Click & Grow レビュー 

247
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TrustScore 5段階評価の3.5

3.3

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5つ星のうち1の評価

I purchased the 3 pod click and grow hoping it would work well. The plants do grow but they are so small and I can’t get a decent yield out of them. My pods have never turned out like the website ph... もっと見る

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5つ星のうち5の評価

Incredible Smart Garden – Love It!! I’m beyond happy with my Click & Grow system! It’s made growing fresh herbs and plants at home so simple and rewarding. The smart technology takes care of ev... もっと見る

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5つ星のうち3の評価

This a fun way of starting plants off, we are using it more as a propogaror very successfully. The pre planted pods from click and grow are really quite expensive and we are planting up the pods with... もっと見る

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5つ星のうち5の評価

We purchased the smart garden 27 and started the pods on Jan 3rd we were eating lettuce by the end of the month. There was only 1 pod out of 27 that didn't come up. We're still enjoying the herbs and... もっと見る

企業が回答しました

企業情報

  1. 庭園

当該企業による記述

Click & Grow creates smart electronic indoor gardens that allow anyone to effortlessly grow vitamin-rich leafy greens, herbs, fruits, and vegetables 365 days a year. Sustainable, free of pesticides and other harmful substances.


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3.3

まあまあ

TrustScore 5段階評価の3.5

247件のレビュー

5つ星
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3.3

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過去12か月のレビュー数: 28件

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5つ星のうち1の評価

It's a bit premature

It's a bit premature. I haven't received the product yet. Nor have I received notification that the product is on the way. I've used them in the past and they work fine (in the past), but they could be complete rubbish now - I wouldn't know. I. Don't Have. Them.

2025年5月10日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Hey Kenneth - sorry to hear your products haven't arrived yet or properly. You can always definitely reach out to our support team and they will help with checking the status of your order and making sure you receive it without any further problems.
Hope everything goes well and you can start growing your plants and it will improve your experience with us! :)

5つ星のうち1の評価

This is absolute rubbish

This is absolute rubbish, plants sprout but never grow beyond a point. I've tried many different plants and tried planting them at different times of the year but results are always disappointing. I've tried topping up with hydroponic fertilizers and without but this never works. Absolute waste of money, stay away!

2025年4月26日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

That is super unfortunate to hear and definitely no t the experience we had in mind for you. Have you reached out to our support team to go over the garden and its growing conditions? We're always up to send you new, replacement plants to make sure you have a thriving garden.

5つ星のうち4の評価

We are very happy with the device

We are very happy with the device. Basil and parsley grew very well. It didn't go so well with the strawberries. We ended up planting them in the garden, where they grew well. We currently have pak choi, which sprouted very quickly and is growing well. The price of the plants is high.

2025年4月4日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Great that you've been having a good time. Sorry to hear the strawberries didn't do too well - in these instances definitely let our Support team know and they'll try to help out (even with a replacement where necessary!).

5つ星のうち5の評価

Really nice indoor garden

Very quick delivery for the garden it self three month ago as for the tools kit recently.
It's really fun to see salat and tomatos grow and grow...

2025年3月30日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Great to hear about the fast service on our part ;)
Hope you have fun growing your plants!

5つ星のうち4の評価

I love my little unit so far….but

I love my little unit so far.
However, it doesn’t turn on when plugged in without some jiggling.
I haven’t reported this problem yet so I can’t report on their response.

2025年3月18日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Gotcha, thanks for the heads-up!
Glad to hear you've been loving it so far. We can help replace the lamp at any point so definitely let us know when the jiggling gets too annoying.

5つ星のうち1の評価

Poor customer service.

Poor customer service. pay attention to customers order prior to shipping, people won’t be sending messages unless its important.

2025年2月23日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Oh no - what happened? Any way we can help improve the experience?

5つ星のうち5の評価

Smart garden 27 lover

We purchased the smart garden 27 and started the pods on Jan 3rd we were eating lettuce by the end of the month. There was only 1 pod out of 27 that didn't come up. We're still enjoying the herbs and my tomato plants are in bloom and loaded with little tomatoes. I've since repotted the lettuces and all coming up beautifully. Love that we can have fresh vegetables in the middle of our Canadian winters

2025年3月7日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

That's so great! The plants really do help during the bleaker months of the year. If you're up for it then definitely reach out to our support team and they'll help replace the one faulty plant as well.

5つ星のうち5の評価

Absolutely love this

Absolutely love this. The first little seedlings of the year always mean the end of the winter slump for me. This allows me to pull that joy into the depth of winter. Watching the little plants sprout and thrive (rather than turn all horrible and leggy) has been a highlight of the last few weeks. Being able to control the start time of the Pro version means you can use it as a light alarm clock too.

2025年2月27日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

The little bit of nature and light really does help with the wintery times - so great we were able to offer you that :)

5つ星のうち5の評価

Perfect customer support

Ive bought a click&grown 3. Unfortunatly one of the pods did not sprout even tough the other two were beautiful and enoumous plants.
I filled the warranty form for the plants and not even 5 minutes passed I had a reply.
Not only they sent me another 3 pack of the plant that did not sprout but another 3 pack of another.
Now thats amazing customer support. I AM VERY HAPPY!!

