CPS Homes レビュヌ 

1,305
•
TrustScore 5段階評䟡の4.5

4.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Adam, the letting agent was incredibly helpful securing our house and event sprinted back to the letting agency to make sure that our group would be signed on the property before anyone else got to it... もっず芋る

5぀星のうち5の評䟡

I have recently transferred my properties to CPS and can say with hand on heart that they are the most professional company who I have dealt with, They are sincere, honest and very much hands on wi... もっず芋る

5぀星のうち4の評䟡

Gemma was a very approachable and helpful member of staff, she met our needs immediately and made sure that we were comfortable and happy with the houses that we were viewing. overall, all the staff w... もっず芋る

5぀星のうち5の評䟡

Amber was a delight. So kind and helpful. Made the experience easy and fun. As first years we are new to the house searching process and it was no stress working with amber, actually a fun experience.... もっず芋る

䌁業情報

  1. 䞍動産業者

圓該䌁業による蚘述

Cardiff-based letting and estate agency. Experts in buying, selling, renting and property management. We're Cardiff's biggest student housing provider.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

1305件のレビュヌ

5぀星
4぀星
3぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(1,305)

過去12か月のレビュヌ数: 94ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great experience

Great experience so far as me and a friend are looking to move into a new property. From the viewing with Jessica Jones, to the discussion of considerations involved in renting a new property with Erin Gwilt, the team have been great, helpful and friendly. Thank you!

2025幎5月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Nathan is a pro!

Nathan was really helpful when we were searching for a house back in 2022. We didn't manage to find anything at the time as the market was crazy, but we've recently asked him to take a look at the house we ended up buying for advice on how to best renovate to sell. Nathan went above and beyond to offer really great advice and produce a report of comparable sold properties in the area. We're very grateful and hope to sell with him when the time comes. Thanks Nathan!!

2025幎4月24日
自発的なレビュヌ
5぀星のうち5の評䟡

5 Stars

Incredibly fast and easy process when securing our home through CPS. The staff are friendly and helpful especially Nikki Hamer who helped us throughout the signing process.

2025幎4月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Think twice

Lovely, friendly staff on the face of it. However, having had my property advertised for rent with them for 5/6 weeks, only 3 viewings had been carried out. Communication and feedback was lacking throughout and when I proactively sought feedback, I was consistently told that the market was quiet and that things would pick up in the summer. They had already advised to drop the price twice, which I did reluctantly, to a price lower than the house had been rented for previously. After 5/6 weeks, there was till no sign of the property being let and therefore, I moved it to another Cardiff based letting agent who secured and carried out 5 viewings within 48 hours of the property being advertised, 3 of which wanted to proceed. For clarity, the rental/affordability criteria for both agencies was comparable. Consequently, I think that tells its own story.

2025幎4月10日
自発的なレビュヌ
CPS Homes ロゎ

CPS Homes からの回答

Hi DP,

Thank you for taking the time to share your feedback. We’re really pleased to hear you found our team lovely and friendly – we work hard to create a welcoming and professional experience for everyone we work with.

That’s why we’re genuinely sorry to hear you felt let down by the communication and level of feedback during the marketing of your property. We’ve taken your comments on board and will be reviewing the situation to see what we can learn and where we can do better.

In terms of the advice we gave around pricing and the pace of the market, we completely understand how frustrating it can feel when things don’t move as quickly as hoped. Our recommendations are never made lightly – we let properties to over 6,000 contract-holders every year, so they’re based on what we’re actually seeing on the ground across Cardiff and beyond. That said, we appreciate that every property and landlord experience is unique, and we’ll reflect on how we could have better tailored our communication in your case.

Thanks again for your feedback – we’re always looking to improve, and wish you every success with your new tenancy.

Kind regards,

The CPS Homes Team.

5぀星のうち1の評䟡

Frustrating experience

We signed a tenancy with CPS, within a month the landlord allowed construction workers access to our garden, erecting scaffolding in our garden and blocking in our windown from opening. And the best part is they didnt even bother telling us about it.

2024幎12月20日
自発的なレビュヌ
CPS Homes ロゎ

CPS Homes からの回答

Hi Jamie,

We’re sorry to hear about your experience. We’ve checked our records and don’t seem to have any tenancy under your name, so we’re unable to look into this specific case without further details. We've contacted you via Trustpilot's private messaging platform in order to establish the information we need to investigate.

As the managing agent, we always aim to keep tenants informed of any planned works. However, in some cases, landlords may arrange things privately and without consultation with us, meaning we are not always made aware in advance. Ultimately, they're the owner. That doesn't make it right, but it explains why we may not have been aware, and in turn you not aware either.

We look forward to hearing from you.

All the best,

The CPS Homes Team.

5぀星のうち5の評䟡

CPS are definitely the best in the game

I have been renting in Cardiff since 2023 and have used two other agents, but I was never satisfied with them because they paid little attention to the issues. I started renting with CPS in September 2024, and I can confidently say they are the best agents I have dealt with.

Jordan Perry has made my life so much easier! He has been with me since the viewing and has been incredibly helpful and patient. My flat needed new paint and carpets, and Jordan was in constant communication with me, the landlord, and the contractors. He got both jobs done for me without any hassle, and the best part was that I didn’t have to do anything!

I would highly recommend CPS to anyone who wants a stress-free renting experience in Cardiff.

2025幎3月5日
自発的なレビュヌ
5぀星のうち5の評䟡

Great service as usual from CPS

Great service as usual from CPS. I have been a tenant at this property for 5 years, and have had excellent experience dealing with CPS. In particular; Nikki Hamer and Rhys Owen, who I have had regular contact with over the years, and they are always happy to help and are great to deal with. Many thanks!

2025幎2月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Great staff

I never knew getting a place was so daunting until I moved to Wales. Marta Popis-Maciag Made it such a smooth journey and I’m so glad our place is sorted. Hoping to enjoy my stay there with my friend.

2025幎2月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Friendly and helpful

Contact to the company was really good and the phone was always answered when I called. My viewing was really lovely and Florence was so warm and friendly when showing me around telling me about the area and addressing my questions and requirements.

2025幎2月6日
自発的なレビュヌ

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