Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... もっと見る
企業が回答しました
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Top class. I ordered a PSA 10 (Zard art) base set pack recently for £1250 and was a little concerned using a new store for the first time... But they had good reviews and the price was £300 chea... もっと見る
Great site and have nothing but good things to say about the guys who run it and the store. Great price on the cards I purchased and very swift delivery.
So impressed with this website! I’d been looking for the OG Pokemon stickers online, and was so happy to see them on the site, especially at such a good price! I purchased a few other goodies... もっと見る
企業情報
当該企業による記述
Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.
連絡先
4.7
優良
461件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
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Perfectly Sent
This is my second order from Cosmic Collectables and both instances have been outstanding, the first time was blister packs and they were packaged really well, and this time I ordered around 20 individual cards to help out with my collection, and these were packaged beautifully, individually sleeved, then clamped and finally bubble wrapped in a thin box, I won’t go anywhere else for individual cards now, it shows that Shai and Amanda love what they do and are the best at it!
2023年5月1日
Cosmic Collectables からの回答
Hello Stephen,
Wow what incredible feedback. We really appreciate your positive words and are glad you have enjoyed your experience with us so far!
Keep it Cosmic,
Shai and Amanda
Cosmic Collectables からの回答
Thank you!
Flawless.
A smaller TCG online store who, based on my first order with them, have a standard of product handling higher than most I've experienced with bigger retailers.
I bought a S&V Booster Box and ETB bundle (out of a selection of competetively priced bundles). Usually such products arrive with tears in the wrap and broken perforations, but both were delivered from this store with flawless shrink wrap and the perforations intact on the Booster Box, perfect for anyone wanting a pristine sealed collection. Thanks, CosmicCollectibles!
2023年4月22日
自発的なレビュー
Cosmic Collectables からの回答
Hello Lacey,
Wow - this is such amazing feedback from you! We are really pleased that you had a great experience. As hobbyists ourselves, we will always try to send out the best condition items we have! Thank you!
Keep it Cosmic,
Shai and Amanda
Great service at great prices
Have used Cosmic for a few orders now and have found their prices some of the best around and their service great. They have a great selection. Preorders have all come on release day and normal orders have all come in a few days. Can't recommend more.
2023年4月7日
自発的なレビュー
Cosmic Collectables からの回答
Hello Neal,
We are so happy that you have had a positive customer experience so far. We will keep doing all we can to deliver a top service!
Thank you!
Keep it Cosmic,
Shai and Amanda
Oustanding!
Pre-order and got it on time (really fast delivery) for my sons birthday! Amazing service, pricing, and product is not open or tampered with which is a big concern when buying online. What else can one say... Thanks!
2023年3月28日
Cosmic Collectables からの回答
Hello Antonio,
Yay - we are thrilled to hear your items arrived on time for your son's birthday, we hope he pulled some brilliant cards!
Keep it Cosmic,
Shai and Amanda
Great service with no problems
Preorder for Pokemon TCG was delivered without problems and ahead of the stated schedule. Price was competitive, would use again.
2023年3月28日
Cosmic Collectables からの回答
Hello Michael,
Thank you so much - we are really pleased your customer journey was smooth with us
Keep it Cosmic,
Shai and Amanda
Great information and well packaged
Great information and well packaged. I would definitely use again.
2023年3月28日
Cosmic Collectables からの回答
Hello Aidan,
Thank you so much! We are so pleased you were happy with your purchase
Keep it Cosmic,
Shai and Amanda
Fantastic company that always deliver 5…
Fantastic company that always deliver 5 star service and products with 5 star values. Love being a customer.
2023年3月27日
Cosmic Collectables からの回答
Hello Aminur,
Wow, we are so happy with this feedback! We hope to continue this great customer experience for you in the future too!
Keep it Cosmic,
Shai and Amanda
Cosmic Collectables からの回答
Hello,
Thank you so much for your kind feedback!
