cdsvinyljapan.com レビュー 66

I recently bought 7 CDs in this webshop and paid immediately. After paying the money (87 euros) I received a confirmation of this order.

After 3 weeks of silence, I contacted the seller to ask when I could expect the order. Unfortunately I did not receive an answer to this. Meanwhile, 6 weeks have passed and I have contacted them another 3 times and asked for a refund in case delivery cannot be made, but no response! So I also fear that I will lose my money unless they wake up and sort this out. (order 9906 from 21/12/2023)

My experience with this shop is exactly the same as other people here. Much belated delivery and never got a reply from them despite multiple emails. Thankfully my orders did eventually arrive.
To be fair, all the items are flawless and packaging is in good condition as well. Lack of communication is the main issue with them.
Also be wary that they use FedEx however there is hidden cost as FedEx will request you to pay not just the customs duties but their unilaterally imposed 'handling fees' without your consent. Had there been extra fees as such, my understanding is this should have been included in the shipping charge already and it doesn't make sense that they charge every delivery for the 'handling fee' while claiming that they use third party services to facilitate the release of delivery from customs.

El 11/12/2023 compre un disco y a día de hoy (23/01/2024) el pedido no ha sido ni procesado, eso si, cobrármelo lo hicieron a los dos días. Aun estoy esperando que contesten los no se cuantos emails que llevo, tengo presentada una reclamación, y vamos a ver como se soluciona esto. No comprar en ese sitio ni locos.

Actualización 08/03/2024: Sin comunicarse conmigo todo este tiempo, han procedido a hacerme la devolución del pedido. Tardan mucho en procesar cualquier cosa y es imposible comunicarse con ellos. Al menos me han hecho la devolución, tarde, pero no me han estafado. Por eso cambio la valoración y quito lo de "estafadores", aun así no pienso comprar más ahí.

In my opinion, they are scammers. They say they send your products in 3 to 5 days, but they don't. They don't respond to emails either.
I've been waiting for more than a month to ship them but nothing. They also do not refund the payment. They are bad Japanese...
Don't buy from them.
My order..7640 (18/10/2023)

I recently purchased a SACD in this webshop. After paying the money I correctly received a confirmation.

When I contacted the seller to inquire about the status, I did not receive any response. When I was almost ready to request a refund through my credit card I suddenly received a notification that the order was shipped. 17 days after the original order it was delivered in perfect condition.

My emails still have remained unanswered, but I am very happy I received my order in the end.