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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I can play a stable server with the Lost Colony map which has been the one I have been most interested in for awhile now! 🙂

5つ星のうち5の評価

The server is working well and i have always had great help from customer support when needed

5つ星のうち2の評価

Had a few decent experiences years ago, but now completely unresponsive to multiple GDPR requests to erase my account. (request pending for nearly two months, past the legal period!) EDIT: Finally... もっと見る

5つ星のうち5の評価

Great server hosting platform. The servers run well (despite putting them through some pretty intensive experiences) and the customer service is honestly amazing, especially for a hosting platform as... もっと見る

企業が回答しました

企業情報

  1. ゲーミング サービス プロバイダー

当該企業による記述

CreeperHost offers top-notch VPS game server hosting with full root access, unlimited customization, and no player slot limits. Our friendly team is dedicated to providing exceptional support. Perfect for gamers of all ages, whether you're a casual player or a dedicated server admin.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

190件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Nothing works, horrible and misleading website.

The server did not work at all for a week yet I am being charged for the time? The website is extremely misleading on renewal dates, as they confirm your payment 10 days before the renewal date listed on the website. The website didn't work at all and did not recognize that I had bought a service. It took customer support a full 2 days to find the elusive solution of resetting my subscription (NOT THE RENEWAL DATE THOUGH). The initial responder didn't understand what was going on, so they referred me to a senior member and that person took almost 2 days to respond. Extremely upsetting. It does not end there though, as most of the locations you can choose to host the server are full and have a waitlist, and the website tells you wrong and outdated wait times. This wouldn't be a deal breaker if these wait times were not put on your monthly subscription. I ended up having the server for maybe 2 weeks before they charged my for my second month. Avoid at all costs.

2019年2月23日
自発的なレビュー
5つ星のうち2の評価

Absolute crap customer service

Absolute crap customer service. Was asking for an upgrade to my server a couple of day before another invoice had to be paid, as there was a promo going on. Was refused the upgrade under promo rules and told that if i wanted to promo so much, i could order a second server from them. If this is what they call customer service, they have a lot to learn. Also, they are far from the cheapest service around for MC server

2019年2月20日
自発的なレビュー
5つ星のうち5の評価

Professional and easy to use

While I could probably host a minecraft server on my own, I didn't want to go through the hassle and probably have nowhere near the required upload speed, so decided to try Creeperhost. I was hosting a heavily modded minecraft FTB version called Continuum. The connection was perfectly stable to my friends in 3 different time zones in the U.S. When one of the mods crashed the server (which happened multiple times), the customer support was very helpful in getting it back up. When I was billed for a higher tier server that I didn't need and switched off of, the following month I was billed for the lower tier server I switched to MINUS the difference between the lower tier and the higher tier.

The tools provided are good, and work well for their intended purpose. Would gladly use them again if another modpack comes out I'd like to host.

2018年9月27日
自発的なレビュー
5つ星のうち1の評価

They enable identity thieves

Unacceptable behavior from this company. Someone created an account using my name and email address. I have been receiving emails of failed payments. I contacted Creeper Host and they have not agreed to delete the account connected to my email. Unacceptable ! They are enabling identity thieves.

2018年5月3日
自発的なレビュー
5つ星のうち1の評価

Never Worked. Took My Money.l

Purchased a PE Minecraft server for my 7 year old through CreeperHoax. After going back and forth with tech support for several days they still could not get the server working. I updated the .phar file, tried MP and Gensys , fresh installs, etc. Tech lady finally admitted she did not know MCPE very well. I cancelled the service and was refused a refund.
The very next hosting service I purchased worked right from the start. Enjoy the 5 pounds Creephoax, hope it was worth my review.

2017年8月30日
自発的なレビュー
5つ星のうち1の評価

Just horrible

I bought a GMOD server, what do I get: Absoluty nothing, only MC servers. I don't want them, I want what I bought. Really... I just don't understand why..

2016年7月10日
自発的なレビュー
CreeperHost ロゴ

CreeperHost からの回答

Hello,

I am sorry to hear that you were experiencing issues.

We pride ourselves in our support and we respond to support requests with an average time of 20 minutes.

May I ask if you had any issues in trying to contact our support?

Thank you.

5つ星のうち2の評価

Lacking in server connection

In the control panel it lacks connection to server every time you want to access a new page in the CP it took 5 minutes maybe even more..

2016年4月2日
自発的なレビュー
CreeperHost ロゴ

CreeperHost からの回答

Hello Magnus,

I am sorry to hear that you were receiving these issues.

We have an average response time of 20 minutes on our support system, may I ask if you had any issues trying to contact our support?

Thank you!

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