Abbiamo iniziato a usare Clerk dopo il covid e ci ha dato davvero una mano a risollevarci in un momento difficile. Ha sostituito molto bene dei vecchi programmi che usavamo prima, che ormai faceva... もっと見る
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レビュアーのコメントを見てみましょう
Using Clerk.io has been a really positive experience for us so far. The tool has definitely helped out driving sales, and not only that but provided a really good working search on the website.... もっと見る
Vi är väldigt nöjda med Clerk och samarbetet vi har haft hittills. Sedan vi började använda tjänsten har vi tydligt märkt att merförsäljningen i vår webshop har ökat, framför allt genom relevanta prod... もっと見る
Opplever at clerk viser feil pris på alle bundle produkter i Woocommerce. Clerk krever tilgang til backend, når jeg tilbyr Clerk å ta et videomøte og vise alt de ønsker live, så er ikke dette godt nok... もっと見る
企業が回答しました
企業情報
Clerk.io について
当該企業による記述
At Clerk, we are committed to providing you with the best-in-class e-commerce solutions that can help boost your conversion rate, average order value, and customer basket size. Our unique platform is designed to work from day one, saving you time and money as you scale your business.
We have earned an impressive reputation as a trusted and reliable solution provider thanks to our commitment to offering superior services and support to our customers. With cookieless personalization, your customers' privacy is guaranteed, and they can enjoy a seamless shopping experience without compromising their data.
Our advanced AI-driven technology helps online store owners optimize their store performance and scale their businesses beyond their physical stores. We offer a unique end-to-end platform that integrates all the essential features you need to automate and streamline your e-commerce operations, providing you with a more efficient and user-friendly experience.
Our 4 tools are:
• Search
• Recommendations
• Audience
With Clerk.io, you can access exceptional customer support and services to help you achieve your business goals. We are proud to serve our customers and are confident we can help you take your online store to the next level. Let us help you grow your business.
Clerk.io.
連絡先
Kigkurren 8g, 2300, Copenhagen, デンマーク
- +45 70 555 100
- hello@clerk.io
- clerk.io
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ネガティブなレビューの 71%に回答しています
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この企業のTrustpilot 利用方法
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A collaboration that is definitely recommended!
A collaboration with Clerk is definitely recommended! We have been working with Clerk's search bar for some time and we are very pleased with it.
Recently also started with e-mail marketing via Clerk. Although it is a challenge for both parties to set everything up properly, Clerk's support is great! The close collaboration with Charles and Matei is fast, good and personal, which I am a huge fan of. Highly recommended!
Clerk fungerar kanon!
Har precis startat upp med Clerk. De har grymt bra och snabb support och deras tjänst verkar vara väldigt bra. Rekommenderar dem stark för ökad personalisering inom e-handeln. Tack även Kristina samt IT-support för er hjälp under processen!
After being recommended Clerk.io by a…
After being recommended Clerk.io by a colleague in the industry, we were very pleasantly surprised by the power of their tools.
Their Search function delivers results on all keywords customers are searching for on our e-commerce platform. Analytics and instant managing of keywords is awesome to have at your disposal.
Their Recommendation modules can be configured to display products in every conceivable way using their AI-driven logic and further customization of product prioritizing and deprioritizing with their profound Merchandising toolset.
There are opportunities for developers who want to influence design and functionality, to go very deep with customization, as we have done. We are now using Clerk.io to display all products on our website.
Communication with the Clerk.io team has also been very professional and always accessible to us with quick response. Add to this fun and free e-commerce related seminars plus stellar and transparent documentation on the technical side of things.
We will now proceed to use their tools for Email and Audience, which we hope can assist us in these areas.
Thank you, Clerk.io, for an amazing team, from managers to support, and we hope for a long partnership that brings us a bright, successful future in e-commerce.
Had clerk installed on our website for…
Had clerk installed on our website for six months now and was satisfied with it.
I kept delaying my onboarding call but now I wish that I had known what I now know, the onboarding call with Charles was an eye opener and will be having more calls with him in the future as his knowledge and suggestions he has made are already impacting the way we use clerk.
Would Recommend Charles to anyone who is looking to improve their search.
Responsive and fast service
Responsive and fast service - I'm very pleased with the outcome of a change request today and more generally I've always had an excellent level of support from the Clerk.io team.
Super Präsentation
Ich bin wirklich von clerk begeistert.
Vielen Dank an Benjamin für die Einführung und Präsentation von clerk. Es blieben keine Fragen offen.
Wir freuen uns schon clerk bei uns einzusetzen und damit unser Wachstum steigern zu können.
Great product amazing support
The Clerk software is really amazing. It helps my clients to more easily find what they are looking for.
Everyone on the Clerk team is professional and helpful. Working with Charles has made my experience so much better. He is so patient and kind. I really feel like he wants to assist whenever he can.
Thanks Charles!
Piattaforma semplice e dinamica
Piattaforma di semplice utilizzo e dinamica che permette una flessibilità unica adatta a tutte le esigenze. Il supporto tecnico via chat è super efficiente e pronto a risolvere qualsiasi problematica. Abbiamo ancora molto lavoro da fare, ma insieme al nostro account manager otteniamo sempre spunti utili per migliorare le performance sul nostro ecommerce.
Super consigliato! Complimenti al team!
Molto soddisfatto dello strumento, del costumer care e del customer success manager! Lo strumento ha risposto pienamente alle nostre esigenze (sicuramente non economico ma efficiente e performante)! Il customer care ha sempre risposto velocemente a tutti i nostri dubbi!
Una menzione speciale al team success, posso ritenere che abbia fatto la differenza sul nostro progetto!!
Suveræn hjælp
Clerk står klar for at hjælpe - altid!
Om det er min faste kontakt Katja, eller deres suveræne support, så står de klar og hjælper - helt færdigt til en løsning er fundet.
Clerk har været en del af vores setup i mange år og vil være det i mane år frem på Ugleunger.dk 🙏
Just great
For a while, I had been searching for a product that could generate more revenue for the customers I had on my shop. I also had some issues with the search module on my shop not generating the right search results that customers were actually looking for. I encountered many problems with this, as well as with figuring out how to display to customers the products that best match what they have in their cart, relationships, what others have bought, and what we recommend, and so on. Since I started using the Clerk.io, I have generated an 18.3% increase in revenue per customer. It's quite remarkable when you consider that many customers are trying to save and not spend as much.
Prettig én eerlijk contact met…
Prettig én eerlijk contact met medewerkers. Maar bovenal werkt Clerk voor onze website!

