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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Awesome site, professional and quick response time from Customer Service! I do believe that Cluck.us will definitely be a major competitor in the Sweep Casino market! They’ve got my vote, hands down... もっと見る

5つ星のうち1の評価

Been waiting three days for a redemption. One person with customer service says 3 days another says 1-2 days. Customer services keeps giving me the run around. Most crypto sites are pretty much instan... もっと見る

企業が回答しました

5つ星のうち5の評価

Cluck.us is an extremely awesome online social casino. A great repertoire of games, stupendous hosts, and top-notch customer service, propels Cluck.us to the forefront of my personal online casino exp... もっと見る

5つ星のうち4の評価

I just submitted my first redemption so waiting to see turnaround time. Good game selection and prompt customer service. I do wish they had SC daily bonuses though.

企業情報

  1. ゲーミング サービス プロバイダー

当該企業による記述

Cluck.us is a sweepstakes-style casino where you can play games for fun and win real prizes. You’ll receive free coins just for signing up, with plenty of ways to earn more through daily activity, referrals, and optional purchases. Our platform is designed for entertainment, with engaging gameplay, regular giveaways, and a growing community of players. No pressure, no deposit required—just a fresh way to play. Cluck.us – Play for fun. Win for real.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

50件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 83%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Am on the fence about depositing me…

Am on the fence about depositing me first $1000 or so to try this site out after seeing they do seem to actually pay out and dont play BS games like a lot of others do and just decide to ban you for completely made up, hilariously obviously BS such as "multiple accounts" and "exploitation" (whatever that even means) like you see happen constantly to people as soon as they go to redeem. Those sites have no problem taking your money, of course, though. Its just apparently all of the sudden something they "noticed" when its time for them to return the favor and not literally rob you. Also funny how many of those sites think that they can just put in a part into their terms that states they can do whatever they want with your purchased SC on a whim and without reason. Which they can't. You can't just shove whatever hilariously and objectively illegal thievery/lies into your terms you want and think that just because people clicked accept that that means your illegal terms are now magically okay. If things were that simple you could commit any crime you want as long as you tricked someone into signing your 500 page contract that you hid a "right to m*rder you clause" into.

So its nice that im not seeing any of that utter nonsense going on in reviews thus far. Which is good on them... The scum sites that use those tactics are, shockingly to absolutely nobody, the ones that keep getting banned, sued, bank blocked, charge backed, class-actioned, and generally attacked from all sides into extinction. As they deserve.

But ... I can't help but feel severe apprehension at some of the supposed owner responses to reviews on here borderline doxxing people, being extremely rude, and going as far as to stalking and digging into peoples review history and attacking their reviews based on said history, which is frankly a REALLY bad look and does the opposite of what the owner probably intended, that being to invalidate the bad review in question, and just makes people hesitant to involve stacks of their cash into the trust of said owner due to the behavior. Just my opinion anyways. Maybe im wrong. Happens extremely often according to my wife...

So all that said... I'm going to put middle ground review score for now, and give the owner the benefit of the doubt and assume he is probably just tired of dealing with turds on review websites and maybe lost his patience, and deposit and see if I can land a redemption. If all goes well, I'll change this to a glowing 5. Not only that, but will happily also share this website to my admittedly pretty large discord group of gambling fiends that recently reached a solid 12,000 members as a trustworthy, solid place to spend some cash that you were probably supposed to pay the rent with!

We shall see.

2026年2月24日
自発的なレビュー
Cluck.us ロゴ

Cluck.us からの回答

We appreciate you taking the time to write this, it’s a fair and thoughtful perspective.

You’re right to be cautious. There are a lot of platforms out there that don’t handle things the right way, especially when it comes to redemptions and account actions. Our approach is simple: we operate within clear terms, and any account decisions are based on internal reviews to maintain a fair environment for all users, not arbitrary outcomes.

On your point around tone, that’s also fair. We deal with a high volume of reviews, including some that are not always made in good faith, but that’s not an excuse to come across poorly. We’re actively working to keep responses measured and professional regardless of the situation.

