Suppor was fantastic, Machine broke down and would not start after I already payed. Got my money back 30 min later thanks to Savaira, tech support bery patience and understanding despite obvious sp... ãã£ãšèŠã
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Very helpful customer service who were quick to resolve an issue that I emailed about. No complaints. Thanks especially to Morgan who kept me updated.
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The washer had a connection issue: after making payment, the transaction was not registered by the machine. A second attempt was made, and the machine worked. Customer service promptly resolved the is... ãã£ãšèŠã
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I had a problem where one of the dryers in my residence hall wasn't working. Morgan helped me out incredibly quickly and easily, so the issue was resolved within a few minutes. The refund was also pro... ãã£ãšèŠã
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Circuit is the UK's market leader in managed laundry providing high-quality services.
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Halifax Road, HX6 4AJ, Ripponden, è±åœ
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4.2
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1669件ã®ã¬ãã¥ãŒ
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ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
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The person Tori in customer support is good
The person Tori in customer support office is very friendly, he answers questions very patiently and solves my question perfectly
2026幎6æ4æ¥
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Circuit Laundry ããã®åç
Good afternoon,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Tori provided a great customer experience and was able to help resolve your query.
Thank you, Isobelle.
Had a smooth and seamless experienceâŠ
Had a smooth and seamless experience with Sully when a washing machine didnât work meaning I ended up paying double to use another. They were friendly, understood the issue and asked all the right questions, and I got refunded right away.
2026幎6æ2æ¥
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Circuit Laundry ããã®åç
Good morning,
Thank you for taking the time to leave a review and share your thoughts. I am glad to hear that Sully was able to assist you with your query and provided a great customer experience.
Thank you, Isobelle.
She actually helped me with the issueâŠ
She actually helped me with the issue with laundry machine.
2026幎5æ31æ¥
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Circuit Laundry ããã®åç
Good morning Alin,
Thank you for taking the time to leave a review it is great to hear about your five star experience.
Thank you, Isobelle.
Dryers
Dryer wasnât working properly but sophia was very helpful on the live chat and helped me with my problems immediately!
2026幎5æ31æ¥
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Circuit Laundry ããã®åç
Good morning,
Thank you for taking the time to leave a review. I am sorry to hear that the dryer was not working properly but it is great to see that Sophia was able to help you with this.
Thank you, Isobelle.
Machine that does not wash clothes and leaves them stained due to lack of maintenance
I washed my clothes for the second time in the machines that are rented in the studant accommodation Yugo Dominic Place and all my clothes stained because the machine filter is not cleaned often. I want compensation for what I paid to wash and my clothes that were damaged.
2026幎5æ29æ¥
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Circuit Laundry ããã®åç
Good morning Elizabeth,
I am sorry to hear that you have experienced an issue when washing your items at Yugo Dominic Place. We would like to investigate this further to ensure this does not happen again. Please reach out to care@circuitgroup.com with the details of your query and we would be happy to help.
Thank you, Isobelle.
Great, prompt service
Tee-Jay was very quick and helpful in sending someone to attend to our out of order machines.
2026幎5æ29æ¥
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Circuit Laundry ããã®åç
Good morning Angelo,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to hear that Tee-Jay was able able to arrange for an engineer to attend quickly and resole your query.
Thank you, Isobelle.
Machines sometimes go into errorâŠ
Machines sometimes go into error although payment is deducted .
Thanks a lot to Tori who helped me out and was patient with everything
2026幎5æ28æ¥
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Circuit Laundry ããã®åç
Good morning Ankit,
I am sorry to hear you have experienced an error when trying to pay for the machine. I am happy to see that Tori was able to help you with your query.
Thank you, Isobelle.
Great service
Great service, the machines are reliable, very good maintenance service and quick response if any issue comes up.
Steve who comes for regular checks, make sure all machines are in good working order.
2026幎5æ27æ¥
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Circuit Laundry ããã®åç
Good afternoon Mauricio,
Thank you for taking the time to leave a review. I am glad to hear that you find the machines reliable and have had a great service. It is lovely to read that Steve is providing a brilliant customer experience when visiting site.
Thank you, Isobelle.
Bad hygiene
Equipment sometimes is faulty and in questionable condition (lack of hygiene - damp smell inside of washers, I have to stick my head inside every time I use this service to make sure my clothes will smell freshly whatsoever)
Apart from that, shoutout to Sophie from support team helping me getting a refund, thank you
2026幎5æ22æ¥
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Circuit Laundry ããã®åç
Good morning Jakub,
I am sorry to hear that you feel this way about the equipment at your accommodation. Please reach out to care@circuitgroup.com with the details of where your laundry room is located so we can look into this.
