Compass レビュー 180

TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our Solicitor uses Compass during house transactions so we were prompted to use them. All went well including a phone all at the end to go through our answers.

企業が回答しました

5つ星のうち5の評価

Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... もっと見る

企業が回答しました

5つ星のうち5の評価

Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... もっと見る

企業が回答しました

5つ星のうち5の評価

Very friendly and efficient. Explained the process and the questions very well. I used Teams call meeting method and it worked very well. No issues.

企業が回答しました

企業情報

  1. ソフトウェア企業
  2. 税務顧問

当該企業による記述

We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

180件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic

Fantastic! The man I spoke with was extremely helpful, swift and made the entire experience very pleasant! Really well done!

2026年1月13日
Compass ロゴ

Compass からの回答

That is lovely to read. We are really pleased the conversation made the whole experience feel easy and positive. Thank you for sharing that with us.

5つ星のうち5の評価

Very prompt and attentive service

Very prompt and attentive service
- replied promptly to all the queries throughout the process
- very professional and no issue with updating documents when things changed

2025年12月11日
Compass ロゴ

Compass からの回答

It is reassuring to know the team stayed responsive and handled updates smoothly as things progressed. We are pleased you felt well supported throughout.

5つ星のうち5の評価

Very helpful service

Very helpful service, app.was easy to use and staff called with a follow up to confirm all the details I have inputted are correct.

2025年12月11日
Compass ロゴ

Compass からの回答

It sounds like everything worked as it should for you. We are pleased the app was easy to use and that the follow up call helped confirm the details you provided.

5つ星のうち5の評価

Great customer care

Great customer care, professional and provided clear guidance.

2025年12月10日
Compass ロゴ

Compass からの回答

It is good to hear you felt well looked after and clearly guided throughout. We appreciate you taking the time to share that.

5つ星のうち3の評価

Hard to use

Link didn't always work

2025年12月1日
Compass ロゴ

Compass からの回答

Thank you for your feedback. We’re sorry you had difficulty accessing the link, as we know how frustrating that can be. While we work hard to ensure reliable access, some email providers can occasionally block or delay login codes. We appreciate you raising this and are continuing to look at ways to make the process smoother for everyone.

5つ星のうち5の評価

Fabian is a credit to Compass

My solicitor advised I contact Compass to get some advice for a staircasing transaction involving a housing associating. Less than 24 hours from making my initial enquiry via the website to completing the relevant forms Fabian was helpful, efficient and made me feel at ease & what I thought would be a daunting task.

2025年12月3日
自発的なレビュー
Compass ロゴ

Compass からの回答

Thank you for sharing your experience. It is wonderful to hear that Fabian helped turn what felt like a daunting task into something manageable. We are glad everything moved quickly from your first enquiry through to completing the forms. Your feedback means a great deal to us.

5つ星のうち5の評価

The whole experience was handled with…

The whole experience was handled with ease by very helpful people on the other end of the the phone This is not something you do every day of the week, and can be quite worrying. Talked me through the whole process.

2025年11月17日
Compass ロゴ

Compass からの回答

We are glad to hear our team helped make the process feel easier and less worrying for you. It is reassuring to know the call gave you the clarity you needed. If you ever need support again, we are only a phone call away.

5つ星のうち5の評価

An extremely professional service

An extremely professional service - fast independent assessment of SDLT on a property when my solicitor had declined to opine on the issue! Very grateful to James, Fabian and the team for getting this done so quickly.

2025年11月24日
自発的なレビュー
Compass ロゴ

Compass からの回答

It is great to hear we were able to give you a clear and timely assessment when you needed it. We are really pleased the team could step in and help you move things forward with confidence.

5つ星のうち5の評価

Amazing company great support…

Amazing company great support especially for elders thank you made it simple and easy to complete.

2025年11月14日
Compass ロゴ

Compass からの回答

Thank you for sharing this. We are really glad our team could make the process simple and comfortable for you, especially where a little extra support is appreciated. If you need anything else in the future, we are always here to help.

5つ星のうち5の評価

Prompt service

It was a quick and prompt service

2025年11月12日
Compass ロゴ

Compass からの回答

It is great to hear the service was handled so quickly for you. We appreciate you sharing your experience with us.

5つ星のうち4の評価

I found some of the question ambiguous and/or not clear

I found some of the questions ambiguous. I’m sure they make sense to a person versed in the law but as a layman I was confused. I explained my particular problems with the follow up phone call.

2025年11月5日
Compass ロゴ

Compass からの回答

Thank you for letting us know about your experience. We understand that some of the questions can feel unclear, especially when the wording is technical, and we are glad the follow up call helped you work through the parts that were confusing. Your comments are really helpful to us. A member of our team will reach out to you directly so we can understand which questions you found most difficult. This will help us make the process clearer for future clients.

5つ星のうち5の評価

Very helpful

Fabian and the team were very friendly and helpful in working out a complex Stamp Duty matter for us, and delivering the outcome on time. Good communications from them throughout.

2025年10月28日
Compass ロゴ

Compass からの回答

It’s great to hear Fabian and the team were able to guide you through a complex Stamp Duty matter and deliver everything on time. We really appreciate your kind words about their communication and support throughout the process.

5つ星のうち5の評価

Great customer service

Fabian was very pleasant and professional.

2025年11月5日
Compass ロゴ

Compass からの回答

Thank you for your review. We are pleased you received great service and that Fabian made a positive impression with his professional and friendly approach.

5つ星のうち5の評価

Quick

Quick, efficient, explained everything,

2025年11月3日
Compass ロゴ

Compass からの回答

Thank you for your feedback. We are pleased to hear the process was quick and efficient and that everything was explained clearly.

5つ星のうち5の評価

Nice and friendly covered everything…

Nice and friendly covered everything went over anything I was sure of very helpful and explained it as we went along

2025年10月29日
Compass ロゴ

Compass からの回答

Thank you for your feedback. We are glad our team took the time to explain everything clearly and make the process easy to follow. It is great to know you felt supported throughout.

5つ星のうち5の評価

Compass efficient and helpful

The process was straight forward and efficient. Any queries were followed up quickly by compass with a phone conversation and certification was emailed very promptly. They were very helpful on the phone for anything we did not fully undersrand with the online questionnaire..overall a very positive experience.

2025年10月28日
Compass ロゴ

Compass からの回答

Thank you for your detailed feedback. We are delighted the process felt straightforward and efficient, and that our team were able to assist promptly whenever you had questions. It is great to know you had such a positive experience from start to finish.

5つ星のうち4の評価

Helpful

The staff that called me was very personable and extremely helpful
Thanks

2025年10月8日
自発的なレビュー
Compass ロゴ

Compass からの回答

Thank you for your feedback. We are pleased our team member was personable and helpful during your call. If there is anything we can do to make your next experience even better, we would love to hear from you.

5つ星のうち5の評価

Very helpful

Very helpful, and quick easy service

2025年10月9日
自発的なレビュー
Compass ロゴ

Compass からの回答

Thank you for your review. We are glad you found our service helpful and straightforward.

5つ星のうち5の評価

Stamp Duty Calculations

Communication was great, anything we weren't sure of was explained. Fast and efficient.

2025年10月10日
Compass ロゴ

Compass からの回答

Thank you for your feedback. We are pleased our team could keep communication clear and make sure everything was explained. It is great to know the process felt fast and efficient for you.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報