Had a booking for 5:30AM to the airport, despite confirming the collection the night before with the office the driver never arrived, ended up having to book Ubers and rush to make the flight. I... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from Clover Car services. Received text after telephone call confirming booking & then text morning of flight confirming driver on his way & given registration details. Driver excell... もっと見る
We needed a minibus to transport our staff and volunteer team to a colleagues wedding. I submitted an online enquiry and it was answered swiftly. I telephoned the office to make my booking and... もっと見る
Dispatcher promised 5 mins - taxi took 20+ to arrive with no updates given. Despite being local main roads, driver had no idea where pick-up or drop off points were. Car was clean, driver was polite,... もっと見る
企業が回答しました
企業情報
当該企業による記述
Clovercars aim to provide all your travelling needs. Offering a profesional, punctual and reliable service. We strive to be the best and will go that extra mile for you. • Executive & Chauffeur Services • Airport Transfers • Courier & Delivery Services • Additional Needs Transport •Coach Bookings • Weddings With over 45 years experience and knowledge of working in Bromley, london and the surrounding counties, we always get our customers to their destination safely, on time and in the upmost comfort. • open 24/ 365 days • GPS Trackers on all cars • All our drivers and chauffeurs have an enhanced DBS certificate • COVID safety measures in place
連絡先
184-214 Blackfen Road, DA15 8PT, Sidcup, 英国
- +442084610066
- info@clovercars.com
- clovercars.com
3.5
まあまあ
608件のレビュー
最近のレビュー依頼の記録はありません
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Said they’ll be 3 minutes
Said they’ll be 3 minutes, ended up waiting 20 minutes making me late. Also didn’t pick me up from the destination I told them to. No card payments too
2022年9月9日
自発的なレビュー
Clover Car Services Limited からの回答
Hi There,
unfortunately due to circumstances out of our control journey times exceed what we expect. we do apologise that on this occasion you waited longer than the time given.
we also take card payments via a safe secure payment link system sent to your phone all you have to do is request card when booking your car!
regards
Joanne
Clover Cars Management Team 🍀
Better than very good
Very good. Punctual and an excellent driver - Tommy. Will use again
2022年9月10日
自発的なレビュー
Clover Car Services Limited からの回答
Thanks Paul,
I will pass your comments on to the driver 😊
Regards
Joanne
Clover Cars Management Team 🍀
Clover Cabs are truly amazing
Clover Cabs are truly amazing, my friend left his mobile in the cab. Rang the office and they contacted the driver and he delivered it to where he dropped us. 100000% u can't get better than that for trust and customer service xxxxx
2022年9月6日
自発的なレビュー
Clover Car Services Limited からの回答
Hi Simon,
we are happy you was reunited with your phone, thanks for rating us on trust pilot!
hope to see you again soon
Regards
Joanne
Clover Cars Management Team 🍀
Excellent service
Excellent service. I was notified when they would be arriving with me and the price of the fare in advance. We had travelled from Oxfordshire to a music event so did not know the area. We were picked up and dropped off safely. Thank you.
2022年9月3日
自発的なレビュー
Clover Car Services Limited からの回答
Hi Joanna,
Glad you got home safely, Thanks for choosing Clover Cars and rating us on Trust Pilot.
Regards
Joanne
Clover Cars Management Team 🍀
Clover Car Services Limited からの回答
Hi Tony,
Thanks for the comments and rating on trust pilot! helps us maintain high standards for our customers.
Regards
Joanne
Clover Cars Management Team 🍀
Ame quickly nice clean car and friendly…
Ame quickly nice clean car and friendly service
2022年9月2日
自発的なレビュー
Clover Car Services Limited からの回答
Hi There,
Thank you for rating us on trust pilot, we love to hear all the feedback!
Regards
Joanne
Clover Cars Management Team 🍀
Amazing driver !!
2022年8月31日
自発的なレビュー
Clover Car Services Limited からの回答
Hi There
I would love to pass these comments on to the driver, if you know the driver number always refer to it!
Regards
Joanne
Clover Cars Management Team 🍀
Quick and easy and reliable
2022年8月31日
自発的なレビュー
Clover Car Services Limited からの回答
Great stuff!
Thanks for the 5* rating!
Regards
Joanne
Clover Cars Management Team 🍀
SEN cabs
This company has been transporting my son SEN for the past year to and from school. The driver and sen escort were perfect in making my son feel less anxious. Never late and always on time for collections and pick ups. Gary the main man always sorts out any changes fast and with very professional courtesy.. Definitely want them again for 2022..
