I had a problem setting the alarm caused by an interruption whlle doing so. I rang Chubb and explained the situation to a lady who was exceptionally helpful and arranged for an engineer to ring me et... ãã£ãšèŠã
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Our regular engineer Kevin is always polite and answers any questions we might have. A credit to the company. We always check he is scheduled for our service as would prefer to wait for him as he know... ãã£ãšèŠã
After being given various numbers to ring, going back and forth I finally spoke to two people who were extremely helpful. The first put me through to the second since then an engineer has rung me (wit... ãã£ãšèŠã
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Edward is a great credit to Chubb and the reason why Chubb are getting the new install at Howdens HWS east and also the Howdens Hull site. Nothing is ever too much and heâs always available for advise... ãã£ãšèŠã
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Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
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Chubb House, Shadsworth Road, BB1 2PR, Blackburn, è±åœ
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
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Neil your engineer is really friendlyâŠ
Neil your engineer is really friendly and helpful. He always explains what he is doing and carries out his work with minimum disruption.
2026幎8æ13æ¥
Chubb Fire & Security UK ããã®åç
Dear Valued Customer,
Thank you for your wonderful review for Neil! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great Engineers, great service
Engineers are great. Very thorough and always super friendly and happy to take time to explain repair works and service remedials in full. Kevin, Matthew and Alan (VIPOND) are always super helpful, pleasure to have them on site.
2026幎8æ13æ¥
Chubb Fire & Security UK ããã®åç
Dear Kerrie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our Vipond team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Thanks Gary.
Gary contacts me and arranges periodic servicing. easy to arrange and arrives as agreed and no fuss.
2026幎8æ13æ¥
Chubb Fire & Security UK ããã®åç
Dear Valued Customer,
Thank you for your wonderful review for Gary! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer is very attentive
The engineer is very attentive, polite and helpful.
Thank you
2026幎8æ4æ¥
Chubb Fire & Security UK ããã®åç
Dear Ella,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer was very good and curtious.
2026幎8æ5æ¥
Chubb Fire & Security UK ããã®åç
Dear Geoffrey,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Isabell,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Fire extinguisher review
The engineer is very competent, helpful and reliable, accounts department not so much im afraid
2026幎8æ12æ¥
Chubb Fire & Security UK ããã®åç
Dear Nick.
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
We have had the same engineer visit
We have had the same engineer visit for several years and he brings that knowledge to our house. We hardly notice his presence as he goes about his work
2026幎8æ12æ¥
Chubb Fire & Security UK ããã®åç
Dear Jonathan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Shea his efficiency and respectâŠ
Shea his efficiency and respect friendliness are outstanding
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Mrs Grady,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Jonathan is really thorough andâŠ
Jonathan is really thorough and helpful. Always provides excellent service.
2026幎8æ12æ¥
Chubb Fire & Security UK ããã®åç
Dear Mr & Mrs Perry,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The enginer new what he was doingâŠ
The enginer new what he was doing without any problems
2026幎8æ5æ¥
Chubb Fire & Security UK ããã®åç
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Colin,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
terry was brilliant,worked really wellâŠ
terry was brilliant,worked really well and nothing was to much trouble.
what a brilliant guy
2026幎8æ12æ¥
Chubb Fire & Security UK ããã®åç
Dear Dyson Perrins,
Thank you for your wonderful review for Terry! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great engineer.
2026幎8æ10æ¥
Chubb Fire & Security UK ããã®åç
Dear Rodney,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
New what the problem was
2026幎8æ5æ¥
Chubb Fire & Security UK ããã®åç
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Lewis is an exceptional professionalâŠ
Lewis is an exceptional professional who attention to detail is second to none. He is very engaging and extremely knowledgeable. A true credit to Chubb.
2026幎8æ12æ¥
Chubb Fire & Security UK ããã®åç
Dear Mike,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The individual who helped me on theâŠ
The individual who helped me on the phone
2026幎8æ10æ¥
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Chubb Fire & Security UK ããã®åç
Dear James,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb person was very professional
Chubb person was very professional, no issues, just got on with his job.
Really great job.
2026幎8æ5æ¥
Chubb Fire & Security UK ããã®åç
Dear Tony,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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