Popped in to grab a bottle of whisky for Father’s Day and ended up staying for a drink in the sun by the river—a nice cold pint of Curious Brew IPA for me and something with a bit of fizz for the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very happy with this company , not used it before but will use again in future , service was quick and so was delivery , thank you
The girl that answered the phone was really helpful. She was new, but obtained the information I needed explaining the gift vouchers I required for the Restaurant were only available at present on the... もっと見る
企業が回答しました
Got a gift set of minatures for xmas and really liked the Masthouse Whisky from this small distillery so ordered a couple of big bottles for the collection, usually a Scotch drinker but this is a very... もっと見る
企業が回答しました
企業情報
当該企業による記述
Award winning, family run distiller of Dockyard Gin, Masthouse Whisky, Vela Vodka and Son of Gun. Copper Rivet Distillery is respectful of tradition but a powerful innovator, seeking new ways to make farm to glass spirits which are beaters - full of flavour and smooth in character. If it takes a little longer, or cost a little more to make a better spirit for consumers to enjoy, the family behind Copper Rivet Distillery will do it.
連絡先
Pumphouse Number 5, Leviathan Way, ME4 4LP, Chatam, 英国
- 01634 931122
- enquiries@copperrivetdistillery.com
- copperrivetdistillery.com
4.8
優良
141件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great products, great gifts
Great gift, beautifully packaged and quick delivery. My friend was very happy with her present and said the espresso martini was delicious 🍸
I have ordered items before and they have always been great!
2025年9月23日
Copper Rivet Distillery からの回答
Thank you so much for your kind review. I hope your gift recipients enjoy the gift!
Copper Rivet Distillery からの回答
Great to hear this. We've done a lot of work behind the scenes to make this the case.
Excellent service and when I had a…
Excellent service and when I had a query my email was dealt with promptly and professionally.
2025年9月1日
Copper Rivet Distillery からの回答
Thank you very much. We try really hard to make your experience effortless and enjoyable.
Great tasty gin
Super speedy delivery and beautifully packaged. I ordered the Dockyard Gin—top-notch quality and absolutely delicious. Try it with a slice of red grapefruit and fevertree elderflower tonic.
2025年9月5日
Copper Rivet Distillery からの回答
Thank you very much. We're so glad you enjoy the gin. We love making it for you.
Copper Rivet Distillery からの回答
Excellent news! We love making Masthouse Whisky. It's just lovely, isn't it!?
Excellent,easy to order online and …
Excellent,easy to order online and collect from friendly helpful shop
2025年9月1日
Copper Rivet Distillery からの回答
Thank you! We're so happy to read this. We work a lot behind the scenes to try to make this easy and enjoyable.
Quick delivery in time for a birthday present
My son asked for this whisky for his birthday after receiving a masthouse gift pack of miniatures for Christmas.
Delivery was very swift and just what we ordered thank you.
Would have liked to visit the distillery but have been unable to so far.
2025年8月19日
Copper Rivet Distillery からの回答
Excellent news! We're so happy that you chose us and that you were happy with the service. We hope your son enjoyed the whisky.
super love!!
I'm really a fan of Copper Rivet Distillery. I bought the Gin Duo, Jigger and Cocktail Stirrer Gift Box — it's absolutely stunning! Also, the staff are all super friendly and welcoming :)
2025年7月22日
Copper Rivet Distillery からの回答
Excellent. thank you, we're so happy to hear this.
Copper Rivet Distillery からの回答
This is so great to hear. We've worked a lot on making our website easy to use.
It was a gift I ordered to be sent to a…
It was a gift I ordered to be sent to a friend for their birthday. It was dispatched, delivered and received. Thank you. I was early so so I haven't had any feedback of how well it went down. I am sure it will very much enjoyed.
2025年7月15日
Copper Rivet Distillery からの回答
Brilliant news. Really glad to hear it all went well. Thank you for trusting us in this way!
Within days of placing my order
Within days of placing my order, it was hand delivered to my door, complete with a smile! Thank you Copper Rivet
2025年6月30日
Copper Rivet Distillery からの回答
Thank you very much! We're so glad you enjoyed our service. We hope you enjoy the product as much!
Easy to order and arrived in good time.
2025年6月17日
Copper Rivet Distillery からの回答
Excellent news, thank you.
Great service and great product
Great service and great product. Just wish you still did the litre bottles
2025年6月17日
Copper Rivet Distillery からの回答
Thank you for your kind review! Please keep coming back!
Lovely unique gift
Really quick easy delivery. Bottle arrived next day. A perfect gift.
The actual bottle box was a little tired/damaged either due to transit or storage which was a shame as it slightly spoilt the presentation side of the gift. I called lovely staff today who sent out replacement carton straight away.
You cant get better than that !
Really pleased with the originality of item and style and service.
2025年6月18日
Copper Rivet Distillery からの回答
Thank you very much! We work really hard making a lovely whisky. So we want you to be as proud of it as us when you give it. Sadly, no matter how much care you take to protect the product in transit, it can get damaged. We're just glad you called and that there was time to recity the issue. Onto the important stuff - we hope you and or your gift recipient enjoy the whisky!
Copper Rivet Distillery からの回答
Thank you for buying them and thank you for your kind review. We hope your generous gift is well appreciated.
Really great communication from them re…
Really great communication from them re some gift vouchers I got for family. Made the process super simple and replied really fast to emails as well! Thank you
2025年4月9日
Copper Rivet Distillery からの回答
Thank you for your review. We want to work really hard to deliver an amazing service.
Copper Rivet Distillery からの回答
Thank you very much for your kind review.
Great birthday present
Was bought a whiskey tour for my birthday and it was a really enjoyable tour.
We learnt a lot about the distillery, it's history and the different types of spirit they brew at the Copper Rivet.
Our tour guide was very knowledgeable and the samples very welcome.
2025年3月28日
自発的なレビュー
Copper Rivet Distillery からの回答
Thank you very much for your kind review. The whisky tour is great present and great that it's the only whisky distillery tour south and east of London.
Don't bother if you are a small party.
Booked this on 18th December 2024 for a tour on 11th April 2025. This was quickly confirmed, but then we were bumped back from 1pm to 7.30 pm. They then informed us yesterday that this had been cancelled completely due to a "clash with a private hire booking".
Obviously they have had a late party booking which would mean more money for them, and rather than try to accommodate us, who had booked four months in advance, we were given the bum's rush.
So the message is if your are a small party, book somewhere else that actually cares about it's customers.
2025年3月21日
自発的なレビュー
Copper Rivet Distillery からの回答
We're really sorry we disappointed you and had to withdraw the date for the tour you'd booked. The mix up was genuine and the Wedding Booking which caused the clash had been in place, as you can imagine, for many months. Unfortuntately we had an oversight in our experience booking platform which didn't block these dates out, so the employee who dealt with your original move was unaware of the wedding. As soon as this came to light you were approached with sincere apologies and, of course, have recieved a full refund and an offer of a complimentary experience to compensate for your
Nevertheless, we recognise that this mix up and oversight caused you disappointment.
Copper Rivet Distillery からの回答
Thank you, we're so glad you like it!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。