The Chubb engineer is always professional and courteous. Nothing is too much and he goes above and beyond to fit in around us while he's sorting our extinguishers. It's a shame more companies can't or... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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David from CHUBB provided an excellent service during the recent visit. He is always pleasant, courteous, professional, and extremely helpful in everything he does... もっと見る
企業が回答しました
I had a call from my regular Chubb technician, who was in the neighbourhood,and wanted to do a service.It was convenient as I was going to ring about something that appeared on my screen.He arrived an... もっと見る
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The engineer did a very good job. The reason for the 4* is that we learnt from the engineer that we have not had monitoring since October 2025 due to the BT changeover, which also means we have been p... もっと見る
企業が回答しました
企業情報
当該企業による記述
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
連絡先
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, 英国
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
優良
8855件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Alarm upgrade and repair
I can't fault the service I recently received from our local Chubb team. From turning up bang on time, they completed the install quickly and efficiently and took me through the new alarm system at the end. Not only did they complete the work they were scheduled to do they fixed a couple of other things that needed doing. From organising the quote with Kelly Blake, to Kevin doing the install, it was a pain free experience. Kevin was friendly, knowledgeable and did exactly what was agreed and a bit more. I would not hesitate to recommend.
2026年5月16日
Chubb Fire & Security UK からの回答
Dear Jason,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Best rep' in the business
2026年5月16日
Chubb Fire & Security UK からの回答
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Mrs Margaret Maclean,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Ann,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the delay in the appointment. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
Best wishes,
The Chubb Fire and Security Team
Mike was extremely helpful.
2026年5月7日
Chubb Fire & Security UK からの回答
Dear Valued customer,
We appreciate your kind words for Mike! It's great to hear that our engineer was able to complete the work so efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Hasmukh,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
engineer was friendly and efficient
engineer was friendly and efficient. Work was carried out with care.
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Nadine,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was helpful and efficient
The engineer was helpful and efficient. He let me know of a traffic delay and did everything well.
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Christine,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
ALL WENT WELL NO FUSS.
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Pauline,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
good service
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Chatteris Garage,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Excellent and efficient service.
The gentleman that came to service the alarm system was extremely efficient and polite.
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Sheila,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Efficient service
The engineer was on time, efficient and polite. He also was able to send the service report within 30 mins of leaving the site which is very helpful for health and safety admin purposes
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Keith,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
very helpful person i spoke to who…
very helpful person i spoke to who answered my call
2026年5月21日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Pamela,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Amy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Neil Wiseman a legend in the game
Neil Wiseman a legend in the game, diligent and super helpful.
Generally a very good service from CHUBB.
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Such a nice young man came and serviced…
Such a nice young man came and serviced the alarm and he was very polite
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Godfrey,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your superb engineer Pete Dawson is a…
Your superb engineer Pete Dawson is a credit to your company.
2026年5月14日
Chubb Fire & Security UK からの回答
Dear Liz,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Professional service
Direct engineer contact to arrange service visit is a vast improvement on the previous system. Engineer on time as agreed and explained what he had to do. All very professional.
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Perfectly fine
2026年5月21日
Chubb Fire & Security UK からの回答
Dear Chris,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I had a call from my regular Chubb…
I had a call from my regular Chubb technician, who was in the neighbourhood,and wanted to do a service.It was convenient as I was going to ring about something that appeared on my screen.He arrived and went through my system thoroughly .Every item was checked and batteries were required .Fortunately my maintenance includes batteries. After filling in his report he arranged a time to come back and left.We were not inconvenienced one iota.I highly recommend Chubb
2026年5月14日
Chubb Fire & Security UK からの回答
Dear Laurence,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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