Clutchレビュー 

The response time was ridiculously fast. And friendly. We were so pleased with the whole process.

I have to say that I was somewhat skeptical about the whole process. The pick up team was on time (which is not very common these days) and the representative indicated the steps that would be required to complete the transaction. (inspection of the vehicle, logging of information and other steps that would require about 10 minutes to complete. To my surprise, the inspection was indeed completed 10 minutes later. Having found some minor rust issues, he slightly revised the offer which was acceptable to me. All in all, I believe it was a fair deal for both parties. However, the most satisfying part of the transaction was that the amount of the purchase price was deposited in my account in less than 20 minutes - on a Sunday morning!. Impressive. Only at that point was I relieved about the experience. I am extremely satisfied in having dealt with Clutch and I would certainly recommend this company for buying your vehicle.

Alex laid out the steps ahead of time, got it completed in a timely manner and I received quoted amount!

Very easy to get an estimate without having to wait days to get an answer, bring it down to a dealer so they can get you there and sell you.
Based on honesty and provide a fair offer. When you bring it down for inspection and payment if it is what you say it is , done deal. In and out in less than 30 minutes. Exactly how i negotiate and buy my vehicles.
Clutch is fair ahead in the game of auto sales. If the rest dont adapt they will fall out of the game.
The concept that clutch has is the way of the future and they will only grow .
Makes it too easy for a buyer or seller and most importantly offer fair prices on both sides.

Staff was very responsive, and quote was accurate and process painless. My mom was already frazzled with everything going on — selling her home and belonging and moving back to Ireland. On drop off day the representative was very attentive to her anxiety and providing comfort and bottled water.

The on-line input was easy. I guessed at the insurance cost of an accident (I wish I could have had an ability to indicate, 'not sure' or 'just a guess'). When I spoke with Raphael, I told him I guessed before he told me my guess was about $3,000 less than the actual. Although the price was better than offered as a trade-in, it was truly the painless transaction and dealing with the guys...no multiple 'test-drives with private buyers, no haggling over what a private buyer would wan to pay, no dealing with dents, scratches or other items that come up during the process of selling privately. No waiting an hour in a Service Ontario line-up...Clutch saved me about 6-8 hours of TIME 'not wasted trying to sell privately'...to me, dealing with the friendly Clutch-team was well worth any risk I initially feared of trying to sell to Clutch (a relative newbie to me at least)!!!

They picked up a 6 figure car within a week with no hassle. Best place to sell expensive vehicles as they have a no-haggle policy.

Overall very smooth process. Zero hassle. Highly recommend.

Fantastic customer service. Quick concise and explained the process.

The evaluation process was straightforward and cautioned you not to overrate your vehicle. The final inspection confirmed that my vehicle did fall into the top 10% for cars of that age. As a result the original price quote was confirmed. Staff were excellent at following up on the couple of questions I asked. Because of the FIFA World Cup the company avoided traffic issues by simply dropping off their inspector/driver rather than using their flatbed truck. Finally, the payment for the vehicle was in my bank account before I returned to our condo on the 5th floor.

Superb experience would definitely recommend it

I would definitely sell to clutch again. The process was as advertised. Sarah, the rep at Bayshore, was thorough and really nice to deal with . She answered all my questions and I was on my way within 25 min.

Great experience

I will never sell any future cars any other way.

The staff are very friendly and helpful. Very efficient and get things done quickly. Excellent communications along the way.

So professional, helped with every step and very responsive! I highly recommend Clutch!

Quick process, significantly more money than dealers would offer, less than a private sale but then you don't have to deal with tire kickers.

Extremely professional, everything was above board - excellent solution - higher offer than Dealership and no haggling or no shows like Auto trader or Marketplace.

Great experience dealing with them. From advisors on phone to the pick up person. Friendly professional crew. Fast and efficient, also the payment system they have is great. Definitely would recommend Clutch to anyone that wans to take the hassle out of selling their car. Two thumbs up.

Process was seamless and easy. Great experience.

While I'll admit the buying process is smooth. They will scam you in a trade. For example on a quote of $26,000 for your trade they want a 5% or $1300. A fee to buy your car! If you were to sell your car on your own there wouldn't be a fee, but I guess they feel they can charge you for the privilege of reselling your car at a higher price lol. They then add in the tax savings and say they are giving you $29,600 to create the illusion they are giving you more (keep in mind the $1300 fee is subtracted off this)
But it gets worse. They then they force you to add their essential package if you want to trade for one of their vehicles. This adds $2100 (after tax) to the cost of the vehicle you are looking to buy from them for a whopping $3400 total in fees. 14% tax on 26000 is $3600 so you really have no reason to bother selling to Clutch. If you are trading a cheaper vehicle the fees could be higher than the tax savings.
The quote was essentially the same as I got from multiple dealers. Also I suspect they will scrutinize your trade closely and look for any reason to deduct value once they have it.
Finally you may have 10 days to return the car you traded for but if you trade your vehicle I've heard you have no way to get your original car back if you choose to back out of the deal.