cdsvinyljapan.com レビュー 66

DO NOT TRUST THEM! As some disappointed buyer wrote,they do not have any customer service. No postal adress on the homepage,do not accept PayPal, don't answer to mails.

DO NOT do business with them (or him) unthrustworthy seller that doesn't respond to e-mails, but take your money.

My vinyl was delivered.
Unfortunately the seller will not respond to any communications. Even when sent translated into Japanese there is no response.
I would avoid doing business again with anyone who has no customer service.

Ordinato il 27.07.24 non ho ricevuto nulla.
Nessuna comunicazione e nessuna risposta dal servizio clienti

Placed order over 2 weeks ago. No comms from company, won't reply to emails.....updated 24/10/24 vinyl arrived after 2 months, all in perfect condition. Overall still a bad experience and the store doesn't reply or send out any updates. Not worth the stress.

Order CDs from cdsvinyljapan never received the CDs attempted to contact many times with no response. Do not order from them they are a scam and will steal your money.

Bought a few CD's that I could not buy in Europe. I had some doubts when I saw the reviews so far, so I did some additional research (for example reddit). The common thing in most reactions I found is that most people receive their orders although sending takes more than the 5 bussiness days they have in their policy.

With that in mind I placed my order and waited for the moment I received a message of sending. This actually happened 13 days after ordering. From then on it only took one week until I got the CD's I ordered.

With those expectations about deliver times in mind I did not contact the customer service so I can't base my rating on that part.

In the end pretty positive about everything.

Took nearly 3 months to deliver a in stock vinyl 12” to the UK but eventually it arrived safe and sound. I did chase customer services but didn’t get a response but then the record was dispatched about a week later. So, if you’re patient and don’t mind a non-responsive shop, my experience was positive overall!

WORST SELLER! NO communication! NO updates! NO response from customer service (What is that..) no refunds , nothing, AVOID!!!

Don't ask this seller anything by email. He NEVER sends an answer
My latest and last order went wrong. The largest, most expensive item was cancelled and refunded. But no partial refund of the shipping costs. I paid more for shipping than for the cd's. Stay away from "CDs and Vinyl Japan Store".

Colis jamais reçu!
Jamais remboursé, aucune réponse du vendeur (sur 3 adresses mail différentes)
En conclusion, site à éviter...

As with most negative reviews bad communication,
these guys don't reply to e.mails , I sent 3 within a month and not 1 reply, Finally had to contact my bank to get a refund... my advice avoid like the plague

I ordered a Lennon vinyl on this site.

They took my money and never responded to any emails from me.

Now I called my credit card company to ask for a charge back.

However, it is also my duty to inform everyone to be careful and not to order on this site because you can run into the same misadventure as me.

UPDATED: Finally received order after nearly 2 months after placing it. Never got any communication until after the order arrived, when they asked for their payment I had canceled with my credit card company. At least I did get my order, but still not happy with the customer service.

After ordering on Feb 14th, 2024, I have finally received my CDs. In the meantime dead silence that made me file a fraud case with my credit card company. Luckily no scam in the end, but their communication surely has "room for improvement"...

Company that has zero credibility and integrity. Won’t respond to emails or other communications from customers. Hit or
Miss on whether you get the items you paid for. I ordered items in late Feb 2024 and they just won’t tell me
Anything about the order despite
Me contacting them numerous times. This is the same for
Most of their customers as reported in Facebook and this site. Their reputation stinks and they are scamming people at worst and at best treating their customers like second class citizens.

Ordered and paid for a cd on 28th January, nothing yet. Emailed them twice but like everyone else on here, no reply. Bad communication, no idea if I will get my product.

Pre order never arrived,I've send 5 emails a day for the last 3 weeks...no response whatsoever and my order is unfulfilled on the website.
I requested a refund or even some response but nothing...blank!!!!
Never ever ship here

Ordered two albums and payed apx 70USD and that was that, NOTHING DELIVERED. Stay away from this site. No communication, no item, no answers,STAY AWAY!

Pre-order an item with 2 other in-stock items. The pre-order item should be released on 31 Jan but 1 week after still hear no dispatch message. I e-mail many times and still no response.