2022年8月30日
自発的なレビュー
Clover Car Services Limited からの回答
Hi Joanne,
Thank you for your comments we do try our best to provide this service to a high level with the complex needs that come along with it! it is always a pleasure.
Regards
Joanne
Clover Cars Management Team 🍀
Clover Car Services Limited からの回答
Hi Ifey,
Glad to know you are happy with the service you received from Clover, and taking the time to rate us!
your a star!
Regards
Joanne
Clover Cars Management Team 🍀
Competitive Rates Great car service…
Competitive Rates Great car service reliable and on time safe driving
2022年8月26日
自発的なレビュー
Clover Car Services Limited からの回答
Hi
thank you for your comments, we are pleased you was happy with our service.
we hope to see you again soon!
Regards
Joanne
Clover Cars Management Team 🍀
Excellent service
Excellent customer service. Arrived on time, will use again. Driver was very polite. Would recommend for people to use.
2022年8月25日
自発的なレビュー
Clover Car Services Limited からの回答
Hi Stacey,
thank you for taking the time out to rate us on TP your feedback is important to us to maintain a good service for our users.
see you again soon!
Regards
Joanne
Clover Cars Managament Team 🍀
Pet transportation
Some companies can be funny when transportation of pets to the vets but as long as notified they offer service at a very good price
2022年8月25日
自発的なレビュー
Clover Car Services Limited からの回答
Hi James,
We try our very best to cover the needs of our local community and regular service users.
thank you for the feedback.
Regards
Joanne
Clover Cars Management Team 🍀
Clover Car , like a lift with a friend
Driver was very prompt. I am a people person and the driver was happy to talk to me. Was like travelling with a friend. Priced reasonably even though the public system had train and bus strikes. Cannot recommend higly enough.
2022年8月19日
自発的なレビュー
Clover Car Services Limited からの回答
Hi Leslie,
thank you for your comments, glad you had a great experience with one of our amazing drivers!
Regards
Joanne
Clover Cars Management Team 🍀
Good driver with great service.
2022年8月19日
自発的なレビュー
Clover Car Services Limited からの回答
Thank you for your comments and taking the time to rate us on trust pilot.
hope to see you again soon.
Kind Regards
Joanne
Clover Cars Management Team 🍀
Clover Car Services Limited からの回答
Thank you for taking the time to review us on Trust Pilot your feedback helps us maintain a great service to our customers.
Regards
Joanne
Clover Cars Mangement Team 🍀
FANTASTIC
Brilliant, friendly and very professional service, from the receptionist to the driver.
ABSOLUTELY BRILLIANT.
I will never use anywhere else
Thanks guys xxx
2022年8月15日
自発的なレビュー
Clover Car Services Limited からの回答
Hi Patricia,
thank you for the fantastic review, we always aiming for 5* customer satisfaction.
thank you for your custom see you again soon. 😊
Regards
Joanne
Clover Cars Management team 🍀
Clover Car Services Limited からの回答
Hi Chloe,
Thank you for taking the time out to rate us on trust pilot. Your views mean a lot to us and enable us to provide a 5* service.
Regards
Joanne
Clover Cars Mangagement Team 🍀
Nothing but careless and unorganised let downs!
Having booked an airport drop 2 months in advance and having spoken to the taxi company 5 times alone that week who reassured that everything was booked and fine and a child car seat had been arranged, driver turned up that morning with no idea that we booked a car seat! He didn’t take any responsibility and said we need to speak to the office once they opened. The office were useless!!!! They just responded with “we apologise for that we will have to look into it” absolutely shocking and we were 40 mins late to the airport. We used another company who believe it or not we’re actually £10 cheaper for a last minute drop off to the airport! Shocking customer service. Needs more organisation and care into what you book and provide for your customers instead of shrugging your shoulders and not accept accountability. Myself and my family have used these guys for over 10 years and I will never ever be using them again no matter how desperate I am!
2022年8月10日
自発的なレビュー
Clover Car Services Limited からの回答
Hi there,
We are truly dissapointed at the service you received on this occassion, while we always strive to deliver a 5* customer service unfortunately mistakes do happen and we can only ensure this does not happen again,
We apologise for the inconvenience this caused to your journey.
please call the office maybe we can offer you a discounted journey in the future.
Regards
Joanne
Clover Cars Management Team 🍀
Quality service.
2022年8月7日
自発的なレビュー
Clover Car Services Limited からの回答
Hi Nick,
thank you for your 5* rating! hope to see you again soon.
Regards
Clover Cars Management Team 🍀
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