CreeperHost レビュー 190

Their uptime is great. They also have some amazing deals if you can get their servers at the right time. I think i got like 85% off for 3 months such a great deal. They also have an amazing staff that works there that will help any problem that you have. Thanks, Gaz, Aaron, and Draylynn for your help.

Excellent experience, server worked like a dream the entire time, was so easy even I could do it and when I decided to cancel my subscription - because my friends stopped playing and paying/playing an entire server by myself seemed a little overkill - they told me about a cheaper plan, which I declined, after which they just proceeded to cancel my subscription as requested i.e. no endless calls and sales techniques. All in all a great service.

I love the service, if you have any technical issues and you need support, just go to the support channel and ask, they respond in under 5 minutes! When I made my server, I could nothing about hosts, I started with a bad host and then my dad found this. We tried it and at least I loved it. My friends werent that active so it was almost just me and some other guys, when I needed help setting up the server, I got help from Jake E. And he helped me basically with everything in under 5 minutes, and today I needed some more technical support and about 40 seconds after I wrote in support channel Travis N. responded and helped me with everything I needed help with.

Basically all I said in a shorter version:
I love this host, if you ever want to make a minecraft server modded or just without mods, use this host. I have not checked if they have any other games they host a server for, but defiently check them out.

Incredible as of right now it is 5:00 AM and Draylynn T. Is literally setting up my server for me and just being a all around amazing person! Extremely awesome customer service! This is the best hosting service out there!!

I had spent days trying to self host a small server from my pc for my partner and I to play minecraft without LAN. Creeperhost have been a breeze. Download moadpacks directly on their panel and have separate instances for each modpack to play, all easy set up for you. Add mods to your files easily. After some major jar file errors, clientside, I had non stop support all day resolving it when it really wasnt their issue to solve. Eventually after it resolving we got to using our massive kitchen sink modpack. Not an ounce of lag or latency. Regular regular backups popping up on the chat box. Easy to share server details for invites. And only on a mid tier 'spider' pack so less than £20 per month. Worth every penny for a smooth, easy as pie and great service.

Absolute dream and to Jake and Aaron, best customer support out there. Friendly, concise and helpful with some of the best patience to an absolute server noob like myself. N.B. I'm actually disabled so having folks explain things calmly and simply is a dream and I cant express how grateful I am for it, when not many companies do that extra effort.

Thanks so much for a super smooth process and will not go with anyone else going forward.

CreeperHost is by far the best service I've seen anywhere. Support is always answered in 1-10 minutes, they always know what to do and never leave you in the dark!

I think its just bad practice to delete a server 3 days after the due date, horrible company.

Very good server hosting with excellent customer service, replies within 10 minutes every time.
I would definitely recommend them.

Had a load of trouble setting up an Agrarian Skies 2 Minecraft Server and Draylynn T. was a lifesaver. The server seems to work really well. Don't know what I would have done without this excellent customer service

Tried hosting an Ark Survival Evolved Server. Didn't work at all. Not a good service in my opinion. Went through 2 tickets and 2 support chats and nothing helped. The name "Creeper Host" only relates to minecraft and should stick to minecraft servers.

Honestly CreeperHost itself is pretty solid, However Gareth W. from tech support deserves 5 stars. Been using this service for a year or two now but this guy made all the difference in this service for me today. Thanks Gareth, you are honestly the best.

Honestly the best Customer Support I've ever had.

They reply in no longer than 20mins (usually 5mins) and are patient even if you think you need help with something obvious, they'll help.

I accidentally bought a service and read the specifications wrong, and they refunded me even though they aren't really supposed to but they did it for "good faith"

A great provider with great support makes a great host, and that's what CreeperHost is!

Note: Whilst I work for CH, these are my experiences with my CH service over the years.

I've had 3 service's over a number of years (2 VPS, 1 DEDI) - Mostly for Minecraft servers, though, I also use the NGINX web service for sharing images and random files.
I've maybe had to deal with support once when my service was unavailable for a short time (due to a network fault), support have always been quick to address tickets.

The panel is modular and easy to use, each game may be broken down into instances (multiple installations), each instance has its own set of menu's for control/configuration etc. Meaning you could run multiple Minecraft servers (or games) at the same time (and I do) over different ports if you have the memory/disk for it.
Every now and then, they'll push a big update and improve the panel more.

Biggest advantages of this host is the complete access to the service, both on minecraft and root user levels - Essentially, you could use this for anything that is compatible with the operating system, not just game hosting.
You can sFTP in to access your file system, SSH... You can even edit the system (but if you break it, it might result in a complete service reset).
This gives me the ability to alter configs and files that may not be to my expectations, or otherwise bugged (for example, if a mod pack developer releases a broken update) and to customise my installations however I see fit... Such as adding Chisel and Bits: Extra Bit Manipulation to a mod pack that doesn't have it... More mod packs need this, in my opinion.

In my time using CreeperHost hosting an Unturned server I have had a few technical issues working with the server, but at least my problems always seem to be fixed when contacting customer support. At the moment of writing the review, I have yet to be mistreated when speaking with customer support as they have been kind, understanding and helpful.

I am a twitch.tv broadcaster and was looking for a company to host a minecraft server. I searched through the internet and came across Creeperhost. Not only did they have minecraft servers, they had a whole host of other gaming servers available for installation at the click of a button. Even though they are located in the UK, they have servers around the globe so you can pick a server close to you! The website has gone through some redesigns over the years however its now beautiful and snappy and makes all server related management quick and easy.
As a customer of creeperhost for over 5 years, i can attest to the customer service of these guys. Any issues (which usually ended up being my fault) were resolved quickly and professionally and in a short span of time.
I highly recommend CreeperHost.
Keep up the good work team!

These guys are horrible. I asked them to charge me when my bill is actually do. They responded with no. Its in the terms of Service. Then they said if I didn't pay on the 19th that my server would be shut down and deleted 3 days later. The problem is the bill isn't due until the 25th. So they threatened to shut down my server and delete it by the 22nd. Cancelled service as soon as I read this.

STAY FAR AWAY!!!

I had been looking for a quote for a service, and allegedly had clicked 'order'. They send you predatory emails saying OVERDUE with scary language. I messaged support to correct the issue and they essentially called me mentally handicapped and recommended I get an adult. Considering they're target market is mainly children, this is a chilling and disturbing response aimed at predatorily extracting money from people.

Do not get services from this company!

Absolutely despicable customer support, tried to cancel my server and they refused to end my service unless I paid them for another month. When I refused they threatened to continue billing me and have a debt collector come after me. Use literally any server host other than these guys, they are nothing but a bunch of thugs.

Would Never Deal With again.

I've been an on again-off again customer with them for about a year or so, whenever a group of friends want to play games.

Service seemed a bit pricy, but it seemed worth it due to the reliability and ease of the hosting....until you try to cancel, that is.

I sent in a cancellation request on the 14th, which just so happened to be around the same time I was changing hosts, leading to a mixup on my ticket reply. I thought nothing of it until a few days ago when I double checked to make sure it was still set to cancel (as this company has a lovely clause where they can take money from you as early as 7 days before renewal) I replied to the ticket and Informed them of the mix-up and that I wanted to cancel.

Fast forward to today when I receive a notification at work they just took $40-something from me. I open a ticket immediately and get informed the equivalent of "Tough S%@!"

Terrible customer support. After not using the server for 2 months and still paying for it i decided to cancel. They would not let me cancel without paying for another month. This sight is a scam all it is is a money grab with poor server performance.