If you do decide to give us a try, we’re confident the experience will speak for itself. And if you ever have questions or concerns, our support team is there to help.

Appreciate the balanced approach, and we hope to earn that 5-star update.

Kind regards,
Cluck Support

5つ星のうち5の評価

I just signed up yesterday and…

I received my withdrawal today I’m so happy they are amazing whoever is complaining don’t believe I know there support is kinda slow but I actually got my withdrawal today before it even says when i track redemption it still says processing but I received it before

2026年1月30日
自発的なレビュー
5つ星のうち4の評価

Many games, fast redemptions, but 10x table game playthrough

Great casino with lots of options. My first redemption went through very quickly, it took less than a day to complete. I only have two things that bring this review from a 5 down to a 4 star: the VIP system and 10x play-through on table games. The VIP system is seemingly pretty difficult to level up in, and I wish there were a bit more CB in the mix for the daily VIP calendar. Additionally, it wasn’t made clear that there was a 10x play through on table games only. It’s not too big of an issue, but rather than being hid in the terms and conditions, it would be nice if it was displayed in the package to be purchased. Otherwise, this is a great casino and a lot of effort seems to be put in by the CEO to continuously improve it.

2026年1月20日
5つ星のうち1の評価

Lied, stole, closed my account

They gave me some promotional coins. I ended up winning about 2500. It got delayed in their withdrawing process. They put it in for "review " and said i abused the promotion and closed my account

2026年1月21日
自発的なレビュー
Cluck.us ロゴ

Cluck.us からの回答

Hi Matt,

This review is not accurate. You received free promotional credits and successfully redeemed $850 despite making no purchases on the site. That payout alone demonstrates the legitimacy and integrity of Cluck.

We monitor all account activity using automated checks, including data provided by our game providers. What you have not mentioned is that your activity was subsequently flagged by our systems for prohibited exploitation, and as a result the account was permanently closed in accordance with our Terms and Conditions, as already communicated to you by email.

Cluck.us Support

5つ星のうち5の評価

So far so good

So far so good! Nice selection of games and a nice layout.

Better site than most for sure.

I only wish the redeems were a little faster and then it would be perfect!

2026年1月8日
5つ星のうち3の評価

Crypto Redemptions Only

1 More Update: After giving them another chance, I will likely not be back. Hundreds spent to hit the "free spins" with a "win" of $3 is pretty bad. Its not a bad site...it runs smooth and I found an easier way to manage the crypto redemption, but spending hundreds to win $3 bucks is enough for anyone to walk away. Good luck if you choose to play here. I am still impressed with the personal CEO responses, but cant continue to support a site after this last $3 "win" I had.

Update- I may have been overly critical in my initial critiques, but a personalized response has softened my opinions and convinced me to raise my rating. Not only did I receive a personalized response, this response was not canned and actually touched on topics from my review. Understanding the challenges, and allowing us a peek behind the curtain of decision making, gives me a bit more confidence in the site and people vested in it. Was it harsh to blame a cold streak on the site? Maybe. But it was a really COLD cold streak! All in all, I appreciate the CEO touching on the main issue I had, which was redemptions. His response, and the information provided, definitely convinced me to stick around and give them a more long term shot.

Are you a finance bro that loves moving crypto from place to place, then you may like this site. If you win, which you may if you are new, I hope you know how to redeem via crypto, because that's it. Their terms and conditions indicate that you can receive redemptions via the means of purchase, but that's false. The ONLY option is via crypto.

The redemption option, coupled with the absolute obvious throttling after redemption are enough for me to bail after a single redemption. They may say it's "random," but i can assure you there is nothing random about winning a little, then redeeming, and then losing for days and days after. It's blatantly obvious that you are throttled after hitting that "redeem" button, but in their defense, most of these sites do the same thing. All in all, it's a decent site, but the blatant throttling and singular way of redemption was enough for me to close my account and go back to the sites that have treated me fairly. While that's a short list in the world of social casinos, they do exist. If you play here, don't redeem until your are ready to close your account....because once you redeem, it's over for you.

