the fire alarm system service and the emergency lighting test done by Jayden Roberts in a Manchester office i manage was done quickly and efficiently. Jayden phoned to ask if he could do te tests bef... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This report relates o the annual review of my home security. The engineer was excellent and phoned me shortly before his arrival, which I appreciated. He got stuck in to his work immediately and seeme... もっと見る
企業が回答しました
We have had our fire and intruder alarms managed by Chubb for over 20 years. Would highly recommend them. Their staff are all fantastic, always happy to quickly solve a problem, should any arise. We u... もっと見る
企業が回答しました
The man sent by Chubb to check our fire extinguishers arrived at the time arranged, introduced himself , was well presented and efficient in carrying out the "Check". He reported back to me his findin... もっと見る
企業が回答しました
企業情報
当該企業による記述
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
連絡先
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, 英国
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thoroughly efficient Service
Alan was on time, friendly and efficient
Got on with the service, respected our property and finished in good time
1st class service.
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Grahame,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
So pleased to speak to a real person
I spoke to Faimeda at Chubb Fire Security Ltd who was very helpful. It was good to speak to a real person after speaking to AI at different company.
2026年10月1日
自発的なレビュー
Chubb Fire & Security UK からの回答
Dear Anne,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Prompt personal excellent service
2026年10月1日
Chubb Fire & Security UK からの回答
Dear James,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The service engineer arrive at the time…
The service engineer arrive at the time given and explained the reason for changing one of extinguishers. also the booking was easy
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Bill,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good planning and polite communication…
Good planning and polite communication with the operative.
2026年9月24日
Chubb Fire & Security UK からの回答
Dear John,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very professional
Very professional. A pleasure to have on site. I have called with an issue with the alarm in the past and he has helped me resolve this.
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very efficient engineer
2026年9月24日
Chubb Fire & Security UK からの回答
Dear Dr Carlyle,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very pleasant gentleman
Very pleasant gentleman . Prompt arrival .As our usual engineer had retired he made the contact to set date and time which was appreciated
2026年9月24日
Chubb Fire & Security UK からの回答
Dear Eleri,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Jake the lead engineer wa very thorough…
Jake the lead engineer wa very thorough and professional and explained advice clearly. But most impressive was the way he instructed and managed a very new apprentice who he had with him .
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Stuart,
Thank you for your wonderful review for Jake! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Jerry,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer has done the job for us…
The engineer has done the job for us for many years. We’re familiar with him and totally trust him
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service that you have consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good experience and service
The man sent by Chubb to check our fire extinguishers arrived at the time arranged, introduced himself , was well presented and efficient in carrying out the "Check". He reported back to me his finding and explained to me what needed to be replaced free of charge as part of our contract and what needed to be updated, the cost and how long that was guaranteed for. Efficient non-intrusive with no waste of time.
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Gillian,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Clear explanation of what was being…
Clear explanation of what was being done and about the condition of the battery etc
Really helpful.
2026年10月1日
Chubb Fire & Security UK からの回答
Dear W Graham,
We appreciate your kind words! It's great to hear that our engineer was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
"Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very happy with the service provided by…
Very happy with the service provided by the technician.
2026年9月25日
Chubb Fire & Security UK からの回答
Dear John,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Spot on service
Spot on service, the chap was sound, went above and beyond and was efficient too!
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Nathan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent Service
Lewis came to service our fire extinguishers. As usual we received excellent care and support. Lewis is always on time, happy to advise on any queries we have, is polite, respectful and friendly.
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Mrs Pargeter,
Thank you for your wonderful review for Lewis! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Steve,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
cant come when they are supposed to
cant come when they are supposed to, problem explained on the phone and correction required and they do nothing apart from phone late and leave a message, normal chubb process. Poor customer management and support and difficult to get hold of
2026年10月1日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。