Popped in to grab a bottle of whisky for Father’s Day and ended up staying for a drink in the sun by the river—a nice cold pint of Curious Brew IPA for me and something with a bit of fizz for the... もっと見る
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Very happy with this company , not used it before but will use again in future , service was quick and so was delivery , thank you
The girl that answered the phone was really helpful. She was new, but obtained the information I needed explaining the gift vouchers I required for the Restaurant were only available at present on the... もっと見る
企業が回答しました
Got a gift set of minatures for xmas and really liked the Masthouse Whisky from this small distillery so ordered a couple of big bottles for the collection, usually a Scotch drinker but this is a very... もっと見る
企業が回答しました
企業情報
当該企業による記述
Award winning, family run distiller of Dockyard Gin, Masthouse Whisky, Vela Vodka and Son of Gun. Copper Rivet Distillery is respectful of tradition but a powerful innovator, seeking new ways to make farm to glass spirits which are beaters - full of flavour and smooth in character. If it takes a little longer, or cost a little more to make a better spirit for consumers to enjoy, the family behind Copper Rivet Distillery will do it.
連絡先
Pumphouse Number 5, Leviathan Way, ME4 4LP, Chatam, 英国
- 01634 931122
- enquiries@copperrivetdistillery.com
- copperrivetdistillery.com
4.8
優良
141件のレビュー
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The website is easy to navigate
The website is easy to navigate, my package was delivered within the time frame, And the Vodka was great,
2024年11月8日
Copper Rivet Distillery からの回答
Thank you! Come back and try it again, we're about to launch with better one! The vodka will still be great too ....
Copper Rivet Distillery からの回答
Thank you! We try to serve our customers well. We looking forward to serving you again.
My son bought this for my 60th birthday…
My son bought this for my 60th birthday I really enjoyed it
2024年10月14日
Copper Rivet Distillery からの回答
Thank you! We work really hard to make lovely prodcuts. We're so happy you enjoyed it and a BIG thank you to your son!
Memories of the Dockyard past.
Have bought their products for myself and for gifts and have had very good reports back from the recipients. Also enjoyed it myself with memories as an ex RN man who Served in Chatham Dockyard.
2024年9月30日
Copper Rivet Distillery からの回答
Thank you very much! And thank you for your sevice! We hope to see you again soon.
Copper Rivet Distillery からの回答
Thank you! We hope to see you again soon.
Great gin
Product delivered really quickly, I ordered 2 bottles of dockyard gin thinking it was Chatham dockyard gin and it was the London gin that I mistakenly ordered but that’s my fault so will need to order again.
2024年9月16日
Copper Rivet Distillery からの回答
Thank you very much! Just so you know. We had a product change. The Chatham Dry style is now only avialable in the Navy Strength format. This was a market-driven, product change.
Bought voucher for friend's special…
Bought voucher for friend's special birthday. Promptly sent.
2024年8月9日
Copper Rivet Distillery からの回答
Thanks for you kind review. We're pleased your friend's gift arrived in good time! We hope to see you again soon.
The girl that answered the phone was…
The girl that answered the phone was really helpful. She was new, but obtained the information I needed explaining the gift vouchers I required for the Restaurant were only available at present on the Distillery website which they are merging at the moment. The vouchers were despatched by second class post and arrived just over a week later. All done as promised thank you. Andrew
2024年7月27日
Copper Rivet Distillery からの回答
Thank you for your kind review. We cannot wait to see you or your friends and family at the restaurant when the vouchers are redeemed.
Gift vouchers for teacher
I bought vouchers for a tour as a gift having experienced one there myself. The website was easy to use and it was simple to find the vouchers. I had to wait almost a week for them to arrive (2nd class post) which is the only thing I would ask to be improved
2024年7月10日
Copper Rivet Distillery からの回答
Thank you very much for your choosing our vouchers as a gift. We really appreciate you highlighting the delivery time and will look into changing it. We very much hope you'll come back and shop with us at your next gifiting opportunity! Thank you.
Bought a small bottle of Navy Strength…
Bought a small bottle of Navy Strength Gin on the website, collected from the distillery. All went very smoothly, just like a real retail transaction.
Haven’t tasted the Gin yet as it was for a birthday present but if it’s anything like the normal Gin then it’ll be fine.
2024年7月1日
Copper Rivet Distillery からの回答
Thanks for your kind review. I hope you get to taste our Navy Strength gin ... it's incredible - a concentration of our bottle strength gin flavours.
Copper Rivet Distillery からの回答
Thank you for you custom and for your review. We hope to see you again soon.
Copper Rivet Distillery からの回答
That's very kind. We do our best to all we can. Thank you for you custom, we hope to see you again soon.
The Gin tour and Gift delivery service
The Gin was brilliantly executed
The experience in the bar area was not at all good, see previous email sent.
the after customer service was really good dealing with first two complaints,
and they stepped up dealing with the third complaint on deliver service
2024年5月28日
Copper Rivet Distillery からの回答
Thank you very much for you review. Thanks also for your constructive feedback. We're delighted that your tour experience and that our customer service were great. But we're as disappointed as you that you had a mixed experience. We're looking into the causes of your complaints and making adjustments accordingly. Thank you again we hope to see you again soon.
Great service
Great service! Quick delivery from order to arrival at mine!
Lovely gin! Not tried before but it was so good!
2024年5月17日
Copper Rivet Distillery からの回答
Thanks for you kind review. We do our best to make trusted luxury spirits and great times. Thank you for your custom and your kind review.
Copper Rivet Distillery からの回答
Thank you very much for your kind review. We try to get it right for you. We hope to see you again soon.
It is very rare to get the best…
It is very rare to get the best customer service, but that is exactly what I received. The lovely woman I dealt with was friendly, helpful, exceptionally patient and just generally fab 😊❤️
2024年4月19日
Copper Rivet Distillery からの回答
Thank you for your very kind review. We are really proud of what we do and love spending time with customers, sharing it. We very much hope to see you again soon.
Copper Rivet Distillery からの回答
Thank you for taking the time to provide this feedback. It's really important for us to know when our couriers are providing the service we want for our customers. We hope to see you again soon.
Dockyard Gin
Bought their Dockyard Gin, as a gift.
Excellent transaction, from order to delivery.
Would recommend, will have to try and get one for myself next time.
Many Thank.
2024年4月2日
Copper Rivet Distillery からの回答
Thank you so much for your very kind feedback. It's always great to hear when things go to plan. We very much hope your gift is well recieved and can't wait to serve you agiain.
Very helpful customer service
Staff were very helpful when I phoned with a query and dealt with it quickly and effectively
2024年3月19日
Copper Rivet Distillery からの回答
Thank you for your kind review. We're very glad you were happy with our customer service and very much appreciate your custom. We hope to see you (or hear from you!) again soon.
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