Chamelo レビュー 489

My Veil sunglasses is awesome! It’s just the sunglasses I needed. When outside with glaring sun I keep it on dark and when it’s a bit hazy I switch to lighter shade. Because I am sensitive to lights since my cataract surgery, when the light bothers me even indoors, I wear my sunglasses but keep it on the lighter shade. I just love it. I recommend a must buy item.

The product was exactly as advertised. It truly feels like tech magic, straight out of the future... would definitely recommend!

First time buying from this store super easy, great products, can't wait to see what other products come from this store.

will be buying another one for my other half. great product. i am very happy wit these cool glasses

Product is good
Service is poor

I received my glasses and was grinning from ear to ear...flossin

Attention ! Le remboursement d'un article n'est pas possible. Article reçu en panne et en retard, remboursement demandé mais refusé, article remplacé uniquement. Vu la qualité (modèle FALCON) le prix est fantaisiste. Fuyez !

Purchased the aura rx glasses in Dec 14, it is now almost end of January. The latest email from them was Dec 22 saying 2-3 weeks for completion. Since then, I have sent multiple emails asking for an update, and have not received any response. This is completely unacceptable/unprofessional for spending $444 on your product and no communication after multiple attempts to contact them.

**Update** Feb 23 2026
Received email from management at the beginning of the month stating my order should be shipped in February, it is almost March now and I have sent an email asking for shipping or tracking update and no response back yet. I purchased this product in December and still have received the item I ordered. This is very frustrating.

**UPDATE May 2026**
Finally received my aura rx glasses in May. Product simple, easy to use and stylish. However, as a woman the glasses portion where the curve and groove that is supposed to rest on the top of your ear doesn't rest nicely, it's too long and heavy during wear and uncomfortable. The nose pads stick out a lot and also uncomfortable during wear. I get headaches wearing these glasses. Overall, glasses were expensive, simple to use with slight delay in color changing, stylish and uncomfortable. Customer service/communication and shipping is extremely delayed in the beginning process and does not reach out in timely manner until multiple attempts have been made. We as a consumer expect better communication, and transparency in a timely manner when we order an expensive product, instead of receiving a product 5 months from the original date of purchase, granted a partial refund was given.

Lunettes reçues plusieurs semaines après la date promise tant pis pour Nöel.
Lunettes reçues en panne et qui comportent des taches de led hors services.
Depuis plus d'un mois, toujours en négociation avec Chamelo pour prendre en compte le problème.
Un conseil : matériel fragile, 100% en plastic qui ne vaut pas le coût à éviter.

Es wurde schnell auf meine Mails regiert fühlte mich zu jeder Zeit gut informiert über den Ablauf des Garantifalls.
Vielen Dank an den Support sehr gute Arbeit machen Sie so weiter.
An die Entwickler der Musik Shield Brille:
Auf die Idee muß man erst mal kommen per Fingerslide die Lichtdurchlässigkeit ändern zu können. Leider ist der Bereich der Steuerung am Bügel etwas zu klein in seiner Länge breite is gut .
Die Möglichkeit diese Funktion auch über eine App zu steuern wäre super eine 2 Chance der Steuerung.
Akku top Sound für die größe find ich gut schön wie der Sound um die Ohren fließt und man die Umgebung war nimmt, Lautstärke gut laut.
Bei den Roten Glässern ist der Bereich der Tönnung von + nach minus ok dunkel und hell genug.

All the features that the glasses have are functional. I liked the music and phone call features.

Following Chamelo’s public response stating that a manager would contact me, the situation has unfortunately not improved.

I was provided with a tracking number for an order supposedly shipped on January 7, but this tracking number does not work. Despite sending multiple emails requesting a valid tracking link or confirmation of shipment, I have received no response.

Even more concerning, the refund that was mentioned has still not been received.

Between an invalid tracking number, a complete lack of follow-up despite public commitments, and a refund that remains pending, this experience continues to be extremely disappointing.

Public apologies mean very little when they are not followed by concrete actions such as proper delivery, functional tracking, or an actual refund.
I therefore stand by my original review: misleading communication, lack of transparency, and unreliable customer service.

Package never arrived, absolutely horrible company refuses to cancel an order that hasn't even been shipped.

Product is great. I gifted them to a close friend and they were stoked. Definitely recommend the music shields.

Don’t know when I’m going to receive my lenses, no info from Chamelo so far, so can’t tell more about it yet

The technology of the lens itself is amazing and very cool. They also have great customer service!

Horrible customer service. Their product is defected. It doesn’t work as it’s supposed to work is a nightmare to get in touch with them. I’m trying to get my money back and being difficult. Also, they never shipped my item on time. There’s so many things. I would never deal with this company ever again.

Very good product my girlfriend and family loved it!

The delivery was fast and the product quality never failed to amaze me.

I placed my order for the chamelo Aura Audio on the 27th of December and then have heard zero updates since. I’ve emailed them 3 times and still no response and have called numerous to still.. no luck. I would truly appreciate if I can get these by the end of this week because I will be leaving out of state and the website promised me that I would receive my product in 5 business days. I would love to buy more products but this is really frustrating.