2025年2月15日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

That's awesome! They really went above and beyond - glad to have you growing with us :)

5つ星のうち1の評価

Fungus Gnat Infestation

I purchased a Click & Grow hydroponic unit at the end of November, eager to start my indoor gardening journey. Unfortunately, what followed was one of the most frustrating and distressing experiences I've had with any product.

Initial Problems:
Right after planting the pods, I noticed mold growing on the soil in each pod. I reached out to Click & Grow's customer support, hoping for a solution. The response was somewhat dismissive, explaining that the presence of mold was due to the lack of fungicides in their soil, which they claim is beneficial but clearly introduces its own set of issues. While they provided tips on how to manage mold, these did little to alleviate the situation.

The Infestation:
The situation escalated when, a few weeks later, my home was overrun by thousands of fungus gnats. This wasn't a minor inconvenience; it was a full-blown infestation. My ceilings were covered, and my home became a battleground to manage these pests. Despite following the advice from Click & Grow's initial response about managing mold and maintaining the right environment, the problem only worsened.

Customer Service Response:
Upon contacting Click & Grow again with photos of the infestation, their response was to offer replacement pods. This felt inadequate for the scale of the problem I was facing. They suggested cleaning and disinfecting the unit and waiting for three weeks before using it again, but by this point, I had lost all trust in the product. Offering new pods when the root cause wasn't addressed seemed like a superficial solution to a profound issue.

Product Quality and Design:
Soil Quality: The soil, while "clean" and free from harmful chemicals, appears to be too conducive for mold and pests without any countermeasures.
Unit Design: The design might not be conducive to preventing mold in varying home environments, despite the instructions provided.

Conclusion:
I am deeply disappointed with Click & Grow. The experience has been far from the pleasant, easy gardening they advertise. Instead, it has led to significant distress, time, and effort to manage an unexpected pest infestation. I've stored away my Click & Grow unit with no intention of using it again, as I'm now wary of repeating this ordeal.

I would caution potential buyers to consider the risks of mold and pests, especially if you're not prepared for the additional maintenance and potential pest control measures. My advice would be to look for alternatives unless Click & Grow significantly improves their product or offers more robust solutions to these issues.

2025年2月12日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Thank you for the thorough and honest feedback, you clearly took a lot of time to get into the details.

You went through a horrible experience, definitely not something we had in mind for you.

Mold and pests are usually not a regular occurrance but unfortunately you were struck with both.

Mold does tend be more common and happens with traditional gardening as well, especially if nothing starts to sprout then mold will find it a suitable growing area and spread instead of the plant.

With pests, it's tougher. We do pride ourselves in using no pesticides but as the garden environment is wet and full of food then any outside bugs (e.g from other plants, groceries, from the window) will sometimes want to take a look.

In both cases if the situation has gotten too bad without early intervention then the easiest and fastest solution is to start over while cleaning the garden from any previous problems.
Then when starting over with FREE replacements then the best course of action is to actively monitor against any problems that might start to appear.
It also helps to go over any basic growing conditions and whether it is possible to have the garden in another location in the home if the conditions seem conducive to e.g mold.

We understand any aversion to wanting to try again but if you do decide to give it another shot then we'll be here, ready with new plants, free of charge.

5つ星のうち1の評価

A waste of money

A waste of money. I was so excited at the prospect of easy to grow year-round fresh basil, coriander, etc. The reality is that the yield is so small that I can get it cheaper at my local store.

2025年2月10日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Sorry to hear that the yield was too small.
We'd love to help out and take a look so definitely send in a ticket to our team.
Usually basil takes around a month to get to a stage where you can start harvesting it and around 2-3 months to get to the fullest size for the best yield.

5つ星のうち1の評価

I was so ready to love this

I was so ready to love this. And yes, i had 1 crop of basil do well... but of the 8 different expensive packs of plants i bought - 6 (each with 3 pods) of them are just mouldy and nasty, and have never sprouted. This is clearly a scam. On amazon - there is no option to get a refund on a product without returning. Click & Grown have said bellow that i can return. This is a lie. I bought with amazon and there is no way to reach them directly. Total scam... stay away. Just more plastic junk for landfill.

2025年2月2日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Hey! I am deeply sorry you've had such a rough experience with the chilies and onward.
We want to make this up for you with our Sprouting Warranty, as we replace ALL failing pods. Just contact our support team on our official website and they will help you with new pods and help check over that everything is a-okay!

5つ星のうち5の評価

I’m not sure where to begin

I’m not sure where to begin. My children bought for me a click and grow garden for Xmas. This has been so much fun for me. Obviously, most “gardeners” anxiously look at their growing efforts daily, but with the system I have, my plants grow over night. Literally. I have made 2 salads already with the lettuce (planted on Boxing Day) and my tomatoes are inches high. Even my basil, after what I thought was a slow start, they too are ready to be picked. With my extra tomatoes that came up, I transferred them to their own little seedling discs and placed them right up against my click and grow. Brilliant idea as they too benefit from the LED lighting. If all continues well, I should have 24 mini tomato plants to share with my friends and family. AWESOME product!!!

