Chapter 25 Book Club レビュヌ 

174
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TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

The Chapter25 event with Lucy was so well done and prepared! Everything was so carefully thought out and the event staff were always checking in on us and making sure everyone was having a good time.... もっず芋る

5぀星のうち5の評䟡

As a host for chapter25 myself i felt so welcome by the hosts and would truly love to attend more events. It was well planned fully inclusive and Lucy Jane Wood was just so refreshing and approachabl... もっず芋る

5぀星のうち5の評䟡

I really enjoy my monthly meet up. The host is so lovely and welcoming and the other members are so friendly too. I've read books that I wouldn't normally pick up and have really enjoyed them. It's so... もっず芋る

5぀星のうち1の評䟡

Really frustrating and disappointing experience trying to cancel my membership. I didn’t read the small print and was charged for 3 months of membership (their minimum contract), being unable to... もっず芋る

4.3

優良

TrustScore 5段階評䟡の4.5

174件のレビュヌ

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4.3

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5぀星のうち1の評䟡

Extremely disappointing

I have previously given a good review and my local club and the host was fantastic. Unfortunately I can’t say the same for the customer service side of things. You can’t cancel via your online account so I had to email which I did on 17/05. I didn’t get a response until the 20th basically saying they will cancel my account in 7 days and trying to encourage me to stay. I replied again on the same day saying please cancel my account. On 21/05 I emailed again saying I was worried about being charged again and I want them to cancel my account. I emailed yet again on 24/05 and again on 27/05 when, alas, I was charged for another months membership. I’ve never had a response to any of my further emails. I’ve given ten days notice of my cancellation, emails go ignored, I’ve been charged again and almost put me into financial hardship because I couldn’t afford that payment on that day. I’m really disappointed in this after such a good experience previously, my emails of disappointment have been ignored, they’re quite happy for you to just continue being charged despite sufficient notice. For this reason I would never recommend this to anyone and be very vigilant if you want to cancel. I will continue to pursue a refund for the extra month I have been charged for but I won’t hold my breath

2026幎5月17日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Kelly,

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear that your cancellation experience didn't reflect the positive experience you had with your local club and host.
For clarity, our cancellation policy requires 14 days' notice and our member support team operates on a 3 working day turnaround time for responses. This information is also included in our automatic reply emails, alongside a note that replying to your own email moves your enquiry to the top of the inbox and as we work in date order, this would push you out of order, so we recommend avoiding this to help us respond as quickly as possible.
We completely understand how upsetting an unexpected payment can be, particularly when finances are tight, and we're sorry to hear the distress this has caused. If you haven't already, please contact us directly with your membership details so we can review your case and ensure it has been resolved appropriately.

Many thanks,
The Chapter25 Team

5぀星のうち1の評䟡

Agree with all of the other 1* reviews!

I don’t feel so bad giving 1 star after reading all of the other 1 star reviews as I had the same experience as most of them. The first meeting was a joke. No introductions, too many people crammed in and not in the slightest bit welcoming. Nobody else had read the book of the month so no discussions about it. It felt like a little clique where I was eavesdropping on stranger’s conversations, which quite frankly had nothing to do with books.
I thought the WhatsApp group was to keep us informed of book club related information. Instead, the content left a lot to be desired, strongly resembling a Facebook page where there was a lot of nothing actually being discussed. Any discussions about books amounted to a record of what page/chapter they were up to. Other than that, it was about reality TV programmes or football!
I’ve since joined another book club, with groups of 10, so you can actually have discussions about the books you’ve read. It is arranged through the library so they can provide enough copies of the book with no cost. The only thing you pay for is refreshments. I came away from the first meeting feeling very stimulated, despite having different opinions about the book. Really looking forward to the next meeting and pleased I didn’t waste any more money.

2026幎5月14日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Wendy,

We're really sorry to hear that this was your experience. Our aim is for every member to feel welcomed, included and excited to discuss books from the moment they attend their first meeting, so it's disappointing to hear that your local club didn't meet those expectations.
We'd really encourage you to reach out to our support team directly if you haven't already. Feedback like this is incredibly valuable, as it allows us to provide support and guidance to the individual club where needed and help improve the experience for both current and future members.

We genuinely appreciate you taking the time to share your honest feedback with us.

The Chapter25 Team

5぀星のうち5の評䟡

Best club with the best people

Very friendly atmosphere and sense of community at the monthly meetings. We have also had an event out with the club recently and it was a great experience. Tara our host is a bright , bubbly and friendly person who is always full of enthusiasm for the club, we all love her

2026幎5月18日
自発的なレビュヌ
5぀星のうち4の評䟡

It's a bookish journey

I've only just joined Chapter 25 Book Club, but I'm already so excited to be here! I'm looking forward to diving into new books and most of all, meeting so many wonderful bookish people — I have a feeling this is going to be a great reading journey!

2026幎5月20日
自発的なレビュヌ
5぀星のうち5の評䟡

Book club is the best!

Absolutely love going to book club each month. I have the most wonderful people and cannot thank chapter 25, and my club host Tara, enough

2026幎4月29日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Shana,

Thank you so much for your lovely review. We're so pleased you are loving your book club. And we agree, Tara is a fabulous host!

