I had a problem setting the alarm caused by an interruption whlle doing so. I rang Chubb and explained the situation to a lady who was exceptionally helpful and arranged for an engineer to ring me et... ãã£ãšèŠã
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Our regular engineer Kevin is always polite and answers any questions we might have. A credit to the company. We always check he is scheduled for our service as would prefer to wait for him as he know... ãã£ãšèŠã
After being given various numbers to ring, going back and forth I finally spoke to two people who were extremely helpful. The first put me through to the second since then an engineer has rung me (wit... ãã£ãšèŠã
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Edward is a great credit to Chubb and the reason why Chubb are getting the new install at Howdens HWS east and also the Howdens Hull site. Nothing is ever too much and heâs always available for advise... ãã£ãšèŠã
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Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
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Chubb House, Shadsworth Road, BB1 2PR, Blackburn, è±åœ
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
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Annual Service
Annual Service
Carried out efficiently.battery replaced no problems found. The Technician was efficient helpful and explained clearly the process. He arrived when promised.
2026幎8æ10æ¥
Chubb Fire & Security UK ããã®åç
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Easy booking and Nick was as punctualâŠ
Easy booking and Nick was as punctual and excellent as ever.
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Mr Vyas,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very helpful and efficient person I spoke to for making an appointment.
Very pleasant
2026幎8æ11æ¥
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Chubb Fire & Security UK ããã®åç
Dear James,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Helpful engineer.
2026幎8æ10æ¥
Chubb Fire & Security UK ããã®åç
Dear Leanne,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The person who comes has been comingâŠ
The person who comes has been coming for several years. He is always very pleasant and answers any questions I have.
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Dorothy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Graham is fantastic- very knowledgableâŠ
Graham is fantastic- very knowledgable - quick - and efficient
Would definitely recommend
2026幎8æ4æ¥
Chubb Fire & Security UK ããã®åç
Dear Steph,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Lee Weeks has always been mostâŠ
Lee Weeks has always been most efficient, informative and helpful. His annual visits are always a pleasure.
2026幎8æ10æ¥
Chubb Fire & Security UK ããã®åç
Dear Diana,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly and efficient engineer.
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Heather,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very good service
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Fran,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good experiance
Straight through to an operator,
correct info in letter to deal with issue straight away.
Very competent operator straight to point.
2026幎8æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Chubb Fire & Security UK ããã®åç
Dear Tony,Â
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The technician was as competent andâŠ
The technician was as competent and friendly as usual, always does a good inspection.
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Christopher,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you have consistently received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The gentleman who called was friendly
The gentleman who called was friendly, very efficient and answered some queries we had about our new panel.
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Anne,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very efficient and helpful engineer
2026幎8æ4æ¥
Chubb Fire & Security UK ããã®åç
Dear D Neville,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chris
Chris, the engineer, is top hat. He keeps me informed of his progress and does his job professionally. He will be sorely missed.
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear John,
Thank you for your wonderful review for Chris! We appreciate your kind words and are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Dennis,
Thank you for your wonderful review for Lee! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please donât hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer came in time and tested allâŠ
Engineer came in time and tested all the sensors also the battery reading
2026幎8æ11æ¥
Chubb Fire & Security UK ããã®åç
Dear Fali Jilla,Â
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Chubb Fire & Security UK ããã®åç
Dear Valued customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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