2025年1月25日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Amazing! What a great start to the year - love to have you with us, keep us posted! :)

5つ星のうち5の評価

I chose to have only herbs and it is…

I chose to have only herbs and it is simply great to always have fresh basil or parsley the whole year. I really love it

2025年1月20日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Perfect!
I can recommend thyme as well to grow and dry so you can stock up.

5つ星のうち5の評価

Must have

Since I've discovered Click & Grow gardens, I can't live without it!
I've never been able to grow anything, and now I have a constant supply of herbs, vegetables and I have even grown my own lemon tree!
Next I'll try growing an apple tree. Really recommended for non gardeners like me that would love to grow their own.

2025年1月1日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Wow, that is ridiculously awesome to hear - a lemon tree!
I think our community on Facebook would get a kick out of it so if you're up for it, definitely share it there as well!

5つ星のうち5の評価

A Wonderful Gift

My son and daughter-in-law gifted me a nine-unit Click and Grow a couple of years ago which arrived in the depths of winter and really cheered me up. Since then, I have used it mostly for fresh herbs in the winter and for starting greens and herbs for transplanting into the garden in the spring. It's been fantastic for both! This year I'm going to grow some Alyssum for fragrance in addition to mostly Basil and Thyme for cooking. I'm looking forward to seeing how the flowers do.

2024年12月17日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

That is absolutely wonderful!
We're thrilled to have been able to bring you such joy :)

5つ星のうち4の評価

Good food and flowers

I purchased the first system couple of years ago. I then built up to 3 on a shelf. I have had varying degrees of success. I think about 80% of the time all the pods grow from one packet. The vegetables such as green lettuce, chard and kale are always good and tasty. Tomatoes and chilli’s often slow to get started and work better moving onto alternative pots. Red lettuce can often be hit and miss whether it shoots. The flowers are brilliant and a great way to start them off for summer bedding. Rosemary and mint are great herbs and always successful. Watering is easy. Now my bases are attached to a shelf, not easy to clean without undoing all the cabling. Would help if there was some sort of tap on the side to empty old water away.
Downside for me: not a lot of new ideas for flowers and vegetables coming through in the shop. Would like to see many new flowers for the summer bedding plants. Also some products work out quite expensive to grow this way, but then I do get fresh food all year round instead of just seasonally.

2024年12月15日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Thanks for the great feedback, really thorough! Awesome to have had you with us for so long :)
As for new flowers, keep an eye out for the new year ;)

5つ星のうち1の評価

Disappointing Experience with Click and…

Disappointing Experience with Click and Grow
I placed an order with Click and Grow, and the shipping process has been a nightmare. Although the order was shipped in two parts, I only received tracking information for one package. The tracking indicated everything was in one box, but the box was clearly too small to contain all the items I ordered.

The worst part? There is no way to reach customer service. The phone number online doesn’t work, they don't have one on their webiste and every email I’ve sent has only received an automated reply. There’s been no real communication from the company, and I still haven’t received the rest of my order.

I was excited about their product, but this experience has been incredibly frustrating. A functioning customer service system and better communication would go a long way in restoring trust. Until then, I cannot recommend this company.

2024年12月6日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Hello Kathy!
We're very sorry to see you go through that experience - definitely not what we had in mind for you.
Although our team is available during the week, then we might miss you on weekends.

As the holidays are in full swing then I hope that our team will be able to track and keep an eye on your order and everything arrives safe and sound.
If it doesn't then please let us know and they will surely help you get your package, one way or another.

5つ星のうち3の評価

Clever idea but too expensive as approx…

Clever idea but too expensive as approx a third of what I have bought has failed to grow. Not very impressed.

2024年11月13日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Oh no, sorry to hear some of your plants have failed to grow.
Luckily, we have a sprouting guarantee - if your plants don't grow then let us know and we'll send out free replacements for you!

5つ星のうち2の評価

Last attempt to grow herbs

This is my last attempt to grow herbs. The last two batches were destroyed by aphids. Tried all sorts of non toxic sprays, washing etc, a lot of extra work and sadly no luck.

I’ve chosen to add lavender this time in the hope it makes a difference. If not click & grow will have been a very expensive journey to not much reward. Would have been a fraction of the price to just get fresh herbs from the supermarket as needed.

Sorry not the most positive review, I really wanted this to work.

2024年11月4日
自発的なレビュー
Click & Grow ロゴ

Click & Grow からの回答

Hey Rich, really sorry to hear you've been struggling with pests.
Oftentimes, bugs can persist through plantings so a bit of downtime between new and old plants might be necessary to take the time to disinfect the garden.

In any case, we'd love to send you some new plants to try out as we'd want you to have a much better experience, so definitely reach out to our support team and they'll help you out! https://support.clickandgrow.com/hc/en-us/requests/new

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