the fire alarm system service and the emergency lighting test done by Jayden Roberts in a Manchester office i manage was done quickly and efficiently. Jayden phoned to ask if he could do te tests bef... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
This report relates o the annual review of my home security. The engineer was excellent and phoned me shortly before his arrival, which I appreciated. He got stuck in to his work immediately and seeme... もっと見る
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The man sent by Chubb to check our fire extinguishers arrived at the time arranged, introduced himself , was well presented and efficient in carrying out the "Check". He reported back to me his findin... もっと見る
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There was a miscommunication in regards to the location, but when it was realised the issue was resolved as a 'matter of urgency'. The grounds where I work houses a multitude of departments and it ca... もっと見る
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企業情報
当該企業による記述
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
連絡先
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, 英国
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4.8
優良
1万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Came when expected
Came when expected and checking the fire extinguishers took less than ten minutes and explained what he was doing.
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Michael,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
We had an amazing service with Mark…
We had an amazing service with Mark Tilly who was booked for fire extinguisher service yesterday.
He found our defibrillator wasn't rescue ready and the following day he bought in a new one and now we are sorted for our ILS training.
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Terrible experience
This company is poorly run, impossible to contact or speak to anyone who can help and increases costs at every opportunity.
Poor service
Unexpected charges
Ignore email messages
Poor value for money
We will leave Chubb as soon as the contract ends
2026年9月26日
Chubb Fire & Security UK からの回答
Dear Chris,
We are very sorry to hear that your overall experience with us has been poor. This does not reflect our values and how we view our customers.
We would appreciate the opportunity to address these concerns and rectify the situation.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service.
The engineer was on time, polite and thorough. He also updated our contract, which had been missed previously.
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Helen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Ashley Croft is a great support to us…
Ashley Croft is a great support to us at Trant, we are currently undergoing a very large refurb of head office, Ash is providing great help and advise through the refurb.
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Chris,
Thank you for your wonderful review for Ashley! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
great service
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Andrew,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very Happy With Service
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Tony,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Service is poor.
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are very sorry to hear that your overall experience with us has been poor. This does not reflect our values and how we view our customers.
We'd like to speak to you to help us be better in the future, please contact us directly at GB_TrustPilotReplies@Chubbfs.com and one of our team will be in touch.
Best wishes,
The Chubb Fire and Security Team
friendly and informative
2026年9月30日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
My experience of having our Office Fire…
My experience of having our Office Fire Extinguisher's was nothing short as being 10/out of 10, due to both the professional and dedicated approach of the Ex serviceman, engineer who attend the Office Mr Mike Williams and whom has know been befriended by the entire office staff due to the can-do friendly attitude he displayed. In short a true role model and excellent ambassador for CHUBB. Kind Regards, Mr Adrian Kent ( Office Manager)
2026年9月29日
Chubb Fire & Security UK からの回答
Dear Mr Adrian Kent,
Thank you for your wonderful review ! We appreciate your kind words and are thrilled to hear about your positive experiences with our engineer and the seamless service you continue to receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
James came to service my alarm
James came to service my alarm, he was very informative . ....explained things regarding my system that I wasn't informed about when the system was installed last year
2026年9月22日
Chubb Fire & Security UK からの回答
Dear Mrs Hewitt,
Thank you for your wonderful review for James! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Helpful and friendly
very helpful with advice on the extinguishers required.
Confident and friendly. Most happy with service.
2026年9月29日
Chubb Fire & Security UK からの回答
Dear Cathryn.
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
very efficient
2026年9月22日
Chubb Fire & Security UK からの回答
Dear Valued Customer,
We are delighted to hear your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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