Great product, although feels a little lighter than earlier makes.. wonder if the material is off lesser quality or just swapped to a light weight material. No issues with actual results just that hav... もっと見る
企業が回答しました
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I went away with a friend for the GCM and I used her cloud 9 , there are hair straighteners and hair straighteners then there is Cloud 9 , so quick so easy , I brought mine the next week they were on... もっと見る
Love Cloud Nine products! recently my hubby accidentally threw out my straightening Irons while moving house. So I reordered and also ordered a hairdryer.
企業が回答しました
I loved my original Cloud 9 but gave it to my daughter when I had my hair permanently straightened. I found as it was growing out I still needed to straighten a few strands here and there and discover... もっと見る
企業が回答しました
企業情報
CLOUD NINE について
当該企業による記述
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
連絡先
4.7
優良
3102件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
CLOUD NINE からの回答
Hi Fedila, thank you so much for your 5* feedback. We're happy that your new iron is working well for you! Cloud Nine x
CLOUD NINE からの回答
Hi Emma, it is great to hear that our team helped you efficiently with your warranty claim. Thank you for sharing feedback of your experience! Cloud Nine x
Ordering was straight forward and…
Ordering was straight forward and delivery was very fast
Super happy with my purchases!
Love all my cloud nine tools
2026年5月5日
CLOUD NINE からの回答
Hi Bianca, thank you for sharing this feedback. We're thrilled to hear that your ordering experience was easy and your parcel arrived quickly. It is great that you're loving your Cloud Nine tools! Thank you, Cloud Nine x
Very efficient return under warranty…
Very efficient return under warranty claim. Posted on Saturday and the replacement was received within 5 days! Fantastic service 👏👏💖
2026年5月7日
CLOUD NINE からの回答
Hi Patricia, this is wonderful to hear! We are so pleased that our team resolved your claim so efficiently. Thank you for taking the time to leave your fantastic feedback! Cloud Nine x
CLOUD NINE からの回答
Hi Nick, thank you so much! Cloud NIne x
Easy to place an order
Easy to navigate the website. Quick delivery, arrived in a perfect timing!
2026年5月1日
CLOUD NINE からの回答
Thank you for sharing your 5* review. We're happy to hear you found our website easy to navigate and appreciated our quick delivery! Cloud Nine x
CLOUD NINE からの回答
Thank you for your 5* review! We're happy to hear that you had a great experience with our product and services. Thank you for your positive feedback!
Best styling tool I have ever had
Best styling tool I have ever had. My hair stays nice and soft without damaging it and curls lasts for 2 days.
2026年5月4日
CLOUD NINE からの回答
Thank you for your 5* review! We're so happy to hear that you consider our styling tool the best you've ever had!
Cloud Nine x
Extremely quick delivery
Extremely quick delivery, enjoying the straightener and obsessed with the hair brush. I never thought I would love a brush as much as I do.
2026年5月4日
CLOUD NINE からの回答
Thank you for your 5* review! We're happy to hear that you received your delivery quickly! It's great to know you're enjoying the Irons. Thanks for your feedback!
Cloud Nine x
Great experience
Great experience. Ordering was easy. Love my Cloud Nine Straightener. I have very thick damaged corse hair and the straightener just glides through my hair.
2026年5月4日
CLOUD NINE からの回答
Thank you for your 5* review! We're so glad ordering was easy and you love how the Iron glides through your hair. Thank you for sharing your great experience with us!
Cloud Nine x
I signed up to the emails and didn’t…
I signed up to the emails and didn’t get my free gift.
2026年4月29日
CLOUD NINE からの回答
Hi Emily, thank you for sharing your feedback. We are very sorry to hear that you haven't received the free gift following signing up to our emails and texts. One of Customer Experience team will reach out to you privately to help with this. Cloud Nine x
CLOUD NINE からの回答
Thank you for your 5* review! We're happy to hear that you had a great experience with our fast delivery service. Thanks!
Cloud Nine x
Dad did good 👍
Quick delivery and service. I’m very happy to see my wife happy with her new hair dryer and hair straightener for Mother’s Day.
2026年4月29日
CLOUD NINE からの回答
Thank you for your 5* review! We're glad your wife is happy with her new styling tools for Mother’s Day.
Cloud Nine x
Customer service was great and prompt…
Customer service was great and prompt with their responses.
The straightener is AMAZING. I’ve never owned cloud nine, I was always GHD but then I went down the Dyson route and while that was also amazing it was quite heavy. The cloud nine products are so lightweight. I have the hair dryer also! Would highly recommend!
2026年4月28日
CLOUD NINE からの回答
Thank you Melissa for sharing your 5* review. We're happy to hear that our customer service was helpful and quick. It's great to know you find the straightener amazing and lightweight, especially compared to other brands you've tried. Thank you for recommending our products! Cloud Nine x
Everything I could have asked for and more!
Amazing product. Highly recommend from family and friends. Everything came really quickly and it was so well packaged, especially love how it came with such a beautiful box for storage. Was blown away with the two free gifts and was not ready for how bright the mirror light was. Overall, I'm so happy with my purchase as it has been something I have wanted for so long
2026年4月28日
CLOUD NINE からの回答
Hi Monique, thank you for sharing your 5* feedback! We're happy to hear that you're amazed by the product and its packaging. It's great to know that you appreciate the storage box and free gifts. We're glad you're so happy with your purchase; thank you again for sharing your experience! Cloud Nine x
5 stars 🌟
It was an easy website to use, I liked the additional prompts to add items, checkout was simple and fast and delivered with speed and care
2026年4月28日
CLOUD NINE からの回答
Hi Shelley, thank you for sharing this feedback. We're delighted to hear that you enjoyed your purchasing experience. Cloud Nine x
Beautiful hair straightener
Beautiful hair straightener!
Easy to use, I have bleached blonde hair and my hair felt so healthy and silky after straightening. Highly recommend.
2026年5月1日
CLOUD NINE からの回答
Thank you Melissa for sharing your 5* review. We're so happy to hear that our straightener is easy to use and leaves your bleached blonde hair feeling healthy and silky. Thank you for the recommendation! Cloud Nine x
My experience was great as i sent back…
My experience was great as i sent back my wide straightener that stopped working and it was replaced with a new one for me
2026年4月29日
CLOUD NINE からの回答
Hi Jo, thank you for taking the time to share your feedback. We're happy to hear that our Customer Experience team were able to help you with your warranty claim and we hope you enjoy using your new Wide Iron. Cloud Nine x
CLOUD NINE からの回答
Hi Mia, thank you for sharing your feedback. We are delighted to hear that as a hairdresser you are enjoying using your new iron. Cloud Nine x
Absolutely love my new cloud nine the…
Absolutely love my new cloud nine the contouring curved plates, very light to hold on to, I also purchased the black case as I am glad I did as trying to load the straightener into it with the cord is difficult but easier to load into the case however I do wish their was an option to purchase the case in the navy to match the hair straightener as I purchased the navy.
2026年4月28日
CLOUD NINE からの回答
Hi Belinda, thank you for sharing your feedback. It is wonderful to hear that you love your new Contouring Iron! We appreciate your feedback on the case and the cord and will pass this on to the Product Development team. Thank you, Cloud Nine x
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