2025年12月14日
自発的なレビュー
Cluck.us ロゴ

Cluck.us からの回答

Hey Chris,

It doesn't work that way - the games are hosted, run and developed by independent game providers - there is no possible mechanism that we could employ to throttle players. The technological implementation would require us to be able to intercept the game and determine the outcome on the game provider's servers. These game providers are all licensed, and they have provably fair mechanics - to get licensed independent testers have to test these games to verify they aren't rigged. The point being we have no capability to mess with the RTP or throttle anything from those providers, they simply interact with our API wallet to inform us of game outcome. What you're saying doesn't have a basis in reality - though we can understand when it comes to losing it can be frustrating.

We have an RTP of 96% so there's a 4% house edge, in some cases 98% (it comes down to the game provider implemented) but again this isn't something we can modify the game is simply fed to us and we host it, then facilitate the gameplay.

We take your point about the redemption types though, we had a philosophical debate about this on the outset as when we sampled user interest most wanted card payments and some wanted crypto. The problem is when you introduce both you create an AML issue because if they can purchase in crypto but redeem in card there's no way to determine source of funds effectively. So you need guard rails to separate both. But if you do card first crypto in redemption this doesn't create an AML problem (because you can trace source of funds to bank). So we decided initially we'd do card and crypto in, crypto out.

You're quite right our terms are written in a way to facilitate both long term, but this isn't advertised. We fully intend to allow the redemption in both mechanisms but we need a fairly advanced guard rail (where you can make a purchase in two ways and they are isolated from each other) in order to ensure the redemptions are similarly isolated and not cause an AML issue.

I don't have an ETA for you on this feature but it is our hope to roll it out in the new year.

Thanks again for your review, you know we pay out because you redeemed, I hope you reconsider us when our other redemption capabilities are in place - but I assure you we don't rig, or throttle accounts at all and in any capacity, it is physically impossible for us to do this, well unless we actually owned the game company and hid the mechanism from the licensing authority of that game company but that doesn't really make sense from a commerical standpoint if you think about it does it?

Kind Regards,
David - CEO of cluck.us

5つ星のうち3の評価

Mislead a bit but we will see…

I was mislead thinking I’d get 5 cluck bucks and only getting one but everything else especially verification went smooth and quick about to dive into some games now fingers crossed maybe the rating could go up but right now a 21/2 or 3 is appropriate for the MIs lead

2025年12月17日
自発的なレビュー
Cluck.us ロゴ

Cluck.us からの回答

Hey Ethan,

It very clearly states up to 5 cluck bucks - (the initial wheel gives out a minimum of 1 , up to 5 and it's left to chance), though for what its worth you also get a wheel at the end of the 7 day new player calendar so you will end up with another shot at it, you also get an extra cluck buck on day 4. You then get a weekly VIP calendar with a similar thing - none of this requires a purchase.

Kind Regards,
Cluck.us Team

5つ星のうち1の評価

WORST SITE EVER

THEY DONT LET YOU REDEEM AT ALL. Very poor site on all aspects. Game providers are foreign and not common like the well known ones. Customer service is POOR and GARBAGE and they name call you when you call them out on their faults. WORST SITE EVER.

2025年12月8日
自発的なレビュー
Cluck.us ロゴ

Cluck.us からの回答

Hello,
We're very happy to share a screenshot of the correspondence, so everyone can see the abuse from Sergio and why he was blocked. For the record he never made a purchase, never made a redemption, and he complained that we didn't carry Playson - who stopped working with sweeps casinos that allowed crypto purchases. https://ibb.co/DPH9Q0wz
We don't tolerate abuse of our support staff.

5つ星のうち5の評価

FASTEST customer service??

When I tell you they have the fastest support, I can’t even say how fast they reply lol, I’m trying to make an account and they answered within like milliseconds, I wanna see what the casino has in store for me

2025年12月6日
自発的なレビュー

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