I have an issue with my first buy on a ford fiesta so i did returned it. However i still, consider buying it again from Cinch because of the wonderful customer service.. if you need assistance theyr... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was an easy experience working with Cinch to buy my car and sort out extra cover and protection. Delivery of the vehicle was not looking so promising but thanks massively to Tony, the delivery driv... もっと見る
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Never known car buying to be so easy. Super simple to part-exchange and super friendly and helpful staff. Even the servicing team who came to my address to fix a couple of issues I had, super simple t... もっと見る
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Outstanding service. So unbelievably hassle free i can speak them up enough. From the limited simple easy to understand instructions, right up to the driver who deliverd my car to my doorstep. N... もっと見る
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企業情報
当該企業による記述
Buy a quality used car your way. We take the faff out of buying a car – browse online or test drive and buy The One in-store in Corby . You always get a 14-day money back guarantee and a 90-day warranty with cinch. Drive your car away the same day when you buy outright in-store. Alternatively, choose home delivery or collection from over 100 convenient locations. Your options don't stop there – you can buy outright or pay on finance. And you can part-exchange your old car to save on your next one. Our expert technicians perform thorough checks to make sure only the highest quality motors make the cut. Plus, all of our cars have at least six months' MOT and a recent service, so you can enjoy your car straight away when you cinch it.
当該企業による記述
連絡先
Geddington Road, NN18 8AA, Corby, England, 英国
- 0333 015 4101
4.1
ほぼ満足
2822件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Danial who saw us through the process…
Danial who saw us through the process was excellent. Informative without being a 'pushy' salesman.
2026年7月23日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very pleased with the service by Cinch
Very pleased with the service by Cinch. Very quick turnaround. Tony was professional and friendly and fixed the car in no time.
Boot lock replacement was carried out.
2026年7月29日
自発的なレビュー
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Really easy to do and great…
Really easy to do and great communication and also the guy who delivered my car was amazing with people great all around
2026年7月24日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
The model and mileage I wanted
I waited and got the model and reasonable mileage I was looking for in a used car. I was given a decent part-exchange offer. The whole process was straightforward and well explained. I'm really happy with me new vehicle.
2026年7月28日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Attempted fraud, delivered a faulty car, and now ignoring my emails
I'm having an appalling experience with Cinch. After my deal was fully agreed and finance was officially in place, Cinch tried to pressure me into manipulating the valuation of my vehicle by falsely putting an extra 20000 miles on it in the valuation system, so it would generate a lower value have allowed them to charge me an extra £3,800. They threatened to cancel the entire agreed deal if I did not comply. I refused, pointed out that this request was illegal, and they only backed down and accepted the original deal after I threatened to expose their actions.
The issues continued upon delivery. I was blocked from test-driving the vehicle until the official handover was signed. The moment the delivery driver left and I drove the car, it was instantly clear that the suspension was severely faulty. Cinch's vehicle quality checks are completely non-existent.
Their customer aftercare has been a total disaster. They initially told me they would book the car into a local Tesla garage, but Tesla informed me that Cinch had failed to arrange the booking properly. When I told Cinch, they switched the booking to a different garage and promised they would contact me within 48 to 72 hours. No one ever called. I have followed up immediately, and Cinch is now completely ignoring my emails.
I am officially reporting Cinch to both the Financial Ombudsman Service (FOS) and my finance provider. Avoid this company at all costs.
2026年7月15日
自発的なレビュー
cinch - Corby Warehouse からの回答
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch - Customer Experience Team
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Guy dropping off the car was really…
Guy dropping off the car was really nice and super helpful (even tho i hadnt cleaned the car). Exchange was very easy and showed me through the new car. Overall 10/10 experiance
2026年7月28日
自発的なレビュー
Lovely staff
Staff were just so lovely, made the whole experience easy, smooth and fun. We couldn’t believe how efficient and seamless the process was
2026年7月23日
cinch - Corby Warehouse からの回答
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Very easy,smooth experienc.
Very easy,smooth experience.
The delivery driver ‘Howard’ was very welcoming,informative & helpful.
Presently I am very happy with my new car - I part-exchanged which was very easy - Howard sat in my new car with me & talked me through the ins & outs of the car then handed me the key/paperwork! Easy as that!
He then checked over my car I was part exchanging & drove away!
He also explained I have 14 days to change my mind for a full refund - WIN WIN!
2026年7月27日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Fantastic from start to finish
Fantastic from start to finish. Declan was first class. The all round experience was refreshing compared to the usual dealership BS...
2026年7月26日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
cinch - Corby Warehouse からの回答
Thank you for your 4-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Guys were lovely on arrival
Guys were lovely on arrival. Pleasant handover and no nonsense.
Bit dissapointed to drive 40 miles and engine light then appeared!!
2026年7月21日
cinch - Corby Warehouse からの回答
Thanks for leaving us a review.
Your feedback means a lot to us.
Our aim is to provide a 5-star service and we’re sorry to hear we didn’t quite hit the mark. We’ll use the information you’ve provided to continue to improve our service.
Kind regards,
cinch - Customer Experience Team
Change more extra
I received the email I have to may £14747 with my VW Passat kp70xtb but when I go for payment I have paid £15168. I have to pay £420 More after agree price.
2026年7月13日
自発的なレビュー
cinch - Corby Warehouse からの回答
Thank you for taking the time to leave a review for us.
We do appreciate all the feedback we receive and we’ll use the information you’ve provided to continue to improve our service.
Kind Regards,
cinch- Customer Experience Team
Pardeep was very friendly and showed me…
Pardeep was very friendly and showed me around the car took time to explain the features, explained all sorts to me, highly recommend to use him again
2026年7月27日
自発的なレビュー
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Excellent service.
This is the third car I have purchased via cinch. I have nothing but positivity for their customer service. There were one or two issues to sort with one of the vehicles and cinch were excellent in responding.
I heartily recommend.
2026年7月4日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Super helpfull staff who helped me over…
Super helpfull staff who helped me over the phone buy a car for mum.
Car was as described and mum is very happy.
Prices seem very competitive.
2026年7月21日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
So simple and amazing service was not…
So simple and amazing service was not waiting around all day to collect the car!!!
2026年7月19日
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
Had such a great experience with Max
Had such a great experience with Max! He was super helpful and super knowledgeable! So happy with my new car, thanks Max! :)
2026年7月26日
自発的なレビュー
cinch - Corby Warehouse からの回答
Thank you for your 5-star review.
Your feedback means a lot to us, and we truly appreciate you choosing cinch.
If you ever need anything in the future, our team is always happy to help.
Kind regards,
cinch - Customer Experience Team
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