Our Solicitor uses Compass during house transactions so we were prompted to use them. All went well including a phone all at the end to go through our answers.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alicija was extremely kind and helpful in assisting me with some questions I had using Compass and put my mind at ease during a stressful time. She was calm and methodical. Makes a nice change to spea... もっと見る
企業が回答しました
Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... もっと見る
企業が回答しました
Very friendly and efficient. Explained the process and the questions very well. I used Teams call meeting method and it worked very well. No issues.
企業が回答しました
企業情報
当該企業による記述
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
連絡先
4.6
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Spoke to a very helpful lady called…
Spoke to a very helpful lady called Raj. Very efficient service.
2026年4月13日
Compass からの回答
Efficient and helpful is what we are here for. Glad the experience reflected that.
Compass からの回答
Easy, helpful and good service is the combination we always want to deliver. Glad it came through that way for you.
Raj was truly excellent
Raj was well prepared and informed, fast in her dealings and exacting with her answers to my questions.
2026年4月10日
Compass からの回答
It means a lot to hear that your questions were answered properly and without hesitation. That kind of thoroughness matters in this area more than most.
Quick and easy to deal with
Quick and easy to deal with. The representative made the whole process very straightforward.
2026年3月23日
Compass からの回答
That is exactly what we aim for. Pleased it felt straightforward from start to finish.
Comprehensive assessment of SDLT on our…
Comprehensive assessment of SDLT on our property transaction
2026年3月23日
Compass からの回答
Glad the assessment did its job. SDLT on property transactions can throw up a lot of variables and it is good to know we covered the ground properly for you.
Excellent customer service and…
Excellent customer service and impressive technology. Compass swiftly provided an interesting and reassuring insight into the complexities of Stamp Duty calculation.
2026年3月18日
Compass からの回答
Thank you for this. Stamp Duty can be a genuinely complex area and we are glad we were able to bring some clarity to your situation. Great to have you with us.
Professional and pleasant to speak to. Raj was extremely good and very helpful in filling out my documents.
Excellent and very professional, helped ease me through my documents questionnaire. Raj was a pleasure to speak to.
2026年3月17日
Compass からの回答
Really pleased to hear you felt supported through the questionnaire. That is exactly the kind of experience we want people to have. Wishing you all the best with your transaction.
Rubbish service
Had to chase them wife rang 3 times and never got back
Not recommend them
Apualuing service
2025年12月19日
Compass からの回答
Thank you for your feedback. We are sorry to hear your experience did not reflect the standard we hold ourselves to. We have been unable to identify the concerns raised from our end, and a member of our team will be in touch directly to understand more and work towards a resolution.
Highly efficient process with exceptional service
My solicitor recommended that Compass assist with Stamp Duty Land Tax to avoid issues due to the complex, ever-shifting and frequently controversial area of UK taxation. The process was very straightforward, but after completing the online questionnaire, I was unsure about some of my responses. I was rescued by Raj, who (as if by magic) called to run through the form and ensured all was correct for submission. An absolutely excellent service in every respect.
2026年3月10日
Compass からの回答
Thank you for such a detailed and generous review. We are delighted your solicitor pointed you in our direction, and that our team was on hand to help clarify your responses and ensure everything was submitted correctly. It is great to hear you found the overall experience excellent. We wish you all the best with your transaction.
Great service by Saul at Compass
Saul, was very thorough and professional. Process was simple and straightforward.
2026年3月2日
Compass からの回答
Thank you for your kind words. We are pleased to hear you found the process straightforward and the service professional. We look forward to assisting you again.
Very helpful!
Saul helped me fill in the form. He was very helpful, knowledgeable and efficient and made sure I fully understood the process.
2026年3月3日
Compass からの回答
Good to hear the guidance helped make the form easier to work through. Clear explanations matter in a process like this, so it is great to know that came across.
Gave help completing form as I have no…
Gave help completing form as I have no laptop/computer
2026年2月19日
Compass からの回答
Really glad we could help you get everything completed without needing a computer. We are always happy to guide things through in whatever way works best for you.
Compass からの回答
Really good to hear it felt smooth and easy to use. That is exactly what we aim for.
Compass からの回答
Quick responses and clear information matter, so it is good to know that is what you experienced. We appreciate you taking the time to say so.
Compass からの回答
We are glad the service felt straightforward and easy to use. Thank you for sharing that with us.
Compass からの回答
We are pleased everything was handled quickly and reliably. Thank you for taking a moment to leave your review.
Quick and easy
Quick and easy, just few questions to answer, they follow up with a phone call to confirm everything and are happy to explain anything you don't understand.
2026年2月2日
Compass からの回答
It is really nice to hear the process felt simple and reassuring. Taking the time to talk things through and explain anything unclear is important to us, so we are glad that came across. Thank you for sharing your experience.
Compass からの回答
Thank you for your feedback. We’re sorry to hear that the purpose of our work was not clear. Our role is to review the full facts of a transaction and confirm the correct SDLT position, particularly where estates, family members, or linked interests are involved. These situations can materially change the tax outcome depending on the detail.
In cases like this, a slightly different structure or entitlement can result in a very different SDLT position, including access to reliefs that significantly reduce the tax due. Our review is designed to confirm whether those apply and ensure the correct amount is paid. We have been trying to contact you to talk through the assessment and would still be very happy to explain what was reviewed on your behalf if you would like to discuss it further.
Excellent service
Excellent service! Fabian was very professional and helpful. Very good service.
2026年1月21日
Compass からの回答
It is great to hear Fabian’s support made a difference for you. We appreciate you taking the time to leave such positive feedback.
Compass からの回答
Polite and to the point is exactly what we aim for. Thank you for sharing your experience.
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