Coceurope ロゴ
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Coceurope レビュー 

616
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TrustScore 5段階評価の3

3.2

ナンバープレート代理店
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I gave one star because it's impossible to give less. Well, I paid €130 to get a CoC by mail and it's useless because only originals are accepted. Then CoC Europe suggests I pay almost €30 more to mak... もっと見る

5つ星のうち1の評価

Everything went well up to the point when I had to use the COC I received from Coceurope.eu (and paid 109 EUR) in Luxembourg in order to register the second hand motorbike I just baught. Luxembourg au... もっと見る

企業が回答しました

5つ星のうち1の評価

Acest document nu a fost acceptat de Rar Tg Jiu Gorj. Am platit 89 euro la ei si in plus inca 800 si ceva la Rar ca sa imi scoata ei alt certificat Coc. Firma neserioasa. Au intarziat mai mult de o s... もっと見る

5つ星のうち5の評価

Na początku byłem zły ze nie dostałem podpowiedzi jak planowano przy zamówieniu na 16 października ale musze przyznać że to z mojej winy dlatego ,że nie dosłałem skanu dowodu. Dzisiaj napisałem że... もっと見る

企業情報

  1. ナンバープレート代理店

当該企業による記述

Our ISO 9001:2015 certified company specializes in issuing complete technical data sheets for all types of vehicles. As well as offering reports for vehicles from 5 continents. The CdS data sheet is the perfect alternative when the Official CoC is not available or not necessary.

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3.2

まあまあ

TrustScore 5段階評価の3

616件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 62％に回答しています

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3.2

すべてのレビュー

(616)

過去12か月のレビュー数: 65件

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5つ星のうち1の評価

Bom dia

Bom dia, o coc que me enviaram não foi aceite na alfandega de Setubal, foi-me dito que não é um documento com validade.
Como podemos resolver a situação?

2025年5月27日
自発的なレビュー
5つ星のうち4の評価

Brauchte das COC Dokument für die…

Brauchte das COC Dokument für die Ummeldung meine KFZ von Deutschland nach Italien. Italien erkennt das Dokument leider nicht an - es wird das Original des Herstellers gefordert. Also für diese Ummeldung nicht empfehlenswert. War für mich eine rund 160 € teure Erfahrung. Empfehlung: Leider :-( erst die Behörde kontaktieren

2025年4月16日
自発的なレビュー
5つ星のうち1の評価

They doesnt privide you real coc

They doesnt privide you real coc, only an alternative data sheet that is useless in most countries in europe

2025年3月8日
自発的なレビュー
Coceurope ロゴ

Coceurope からの回答

Gentile Adrian Rosca,

Siamo spiacenti di sapere che la sua esperienza non sia stata soddisfacente.

Ci teniamo a precisare che sulla nostra pagina web è chiaramente indicato che forniamo una Scheda Tecnica (CdS) e non un Certificato di Conformità (COC). In nessun momento il nostro documento viene presentato come un COC, in quanto solo i costruttori ufficiali possono emetterlo.

Per garantire la massima trasparenza, offriamo ai nostri clienti la possibilità di ricevere un esempio del nostro documento prima dell'acquisto, in modo che possano verificare con l’ente di registrazione locale se il nostro CdS è accettato per la loro pratica.

Se desidera ulteriore assistenza o ha bisogno di maggiori informazioni su come presentare il nostro documento alle autorità competenti, il nostro team è a disposizione per aiutarla.

Cordiali saluti,
COCEurope Support Team
📧 info@coceurope.eu
🌍 www.coceurope.eu

5つ星のうち5の評価

correct

Greetings, from Slovenia. At first I was a little skeptical when I had to pay for the service to obtain the certificate, but I agreed and paid. The service was fast and as agreed. The certificate arrived 1 day before the agreed date. have to say this, I paid for the COC but I got a CDS certificate, it is similar to the COC certificate but they should have told me before I paid that COC Europe cannot deliver the COC certificate

2025年3月4日
自発的なレビュー
5つ星のうち5の評価

Calvário da Ficha Tecnica

Consegui com vocês em 5 dias, aquilo que me foi negado (Ficha Técnica) pelo importador da marca em Portugal e em França durante 8 meses, com trocas de email, jogo do empurra entre representantes, enfim, para esquecer

2025年2月10日
自発的なレビュー
5つ星のうち1の評価

Horrific customer service!!!

Horrific customer service. Waited half an hour for their online chat nobody answered several attempts I made to contact. The contact form requires a reCaptcha that doesn’t exist. They attempted to double bill me so when I canceled the original order and payed the second attempted they canceled all my orders. Finally I had an email to contact them with after they canceled me and, when I told them about it they didn’t even mention their horrible design of trying to get in touch with them. DONT USE THEM!!!
In a REPLY to COCEurope I could resolve the issue with you because I couldn’t contact you. Your online chat NEVER replied to me. In fact why not post a photo of those chats especially the last one where I waited for 30 minutes. As for your contact form it never displayed the Captcha security. I tried on a desk top, in my iPhone and iPad. So I was not able to submit a form so after a couple days AND being you sent me ANOTHER set of payment links for order 21372 and 21376 I decided to go about it that way. I still paid for the products. All three COC’s and the additional 70€ per for them being American cars.
ANOTHER UPDATE: they refuse to actually refund my money for the orders THEY cancelled the “supposed” extra fee of 70€ each shows a return FROM them in my card statement but they claim when I paid their 2nd billing of the original two it was done under a “different name” from the previous order. So from same account log in, same cc number, same email yet they claim different name. Wouldn’t that show up as fraud if that was true??? So either they’re scamming me or they admit that on top of horrific customer service they have piss poor security against fraud.

2025年2月7日
自発的なレビュー
Coceurope ロゴ

Coceurope からの回答

We are sorry to hear about your frustration, but we feel it's important to clarify the facts and provide transparency for anyone reading this.

1️⃣ The Orders Were Not Canceled by Us
The customer opened two chargeback claims with their bank, labeling the transactions as fraud. This automatically flagged our system for a security issue, and as a result, we had to refund all transactions associated with this account to avoid further complications. We have attached proof of the chargeback requests initiated by the customer.

2️⃣ Double Billing Did Not Occur
The confusion appears to come from the fact that after placing an order, an additional €70 fee was required for US-imported vehicles (which was clearly stated during checkout). When the customer paid this additional fee, it was not a duplicate charge but rather an expected process for non-EU vehicles.

3️⃣ Customer Support Misunderstanding
We respond to all email inquiries within 24 hours. While our website chat is automated, our email support is managed by real people who promptly address customer concerns. The customer did not wait for an official response before taking action through their bank.
Conclusion:

Rather than resolving the issue with us, the customer filed chargebacks, causing us financial damage due to the processing fees imposed by the bank. Despite this, we still refunded all their payments in full (excluding any fees charged by their bank).

We strive to offer fair and transparent service to all our customers. If you have any concerns, we encourage reaching out to us directly instead of initiating unnecessary disputes, which only create delays and confusion.

📌 Proof of chargebacks initiated by the customer: (attached screenshots) https://ibb.co/20zWyvnw https://ibb.co/RT0Y32Lp

COCEurope Team 🚀

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