Cricut レビュー 927

Du côté de la machine en elle-même, aucun problème. Elle permet de faire de jolies choses.
Tout se complique quand on considère ;
- les consommables qui coutent une fortune
- les typographies qui sont également payantes
- le principe de dessin qui incite
- le logiciel qui rame dès qu'il y a trop d'éléments sur la zone de création pour inciter à faire une création en plusieurs fois et inciter à nouveau à utiliser plus de consommables.
Bref, cette machine fonctionne bien mais le principe général de faire tout pour vous faire payer est absolument SCANDALEUX, je pense même à la limite de la légalité.

I have the explore 3 and have used it semi regularly for stickers since 2023 if it worked most of the time id love it but every time I sit down to use it I get one good print than something goes wrong. EVERY. SINGLE. TIME. I have never sat down and had a good time using this. I have never done a single project without wanting to tear my hair out by the end of it. I bought it just for making stickers for my art business and I've considered just buying them again not because its too much work but because I spend more time troubleshooting instead of making

Was soll man hierzu nur sagen… Ich habe das zweite Mal den Kundenservice schon in Anspruch genommen, wobei ich sagen muss, dass ich nach der ersten Meldung (da kamen Kartensets zerknickt an) überhaupt gar keine Reaktion erhalten habe und dieses Mal den Chat genutzt habe. Manchmal ist das ja so, dass man Artikel erst nach Monaten nutzt und nicht direkt nach der Bestellung. Dieses wurde mir heute zum Verhängnis. Neue Vinylfolie ausgepackt die mein Gerät, auch mit neuem Messer und verschiedenen Druckoptionen, super schlecht geschnitten hat. Beim entraten ist das Material grundsätzlich gerissen. Der Support hat mir einen Gutschein empfohlen, wobei ich sagen muss, dass ich das Abonnement nun enden lassen werde, und mittlerweile auch über Amazon viel besseres Material genutzt habe. Schlechtestes Material ever! Würde sagen, dass andere Hersteller ganz bestimmt besseres anbieten. Service setzen sechs, Material setzen sechs! Ich schreibe das nicht nur, weil ich jetzt gerade eine frische neue Erfahrung gemacht habe, die nicht wirklich positiv war, sondern weil im Allgemeinen auch die Materialien, die ich mit meinem ersten Cricut Joy geschnitten habe, auch immer schlechter in der Verarbeitung waren als das Material von anderem Herstellern.
Ich muss aber auch sagen, dass die Rezessionen mich hier nicht wundern, spiegelt das ganze Bild von der Firma wieder.

logiciel qui pousse à la consommation pas accessible du tout une honte de dire qu'ils promeuvent l'esprit fablab alors que c'est que de la consommation inutile. On ce fait proposer 20 fois des achats avant de trouver comment importer ces propres images a fuir

J'ai acheté récemment la Cricut Maker 3 et c'est une ENORME déception :
- Le logiciel est rempli de bug que ce soit la version ordinateur (fonctionnalités de gestion de projets comme suppression d'un projet introuvables...) ou la version iPad (ne permettant de découper qu'avec la lame standard et des matériaux standards).
- Une découpe sur 2 voire sur 3 s'arrête en plein milieu car elle est en erreur (des erreurs différentes à chaque fois) et la gestion d'erreurs n'est pas du tout guidé (pas de document rassemblant les codes erreurs par ex avec des solutions pour chacune d'elles)
- La précision laisse à désirer, la lame part à 0,6 pouce du bord du tapis et ce n'est pas précis du tout (ça peut varier) ce qui fait que si la découpe s'interrompt pour une erreur (cf. au dessus) et qu'on la relance, elle ne se relance PAS AU MEME ENDROIT on finit donc avec un matériau marqué par plusieurs découpes
- Tout ce qui est outils, équipements, vinyles compatibles avec la Cricut est HORS DE PRIX

Je vous déconseille VRAIMENT VRAIMENT ce produit et tous ceux de la marque cricut (vu les défaillances du logiciel & le prix de tous les produits associés). Il y a des plotters de découpe de marques équivalentes qui sont BIEN meilleurs !!!

