This hotel is nowhere near as advertised. We had booked for 2 nights but left after one. The only reason for 2 stars not one is that the staff were all lovely. This is a golf club, with some ro... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I had dealings with Sophia and Paula who were both very diligent. My booking required a little liaising over a few days because of specific requirements. So I'm now looking forward to a lovely few day... もっと見る
The support by the telephone staff was very helpful, and constructive. So I have no issue there. However, I had need to make phone contact as the time valid Voucher was not being accepted by the onli... もっと見る
The location, you can go for a run into countryside without driving or walk into a town. The menu and good foods and dining service. The size, layout and linen of the bedroom The other spaces... もっと見る
企業情報
当該企業による記述
Countryhotelbreaks.com is proud to represent many of the finest country hotels in Britain. We offer short hotel breaks and special offers to hotels all over the British Isles.
連絡先
Lee Mill Road, HX7 7AB, Hebden Bridge, 英国
- 0333 2125 532
- jon@countryhotelbreaks.com
- countryhotelbreaks.com
3.7
まあまあ
233件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Simple and efficient.
2023年11月13日
自発的なレビュー
It was really easy to book and lovely I…
It was really easy to book and lovely I was able to get a gift booking confirmation for my Son and his wife’s special anniversary.
2023年10月14日
自発的なレビュー
Very disappointing service
You only see the difference between a good and bad organization when you call in. We have had a very bad experience with Country Hotel Breaks. We made a booking through this organization for 4 nights in Lewtrenchard Manor, which is a beautiful hotel with an excellent service. For good reasons we were unable to use the last 2 nights of our reservation. We have communicated this by email 48 hours before the start of these 2 nights. This was no problem for the hotel and would not charge the costs. Counrty Hotel Breaks was in no way prepared to help find a solution and charged everything for the full 4 nights. Our advice, Country Hotel Breaks is a great site to orientate yourself, but definitely do not make a booking through them, but directly with the hotel.
2023年9月19日
自発的なレビュー
Country Hotel Breaks からの回答
We are very disappointed to receive a 1 star review, which is not deserved at all. You have also posted this review to other review platforms.
The cancellation policy is clearly advised at the time of making a booking and before you make any payment, you even have to tick a box to confirm you are happy to proceed under the cancellation terms, otherwise you are unable to go any further with completing the booking. Your booking confirmation also states the cancellation policy which is sent to you straight after a booking is completed.
You emailed us late on the day of arrival stating that you wanted to cancel the last 2 nights of your stay due to having a lunch reservation. We advised that within 48 hours of arrival, as per the cancellation terms you agreed to, the booking is non refundable. Within 48 hours of arrival, means within 48 hours of your arrival date and when we were emailed you were at the hotel.
We have been operating for 20 years and we are glad to say we have many very happy, returning customers.
Booked wrong break in error
Booked wrong break in error. Phoned immediately and very pleasant efficient lady rectified my mistake. Brilliant service. Thank you.
2023年8月31日
自発的なレビュー
Sorted!
Online information all we needed to select hotel, room types and dates. Booking terms straightforward, and payment processed swiftly.
2023年9月1日
自発的なレビュー
Very good website and service
Very good website, with easy instructions. Quick responses and excellent follow-up. One of our favorite getaway booking sites.
2023年8月22日
自発的なレビュー
Booking was very easy and confirmation…
Booking was very easy and confirmation email received within seconds 😄
2023年8月13日
自発的なレビュー
Easy to use website
Easy to use website, great choices, offers and prices. Descriptions of properties quite comprehensive
2023年7月22日
自発的なレビュー
Booking was easy, but no twin beds
Booking was easy, all the information about location, photos and prices were there to pick.
Availability was easily visible.
There is only one thing, I have missed. None of the stays offer twin beds, which is my and my partners preferred way of sleeping.
2023年7月1日
自発的なレビュー
Very accessible and easy to use website
2023年6月26日
自発的なレビュー
Guyers House Hotel Corsham
The sample menu advertised on line was nothing like we received. The menu offered was burger, fish cakes, curry, cold meat or cheese.
Hotels reply: Our menu online is a sample menu for guests to peruse, but availability of menu options depends on seasonality, availability and sometimes staffing levels.
Complaint was dealt with by Countryhotelsbreaks but still advertising it.
2023年6月5日
自発的なレビュー
I found a great value bundle at a hotel
I found a great bundle at a hotel, better than the direct booking option. The booking process was easy.
2023年5月20日
自発的なレビュー
Booking Process
Booking process was very easy to follow with quick e-mail confirmation.
2023年5月7日
自発的なレビュー
Good first experience
This was our first experience of using this company and we were very impressed with the website. The site was easy to use and we found a really good break on the date we wanted to go. Very satisfied so far.
2023年4月29日
自発的なレビュー
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