the fire alarm system service and the emergency lighting test done by Jayden Roberts in a Manchester office i manage was done quickly and efficiently. Jayden phoned to ask if he could do te tests bef... もっと見る
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This report relates o the annual review of my home security. The engineer was excellent and phoned me shortly before his arrival, which I appreciated. He got stuck in to his work immediately and seeme... もっと見る
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We have had our fire and intruder alarms managed by Chubb for over 20 years. Would highly recommend them. Their staff are all fantastic, always happy to quickly solve a problem, should any arise. We u... もっと見る
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The man sent by Chubb to check our fire extinguishers arrived at the time arranged, introduced himself , was well presented and efficient in carrying out the "Check". He reported back to me his findin... もっと見る
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企業情報
当該企業による記述
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
連絡先
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, 英国
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A NICE YOUNG MAN
A NICE YOUNG MAN, KNEW HIS JOB, I PRESUME
THIS PENDANT IS A F*R*E*E PENDANT, STILL AS IT WAS WHEN I RECEIVED THRU THE COUNCIL ?
2026年9月25日
Chubb Fire & Security UK からの回答
Dear Mrs Finlay,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service.
Your feedback is valuable to us, and if you would like to speak to a member of our team, please contact us directly at GB_TrustPilotReplies@Chubbfs.com and one of our team will be in touch.
Best regards,
The Chubb Fire and Security Team
I was able to let your representative…
I was able to let your representative and he new exactly what he had to do and were everything was.He was also very polite.
2026年10月2日
Chubb Fire & Security UK からの回答
Dear Mrs Cohen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Trevor,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear David,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent Service As Always
Ori serviced our emergency lights and fire alarm. He was very professional, courteous and friendly without being intrusive and he did a very good job. No complaints!
2026年10月2日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review for Ori! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very personal and efficient service.
2026年9月25日
Chubb Fire & Security UK からの回答
Dear Mrs Mason,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer was excellent
Engineer was excellent, professional and super customer service skills 5 *
2026年10月2日
Chubb Fire & Security UK からの回答
Dear Richard,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Gurdip,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Arlo,
Thank you for your wonderful review for Dayvd! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
five star service
2026年10月2日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Called the helpdesk for support with…
Called the helpdesk for support with gathering some information regarding site visits. All staff were extremely helpful and were able to assist with gaining this information very quickly. Thank you!
2026年10月2日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
It was the weekend and I was about to…
It was the weekend and I was about to go out when the alarm went off twice after I had closed the door. An engineer arrived within about 3 hrs and sorted the problem. He was very polite and cheerful
2026年9月27日
Chubb Fire & Security UK からの回答
Dear Doreen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Chris,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Simples!
Easily got through to a real person
Simple verification
Routine appointment booked
Friendly and competent call handler
2026年10月1日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Jeff,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer always telephones beforehand…
Engineer always telephones beforehand and is happy to re-arrange time if I need to go out.
2026年9月24日
Chubb Fire & Security UK からの回答
Dear Peter,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
We had our hall fire extinguishers…
We had our hall fire extinguishers tested by Chubb and we needed three changing due to age. All done by Steven quickly and efficiently, and was happy to advise on any issues we had.
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Peter,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Professional Service
Jose offers a very professional and well executed service. Its always a pleasure to work with him.
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Kevin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Thoroughly efficient Service
Alan was on time, friendly and efficient
Got on with the service, respected our property and finished in good time
1st class service.
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Grahame,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
So pleased to speak to a real person
I spoke to Faimeda at Chubb Fire Security Ltd who was very helpful. It was good to speak to a real person after speaking to AI at different company.
2026年10月1日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Anne,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
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