The Chapter25 Team

5぀星のうち5の評䟡

Most amazing club I have ever been a


Most amazing club I have ever been a part of! I absolutely loving being a member of the Chapter 25 book club, it has gotten me to read books that Normally I wouldn't even glance twice at. It encouraged me to try reading an audio book as I had so many to read so decided to try reading in a different format. The community and warmth from the club is impeccable. I was so nervous walking into my first book club meet as I didn't know anyone it was all so new to me I didn't know what to expect, but I walked in and was so welcomed by everyone it was amazing. I felt like I was finally in a club I belonged to. Thank you for letting me a part of your community!

2026幎2月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Warm, welcoming and fun

I was really nervous during my first meeting but I was made to feel really welcome and everyone was so warm and accepting of all view points. You are made to feel like you can give your opinion even if it differs with the majority of the group. Virtual meet ups are also available for those who can’t be flexible enough to attend face to face meet ups. You get so much included each month for your money including bonus sessions on various things such as crafting, painting and genre specific sessions as well as author Q&As and also a loyalty scheme where you get gifts along the way. I would highly recommend this book club to anyone and everyone

2026幎4月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Favourite night of the month

I always wanted to join a bookclub but was really nervous to do so. Joining Chapter 25 was a big step out of my comfort zone but I immediately felt at ease and now it is my favourite time of the month. I love that at each meet up, we are sat in smaller groups so that we all have a chance to share our thoughts and this is less overwhelming than one big group! Everyone is so friendly and I love that the hosts help you to sit with different people each month, and encourage people to move for activities where appropriate. The questions on the table are a great starting point for discussion and the host comes round to chat to everyone and help prompt discussion where needed. I've made genuine friendships through the club and would recommend it to anyone who is considering it!

2025幎5月6日
自発的なレビュヌ
5぀星のうち1の評䟡

Not what I wanted from a book club

I joined to meet like mined people, make new friends and choose and discuss books of differing genres. This wasn't the case, I wasn't made to feel welcome at first meeting, everything is at your table so you dont get to mingle and meet others, there's no discussion with everyone involved. So far I've paid for 3 months and there has only been 1 meeting in this time.. I feel very let down and totally ripped of. A lot is geared up for online. I dont feel you really get anything for your money. From emails I sent explaining how I felt this is run as a business and not taking people and feelings into consideration.

2026幎4月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Dreadful experience

Dreadful experience. They make you commit to 3 months at £10 pm before you can cancel without letting you attend a meeting first to see if you like it (probably why they make you commit to 3 months!). There was only 1 meeting in those 3 months where I joined so have paid for 3 but only attended one.
The host doesn’t appear to ‘host’ anything just put discussion sheets on each table to discuss amongst yourselves. So there was loads of people there we didn’t even speak to.
Didn’t really know what was going on.
The books all appear to be YA and fantasy kind of books.
There’s some online stuff but I could source most of the stuff for free myself.
A big moneymaking scam!
Don’t bother

2026幎5月4日
自発的なレビュヌ
Chapter 25 Book Club ロゎ

Chapter 25 Book Club からの回答

Hi Nicola,

We're sorry to hear that Chapter 25 wasn't the right fit for you.
Just to clarify a few points, our three-month minimum membership commitment is clearly outlined in our terms before sign-up. Members are also entitled to a 14-day cooling-off period, during which they can cancel in line with consumer protection regulations.
Our book choices span a wide range of adult genres, including contemporary fiction, literary fiction, thrillers, romance, historical fiction, memoir and fantasy, and we understand that not every pick will suit every reader's tastes.
We're sorry to hear that the additional online content didn't feel valuable to you. It's a shame you see our events this way, as a huge amount of work goes on behind the scenes to make them possible. Our team works closely with publishers, authors and suppliers each month to organise exclusive events, Q&As and experiences for our members, many of which wouldn't otherwise be freely accessible. While these extras may not appeal to everyone, they are a meaningful part of the membership experience for many of our community.
Finally, we're disappointed that your club experience didn't meet your expectations, particularly around facilitation and feeling connected to the wider group. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve the experience we provide for our members.

The Chapter25 Team

5぀星のうち5の評䟡

With the Staines Group

With the Staines Group. Kim is a wonderful host, really enjoy her interactions with everyone and she is very thoughtful and considerate with her approach to the group. The idea in itself is wonderful, having all these groups set up. It may be nice to do a larger "national" day meet up once a year to get to know some of the extended network!

2026幎4月11日
自発的なレビュヌ
5぀星のうち5の評䟡

The best book club ❀

I have been a member of the Bridgend group for a few months now and thoroughly enjoy the monthly meet-ups!
I was nervous going along alone but everyone has been so welcoming and friendly.
Special shout out to Hannah who runs our group for making every meet-up run smoothly and being generally a lovely person ☺
Highly recommend Chapter 25!

2026幎4月30日
自発的なレビュヌ
5぀星のうち5の評䟡

A lovely place to meet new people


Its a lovely place to meet new people and share the love of a good book with people who want to do the same. Most people have a favourite genre so choosing a book club has made me read books I would have never picked up. Highly recommend to anyone wanting to branch out of their genre and meet lovely people every month.

2026幎4月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Felt very welcome from the get go

Felt very welcome from the get go, the host is friendly, smiley and well organised and makes sure everyone feels included, a lovey chill environment to be in and will definitely recommend to anyone wanting to start a hobby and be part of a good group of people!

2026幎4月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Book club is a great night

Book club is a great night to talk about books with others who are as mad about books as I am. We can chat about other things in life too, but it’s just a night out where we can drink and chat with like minded people.

2026幎4月27日
自発的なレビュヌ

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