Clerk.io からの回答
The customer service team at Clerk.io…
The customer service team at Clerk.io are excellent! Their responsiveness and willingness to assist have been truly impressive. Any questions or concerns I had were met with detailed explanations and prompt solutions, showcasing a deep understanding of their product and a genuine commitment to customer success. Kristina, Theo, and Matei demonstrated that what sets Clerk.io apart is not just the availability of customer service, but the quality of the support provided. The team is not only knowledgeable but also proactive in offering insights and suggestions to optimise the use of their platform. It's evident that they genuinely care about their customers' success and are invested in helping them make the most out of Clerk.io.

Clerk.io からの回答
Matei Hagiescu is the best for the…
Matei Hagiescu is the best for the support.
Very helpfull and the platform is good.
Very very good

Clerk.io からの回答
È un perfetto alleato di marketing
È un perfetto alleato di marketing! Con la sua AI si possono ottenere ottimi risultati e l'assistenza live è sempre pronta e veloce. Davvero un servizio completo ed efficiente!

Clerk.io からの回答
Mi trovo molto bene con Clerk
Mi trovo molto bene con Clerk, riesco a proporre in maniera massiva i prodotti correlati e a gestire un buon cross selling su molte aree del sito web. La piattaforma è molto semplice ed intuitiva anche nella lettura e nell'analisi dei dati.
Ho a disposizione anche un CSM che è sempre a disposizione e molto preparato, grande Massimiliano!

Clerk.io からの回答
Ottima esperienza con clerk ma il lato umano è il punto di forza!
Ottima esperienza con il servizio di Clerk.io per quanto riguarda le raccomandazioni: tantissimi livelli di personalizzazione, quasi troppi, occorre fare un pò di pratica per utilizzarli al meglio. Per quanto riguarda la ricerca ho preferito un altro servizio, con cui lavoro da più tempo e pertanto mi tornava più comodo il suo utilizzo.
Un'altra cosa, non meno importante è il lato umano: Massimiliano, che ci ha seguito fin dall'inizio è gentilissimo, disponibile, preparato e soprattutto ascolta le mie esigenze e quelle dei miei colleghi per proporci una feature di clerk più adatta allo scopo.
Ottima esperienza anche con il supporto, veloce nel rispondere e nel risolvere eventuali problematiche.

Clerk.io からの回答
Ho recentemente iniziato a utnon fidatevi
Ho recentemente iniziato a utilizzare la piattaforma Clerk.io per il mio e-commerce. All'inizio, il team di vendita è stato molto cordiale e disponibile. Mi hanno fatto un'offerta che sembrava troppo bella per essere vera, e io l'ho accettata.
Tuttavia, una volta iniziato a utilizzare il servizio, ho iniziato a notare alcune cose che non mi piacevano. Innanzitutto, il servizio è molto costoso. Il prezzo base è di 190 euro al mese, e poi ci sono addebiti aggiuntivi per ogni funzionalità che si desidera utilizzare.
In secondo luogo, il servizio è difficile da configurare e utilizzare. Ho dovuto dedicare molto tempo a imparare come funzionava, e ancora non sono sicuro di aver capito tutto.
In terzo luogo, il servizio non ha funzionato come previsto. Le raccomandazioni di prodotti non erano pertinenti, e le e-mail di marketing erano spam.
Ho contattato l'assistenza clienti per chiedere di rescindere contratto, ma non sono stati molto utili. Mi hanno detto che dovevo semplicemente "imparare a usare il servizio".

Clerk.io からの回答
La herramienta no funciona
La herramienta no funciona, me han cobrado 6 meses y puedo demostrar con la gráfica que no han tenido conversión, contratan a personal español por unos meses y después los despiden y te dejan sin asistencia en España, es la segunda vez que me pasa, no recomiendo contratar con ellos nada.

Clerk.io からの回答
Clerk is a great tool for increasing…
Clerk is a great tool for increasing conversion and drive additional sales for your online shop. Our customer success manager Vivien has helped us get smarter on how we can deliver value to our customers, helping us to achieve above average results on Clerk.
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