Keep it Cosmic,
Shai and Amanda
Fantastic service from a great company
Fantastic service from a great company. Always try and use them when I can just wish that I could get a one piece booster box - just not fast enough at my age!
2023年3月22日
Cosmic Collectables からの回答
Hello Tom,
Thank you so much for your feedback here! If you ever need anything do always email us at shai@cosmiccollectables.co.uk
We will always see if there is anything we can do. But we understand One Piece is very in demand!
Keep it Cosmic,
Shai and Amanda
Good product and quickly delivered
2023年3月22日
Cosmic Collectables からの回答
Thank you Xiao!
Keep it Cosmic,
Shai and Amanda
Good company
Good company! Would order more of in the future, reasonable prices too and easy to contact if you have any problems
2023年3月6日
Cosmic Collectables からの回答
Hello Josh,
Thank you so much for leaving your review with us. We will keep doing all we can to keep it up!
Keep it Cosmic,
Shai and Amanda
This is my go to place for all my tcgs
This is my go to place for all my tcgs, would highly recommend, great friendly customer service and good prices!
2023年3月20日
自発的なレビュー
Cosmic Collectables からの回答
Hello Kaid,
Thank you so much for your positive feedback, we really appreciate it!
Keep it Cosmic,
Shai and Amanda
Very great service
2023年3月13日
Cosmic Collectables からの回答
Hello Anthony,
Thank you so much!
Keep it Cosmic,
Shai and Amanda
Another issue with overselling
Another issue with overselling. You are a small shop, you are being bullish in your market research and attempting to justify it via emails. Your cancellation email and attempt to actually justify the quantity you’re “short on” was rubbish and not realistic. Refund was at least given but shocker, my trust was misplaced for pre-ordering from you, as everything else has now sold out!
2023年2月21日
自発的なレビュー
Cosmic Collectables からの回答
Hello Mike,
Thank you for leaving us feedback, and I apologise again for the issues faced with the phyrexia all will be one compleat bundles.
This is a problem all stores in the UK will be facing because WOTC supplied such a tiny amount to the UK, so our suppliers were forced to favour WPN stores by WOTC.
The moment we were notified we would receive 1 out of the 150 we ordered with 4 different suppliers, we contacted customers to apologise and immediately issued a refund.
We try to be as careful as possible with pre orders which is why we only sold 25 of these, and the only reason we sell pre orders is to make sure collectors can get their orders in early before the items surge in price, and either stores gouge their prices, or resellers and bots buy out the stock to resell at inflated prices, like we are seeing now.
We never expected numbers to be as bad as 1 per store, these are numbers we have never faced with any product release, and I cannot apologise enough.
Please note that if there is a restock we will contact customers, and offer the product at the same price they pre ordered originally.
Kind regards
Shai Edginton
great service and quick delivery…
Always great service and quick delivery my go to place for pokemon cards and accessories
2023年2月13日
Great fast shipping
Great fast shipping, great item, carefully packaged, amazing communication always answers any questions quickly, has the personal touch always use for my purchases of cards.
2023年1月26日
Cosmic Collectables からの回答
Hello Oliver,
We are so glad you are happy with your experience from us! We hope to continue this for you and really appreciate your kind feedback!
Thank you!
Keep it Cosmic,
Shai and Amanda
Oversold on Yugioh product and did not…
Oversold on Yugioh product and did not deliver on time. By the time it was canceled cost additional money to buy it from elsewhere.
Communication was good but the right response would have been to purchase the product from else where or fulfil with the current allocation
2023年2月8日
自発的なレビュー
Cosmic Collectables からの回答
Hello Ruhban,
Thank you for leaving feedback with us. Unfortunately, the release of photon hypernova was an odd one which resulted in us receiving several invoices over several days. For this reason, we reached out to your after we received the first invoice, unaware that suppliers would then contact us with further invoices. We are sorry we were not able to supply the order for the release day in this instance when we first contacted you. We have, however, sent you an email regarding your order. If you cannot find what you want from somewhere else, we are now able to fulfill this for you.
Kind Regards,
Shai and Amanda
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