I am glad to hear that Sophie was able to help process your refund.
Thank you, Isobelle.
The customer service is Amazing
The customer service is Amazing. Sophia helped transfer my balance from the old Circuit laundry plus app to the newer Circuit go app that I had been stressing about. She was very quick to respond and efficiently resolved my solution whilst being very kind and professional.
2026幎5æ23æ¥
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Circuit Laundry ããã®åç
Good morning Victor,
Thank you for taking the time to leave a review. I am happy to read that Sophia was able to help resolve your query and provide a great customer experience.
Thank you, Isobelle.
Circuit Laundry ããã®åç
Good morning,
Thank you for taking the time to leave a review. I am glad to hear that Sully was able to help you.
Thank you, Isobelle.
Prompt reply and helpful Live chatâŠ
Prompt reply and helpful Live chat service.
2026幎5æ19æ¥
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Circuit Laundry ããã®åç
Good morning,
Thank you for taking the time to leave a review. Your feedback is valuable to us.
Thank you, Isobelle.
Quick and efficient service
They were very quick and my agent Beth resolved the issue efficiently
2026幎5æ16æ¥
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Circuit Laundry ããã®åç
Hi Carys,
Thank you for your five star review, I will make sure your feedback is passed on to our support team. We are glad to hear that we were able to provide you with a great customer experience while speaking to our team regarding your query.
Thank you, Isobelle.
Fast communication skills and BethâŠ
Fast communication skills and Beth helped me with my issue
2026幎5æ16æ¥
èªçºçãªã¬ãã¥ãŒ
Circuit Laundry ããã®åç
Hi,
Thank you for your great feedback! It is great to see that Beth was able to assist with your query and get this resolved for you.
Thank you, Isobelle.
Spoke with Tori
Spoke with Tori, they were very quick and clear with helping!
2026幎5æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Circuit Laundry ããã®åç
Hi,
It is brilliant to read that Tori was able to provide you with a great customer experience when contacting our helpdesk team with your query. Thank you for taking the time to leave a review.
Isobelle.
The experience was excellent
The experience was excellent, as Circuit go helped me to do everything I need regarding the washing or the drying of my clothes.
2025幎10æ22æ¥
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Circuit Laundry ããã®åç
Good morning Ali,
Thank you for taking the time to write a review and share your thoughts. It is great to hear about your positive experience using Circuit Go.
Thank you, Isobelle.
Terms and Conditions are designed toâŠ
Terms and Conditions are designed to rob you out of your money. Once you add money to your wallet, they will charge you 2 pound of admin fees and weeks to get it refunded, while other applications simply refund your money. Also, you can say bye bye to refunding any credit after 12 months! Customer service also not helpful just repeating templates they have been given. I would never agai use Circuit Go.
2026幎5æ10æ¥
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Circuit Laundry ããã®åç
Hi,
I apologise for the delay you have experienced when trying to receive a refund of unused credit from your account. We understand how frustrating slow service can be and are actively working to reduce our response times.
If your problem is still unresolved please reach out to us at care@circuitgroup.com with the details of your issue and the phone number linked to your account so we can resolve this.
Thank you, Isobelle.
Good service
The machine was faulty and I requested a refund. Sophia was great help and got everything sorted within a few minutes. Great service!
2026幎5æ9æ¥
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Circuit Laundry ããã®åç
Hi Meagan,
Thank you for your great feedback! It is great to see that Sophia was able to assist with your query and get this resolved as soon as possible.
Thank you, Isobelle.
Sophia was highly attentive
Sophia has been attentive and professional, and issued my request promptly! Much recommended service.
2026幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Circuit Laundry ããã®åç
Hi Zaya,
Thank you for your great 5 star review, I will make sure your feedback is passed on to Sophia. We are glad to hear that we were able to provide you with a great customer experience while speaking to our team regarding your query.
Thank you, Isobelle.
Very Nice
Quite expensive, but the service is amazing, I'm at Battery Park and when I was having some issues a guy called Craig was super helpful actual lifesaver! Never had any issues with the machines not washing or drying properly!
2026幎5æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Circuit Laundry ããã®åç
Hi Logan,
It is brilliant to read that Craig was able to provide you with a great customer experience when using the laundry services. Thank you for taking the time to leave a review. Isobelle.
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