Very good experience. The gentleman was polite and respectful. He did his work very efficiently. The recommendations and outlines regarding essential upgrades, repairs and cost of each item is extr... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The Chubb engineer is always professional and courteous. Nothing is too much and he goes above and beyond to fit in around us while he's sorting our extinguishers. It's a shame more companies can't or... もっと見る
企業が回答しました
The engineer who came out to service our system was on time, rang in advance of his arrival, and polite and friendly. He wore plastic covers on his shoes whilst in the house, and kept everything neat... もっと見る
企業が回答しました
Easy to open an account which was quickly followed up and appointment made. Good communication from local engineer prior to service date. Work completed in one visit old items removed and replaced .... もっと見る
企業が回答しました
企業情報
当該企業による記述
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
連絡先
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, 英国
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
優良
8924件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very efficient
Very efficient, very helpful, very keen to advise and help. Please send this engineer next time.
2026年5月23日
Chubb Fire & Security UK からの回答
Dear Graham,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Maintaining Efficient Security
Regular maintenance checks arranged at convenient times. Expertise of friendly engineers.
Detailed feedback and emailed report of system checks. Advisory or necessary action required to maintain efficiency of security systems.
2026年5月23日
Chubb Fire & Security UK からの回答
Dear Sharon,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I wanted to take a moment to express my…
I wanted to take a moment to express my appreciation for the exceptional service provided by Rob. He consistently goes above and beyond in his role, and his annual inventory of our continuously evolving ten-acre site has proven to be invaluable. Rob's attention to detail and thorough understanding of our needs truly set him apart.
Not only does he approach his work with a level of professionalism that is commendable, but his friendly demeanor makes it a pleasure to interact with him. He creates a welcoming atmosphere that puts us at ease, ensuring that our concerns are heard and addressed.
Rob's dedication and commitment to providing great service are evident in every interaction. It's rare to find someone who combines expertise with such a personable approach. Thank you, Rob, for your hard work and for making our experience exceptional!
2026年5月23日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Ben was very pleasant and efficient
Ben was very pleasant and efficient. He dealt with our very old alarm effectively and came at the right time
2026年5月23日
Chubb Fire & Security UK からの回答
Dear Wendy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
very helpful and friendly
2026年5月15日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Jonathan Webster is polite and…
Jonathan Webster is polite and efficient and arrived within the stated time period
2026年5月23日
Chubb Fire & Security UK からの回答
Dear Stephen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
professional and knowledgable…
professional and knowledgable technician who worked efficiently. friendly and helpful.
2026年5月13日
Chubb Fire & Security UK からの回答
Dear Andy.
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great to see both sides playing their…
Great to see both sides playing their hearts out and able to meet up after the game and have some of the black stuff 😀 👍 😉 😄 👌 😁
2026年5月16日
Chubb Fire & Security UK からの回答
Dear Patrick,
We are delighted to hear your feedback! your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We appreciate your kind words! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
You didnt turn up
You didnt turn up, and didnt even let me know he wasnt coming, so as I have OCD I took all the coats out of the understairs cupboard, and removed the bags from the door, moved the hoover etc , all for NOTHING!
I complained and requested the £80 I had to pay for an unnecessary visit 2 months ago. Tate did turn up this Friday and was fine.
2026年5月23日
Chubb Fire & Security UK からの回答
Dear Irene Clarke,
We are very sorry to hear about the issues you faced with the scheduled appointment with our engineer and with our customer support. This is not reflective of our service standards. We would appreciate the opportunity to address these concerns and rectify the situation.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
Engineer was friendly and efficient.
2026年5月15日
Chubb Fire & Security UK からの回答
Dear Allan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
EXCELLENT SERVICE
Engineer arrived in time as specified. He checked Key pad, sensors and main box. All were found to be in perfect working condition.
2026年5月23日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Richard.
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our team were able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Great personal service
Steven is always quick, efficient and polite. Always nice to see him!
2026年5月16日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer was on time as agreed
Engineer was on time as agreed. Carried out test efficiently and completed paperwork to our satisfaction
2026年5月23日
Chubb Fire & Security UK からの回答
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chub has always been excellent…
Chub has always been excellent efficient
And punctual five stars
2026年5月15日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Satisfactory service
Engineer informed me that he was on his way to carry out the routine service.
He was friendly, respectful,efficient and it was comfortable to have him in my home.
2026年5月22日
Chubb Fire & Security UK からの回答
Dear Melanie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very happy with the service from Ms…
Very happy with the service from Ms Watt at HQ and the engineer who was responsible for the recent visit at my home -
Service engineers service has always been timely professional and courteous
2026年5月22日
Chubb Fire & Security UK からの回答
Dear Anand,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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