Au vu des avis très négatifs, je vais essayer d’être la plus objective possible.
Si vous achetez une machine Cricut, sachez que vous vous embarquez dans une aventure où vous serez livré à vous-même : pas de vraie aide, aucun mode d’emploi et un logiciel compliqué à prendre en main.
Ma seule source d’aide a été les groupes de passionnés, heureusement très actifs. Cricut, c’est une marque qui vend des machines, point.
Une fois que vous l’avez, débrouillez-vous. Le logiciel (Design Space) subit des mises à jour incessantes, les machines fonctionnent quand elles en ont envie et il faut en plus payer un abonnement pour avoir accès à la bibliothèque de fichiers.
Donc si vous ne savez pas créer vous-même, il faudra repasser à la caisse.
Les matériaux sont également très chers : feuilles plastiques, kraft, vinyles, tapis, lames… tout est payant et tout s’use vite !!!
Et aucune indication claire en magasin. Je passe souvent 15 minutes dans le rayon Cricut à Cultura à me demander si telle matière est compatible ou non.
Résultat : on dépense facilement 50 € pour un projet raté, parce que la machine s’est déconnectée, a mal découpé ou parce qu’on n’avait pas le bon tapis ou la bonne lame.
C’est dommage, parce que ces machines ont un énorme potentiel.
Mais sans mode d’emploi, sans assistance, sans transparence sur les matériaux et avec un logiciel bancal, Cricut décourage plus qu’elle n’inspire.
En résumé : réfléchissez bien avant d’acheter.
Regardez des tutos YouTube, informez-vous et sachez que Cricut ne vous aidera jamais.

worst machine ever, give me a hard time so many times, don't buy it

#UPDATE# A lovely lady called me and refunded all my overpayments and also gave me 3 months free subscription 😁 Cricut have fraudulently been taking double payments from my bank. I have been paying my subscription since October last year from Google play and only noticed yesterday cricut also had started taking the same payment from December overcharging me £75! Called them and they said they don't do refunds even though they fraudulently took it.Told me to take it up with Google play but it's not them in the wrong, it's cricut!Been waiting on a manager calling me back for over an hour but it looks like I'm out £75 and when I try to cancel my subscription it just keeps saying unknown server error since yesterday

We have owned our Maker for a few years perhaps even longer, but it's not used often. Maybe a few dozen times. This last week we called Cricut because the mat was not pulling through properly, it would pull to one side. We called CS, the agent reviewed the machine via a Zoom call and told us the rubber pieces had melted and were worn. Her only answer for the fix was to buy a new or refurbished machine and offered a $50 discount. Really, you don't offer a repair, just toss your $400 machine after less than 50 uses? I looked the machine over and noticed that one of rubber pieces on the roller had shifted out of its groove. It took a bit of effort to move it back into place, but after doing so, the machine worked fine again. Well, once all the connectivity issues were resolved. I agree with many of the comments regarding poor customer service - find a third party or do online research and remedy the issue on your own. Cricut will provide little if any help.

Ho comprato cricut joy avendo in teoria a disposizione gratuitamente la versione base del programma che serve obbligatoriamente per usarla. Ebbene mi ritrovo ad aver pagato 100 euro all'anno per la versione avanzata. Non mi è stato chiesto alcun consenso, nessuna email. Li ho contattati e cercano di scaricare la responsabilità su google, ma chi intasca i soldi degli abbonamenti a Design Space? Non certo google. Non mi hanno offerto nessuna soluzione. Io questa la chiamo truffa. Ma andrò a fondo alla questione. Pensateci bene prima di acquistare prodotti cricut.

Ordered a Cricut but mistakenly had ordered wrong machine. Call customer service and explained to them that I had mistakenly ordered the wrong machine and would like to return it and pay the difference for the correct machine. They had me send in pictures of the unopened boxes so they could verify. Because it was outside of their 15 day return policy, they claimed that they could not help. Poor customer service

Design space is probably the worst application I have ever used. The app itself is extremely glitchy. If you attempt to watch a how to video, as soon as you hover over it, it disappears. Then when you find that perfect project to make, there are ZERO instructions on how to make the project. This is a huge rip off. You are better off reaching out to someone who has used the Cricut and can help. There are also some helpful youtube videos. Had I known this was going to be such a horrible experience, I would not have signed up for Design Space. I did reach out to their customer service and received an AI response with links to the how to videos...yes the ones that disappear when you hover over them. So, they will take your money but then you are on your own.
Please tell anyone who is considering signing up for this ridiculous service to save their money.

