Suppor was fantastic, Machine broke down and would not start after I already payed. Got my money back 30 min later thanks to Savaira, tech support bery patience and understanding despite obvious sp... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The washer had a connection issue: after making payment, the transaction was not registered by the machine. A second attempt was made, and the machine worked. Customer service promptly resolved the is... もっと見る
企業が回答しました
I had a problem where one of the dryers in my residence hall wasn't working. Morgan helped me out incredibly quickly and easily, so the issue was resolved within a few minutes. The refund was also pro... もっと見る
企業が回答しました
Due to a machine malfunction, I was forced to pay twice for a single use. When I requested a refund for the extra charge, Morgan promptly resolved the issue. I am very grateful. it.
企業情報
当該企業による記述
Circuit is the UK's market leader in managed laundry providing high-quality services.
連絡先
Halifax Road, HX6 4AJ, Ripponden, 英国
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4.2
ほぼ満足
1663件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional and Attentive service when…
Professional and Attentive service when calling Pavaira to rectify a machine fault.
2026年9月14日
自発的なレビュー
Circuit Laundry からの回答
Hi Oliver, thank you for taking the time to leave a review. We're really glad to hear that the customer service team were attentive to your machine query. Thank you, Karis
Thanks Beth for the help with my refund
2026年9月14日
自発的なレビュー
Circuit Laundry からの回答
Hi Shirley, thank you for the review. We're really glad to hear that Beth was able to help you with your refund. Thank you, Karis
Constantly increasing prices
Constantly increasing prices of machines.
Now costs £6.70 for a small wash + dry cycle. Predatory.
2026年9月13日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for leaving a review. We're sorry you feel this way about the prices - each year there is an annual increase. If you feel the prices have changed more than this, please do contact us so we can investigate. Thank you, Karis
Circuit Laundry からの回答
Hi Ivan, thank you for taking the time to leave a review. It's really good to hear that Sophia was helpful dealing with your refund. Thank you, Karis
Sophia is very nice and helpful
2026年9月5日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for leaving a review. It's great to to hear that Sophia was helpful with your query. Thank you, Karis
Morgan was very helpful and kind.
2026年9月3日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for taking time to leave a review. It's great to hear Morgan kindly helped you with your query! Thank you, Karis
Nice customer service
Support was provided immediately, nice costomer service, polite and patient.
2026年9月2日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for leaving a review. We're really glad to hear that the customer service team were able to provide a nice experience for you. Thank you, Karis
Morgan was really helpful and quick to…
Morgan was really helpful and quick to find solutions!
2026年8月26日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for leaving a review. It's great to hear that Morgan was able to help you in a quickly manner. Thank you, Karis
Great customer service from Sally and Beth
Both Sally and Beth very kindly helped me claim some money back from the old Circuit Laundry app, which I could then use as a coupon discount on Circuit Go. Great service, thanks.
2026年8月25日
自発的なレビュー
Circuit Laundry からの回答
Hi Antony, thank you for sharing this feedback with us. It's great to hear that Sally and Beth were were helpful with your CircuitGo app. Thank you, Karis
The customer service was really good…
The customer service was really good and fast.
2026年8月25日
自発的なレビュー
Circuit Laundry からの回答
Hi Jack, thank you for the feedback. We're glad to hear you had a good experience with us! Thank you, Karis
Thank you, Lauren at Circuit
Lauren at Circuit was pleasant to speak with - very quickly resolved my issue, gave practical steps for checking the machine, and confirming an engineer would be sent over to have a look. Possibly the most smooth & pleasant experience I have had
2026年8月23日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for taking the time to leave a review. It's really good to hear that Lauren was able to resolve your issue smoothly! Thank you, Karis
Very good customer service from Sophia
Very good customer service from Sophia. She's been warm and patient, helping me solve the problem in time. Very good experience!
2026年8月15日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for taking the time to leave a review. It's great to hear that you had a good experience and that Sophia was able to solve your query in a patient manner. Thank you, Karis
Quick and Excellent Customer Support
I had an issue with the Circuit Laundry app and contacted customer support through the chat. I was assisted by Sully, who responded very quickly and resolved my issue in no time. Really impressed with the quick and helpful support. Thank you, Sully!
2026年8月14日
自発的なレビュー
Circuit Laundry からの回答
Hi, thank you for the review. We're really glad to hear Sully was helpful and able to assist you efficiently with your query. Thank you, Karis
Circuit Laundry からの回答
Hi Kun, thank you for the review. It's great to hear Sophia was able to help you with your query. Thank you, Karis
very efficient
2026年8月6日
自発的なレビュー
Circuit Laundry からの回答
Hi Sarah, thank you for leaving a review. We're glad to hear you had an efficient experience with us. Thank you, Karis
Thankyou Tee Jay for your help
2026年8月5日
自発的なレビュー
Circuit Laundry からの回答
Hi Lisa, thank you for leaving a review. It's great to know Tee-Jay helped you with your query. Thank you, Karis
It’s a little bit expensive bit the…
It’s a little bit expensive bit the service is good, i talked to a helper Tee-Jay, and it’s really helpful
2026年8月5日
自発的なレビュー
Circuit Laundry からの回答
Good Afternoon Yolanda. I am glad to hear that Tee-Jay was able to help resolve this for you. Thank you for your feedback regarding the machine prices. We do aim for our machines to be 30% cheaper than alternative providers in your area. If you would like to discuss this further please feel free to reach out to care@circuitgroup.com. Thanks Holly
Ariz was very helpful
Ariz was very helpful, he fixed the loading screen problem in 5 minutes. Very efficient guy
2026年7月27日
自発的なレビュー
Circuit Laundry からの回答
Good morning Raajit,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Ariz was able to provide a great customer experience and help resolve your query.
Thank you, Holly.
Circuit Laundry からの回答
Hi Rory, we're sorry you feel this way. Please can you contact us at Care@circuitgroup.com so we can help you further? Thank you, Karis
Circuit Laundry からの回答
Hi Nancy, we're glad your experience with Sophia was good! Thank you, Karis
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