Société totalement trompeuse avec des personnes au service client qui racontent toutes des mensonges et vous laissent raccrocher avant eux pour que vous n'ayez pas le questionnaire de satisfaction en fin d'appel... J'attends un remboursement depuis 3 semaines, une dizaine d'appels, de mails, etc... rien à faire, alors que je suis dans mon droit. Ne pas acheter sur ce site (j'aurais dû consulter les avis avant !!)

I purchased a Air 2 machine direct from the Cricut website for a holiday gift. It was delayed during shipment and would not arrive in time for gift giving so I had to purchase a different one locally. I had been in communication with Cricut regarding this at the time (at the end of 2022). The machine finally arrived several weeks late, in early Jan 2023. The box sat unopened in my studio and I never returned it to Cricut because I would have needed to pay shipping. I finally pulled it out of my studio and sold it on FB Marketplace, I opened the shipping box to make sure it was the correct item but left the Cricut box unopened. When the buyer tried to use it, it showed as deactivated. I called Cricut today and just got off of an extremely frustrating call. I do not seem to have the order number for this original order, but I did provide the serial number and the case number that they created when the unit was delayed. They can see that the machine was deactivated by them but no reason why, they cannot locate any info related to the case number, they cannot reactivate it (for "safety reasons"), and they will not address the issue at all. I get that it's been a long while since I purchased this machine but it's super frustrating that there isn't anything on the website or box etc which says that you have to start using it right away or register it. This issue was caused by them--there isn't anything wrong with the unit mechanically--yet they won't do anything to amend the situation. Beyond frustrating--I spent $250 on nothing. Do not purchase from this company.

Um den cricut zurück zu geben braucht man starke Nerven und Geduld.
Telefonisch erreicht man niemand und auf die Email wird nicht so richtig beantwortet. Mein cricut funktioniert nicht und es ist unmöglich jemanden zu erreichen. Also Finger weg. Nie wieder bestelle ich bei den cricut.de was. Seit zwei Wochen bekomme ich keine richtige Antwort was mir helfen kann.

Service clientèle inexistant. Ils n'ont pas pris en compte ma demande d'annulation de l'abonnement du logiciel, pdt plusieurs mois je les ai appelé pour cela et ils ont continué à me prélever. Ils se fichent complètement des clients. Impression de parler à des robots. Communication avec eux épuisante ils se fichent de vous et font exprès de pas comprendre. Lamentable

Ordered some pens in th sale and they have arrived faulty, some dried out and some not seeming to have a lot of ink in them. Cricut have said because I opened them I can't get a refund!

UPDATE~ This was the response from Cricut:

Cricut
We're truly sorry to hear about your experience and understand how frustrating it must have been to feel let down by our Member Care team. That’s not the experience we want for any of our members.

We want to make this right. Please reach out to our Member Care team, and we’ll make sure your concern is handled with the care and urgency it deserves. We know your experience wasn’t up to standard, but we’re committed to earning back your trust with the support you should expect from us.

This doesn't help because I did contact CS several times and NOT person would help me. I was a bit frustrated, especially when the last person I spoke with regarding the issue was the initial person I spoke with when I couldn't buy the product in the first place. He acted like he didn't know what I was talking about.

I wanted to buy the Venture everything bundle along with Cricut access but their website wasn't allowing me to purchase it. I called into inquire about it and we figured out that it was due to the access subscription. So, I purchased it separately then was told to buy the bundle for the machine/stand and the bundle for the machine/stand &everything was the SAME PRICE so we (CS & Myself) inadvertently purchased the wrong bundle. Now, instead of getting some product I have to buy it separately which is another 200 dollars. Way to go Cricut!

I've been a Cricut member for nearly three years.

I started experiencing issues with Design space over two and a half months ago. I never hated a company more.

I've placed over 12 calls to Cricut, wasted weeks troubleshooting design space with Cricut. They blamed the issue on my internet provider and on my computer.

I had my internet company out. They verified there wasn't an issue. I called Microsoft. They informed me that there was a compatibility issue with Cricut. On 10/02/25, I called Cricut and spoke with an agent and explained the issue. He helped me fix the issue but refused to refund me for the last two months subscription to Cricut, that I wasn't able to utilize, and Cricut wasn't able to troubleshoot. They don't even have a next level support, or software team.

I'm pulling out my Cameo Silhouette and learning how to use the software, like all of my colleagues. Cricut sucks!! Period. And the customer service is outsourced to foreigners that you can barely understand, and some are rude.

They keep changing their interface in design space and I don't have time to keep learning it over and over again. It's like they are just making things up to change.