Crui.se レビュヌ 

290
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TrustScore 5段階評䟡の5

5.0

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5぀星のうち5の評䟡

We have just booked our third cruise for next year 2027 with Crui.se. Rachel has been our contact for all bookings and has made the process for all very easy. Unfortunately, this year's cruise was... もっず芋る

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5぀星のうち5の評䟡

This is the second time we have used Crui.se for a booking with Riviera. They were very helpful in coordinating our booking with a friend who is going with us. Initially we were dealing with Carly... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This company is great to book your holiday through all three ladies Rachel,Carley & Becca are so professional yet remaining friendly & engaging to whatever your queries or questions maybe. My husband... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

What an amazing pleasure it was to book our Rhine River Cruise for 2027. Rebecca was the travel consultant, immediately on speaking to her I felt she was a friend,she was utterly brilliant, found us e... もっず芋る

䌁業が回答したした

䌁業情報

  1. クルヌズ旅行代理店
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  3. クルヌズ代理店

圓該䌁業による蚘述

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


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5.0

優良

TrustScore 5段階評䟡の5

290件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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5.0

すべおのレビュヌ

(290)

過去12か月のレビュヌ数: 106ä»¶

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5぀星のうち5の評䟡

The best cruise we have been on

The best cruise we have been on. Excellent catering, several interesting local wines, good excursions, entrance to several 'not usually open to public' visits, knowledgeable guides, friendly staff.

2025幎9月8日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Hey Peter. We do love a 5 star review here at Crui.se but unfortunately we can't take the credit for your 'best cruise'. We're a cruise travel agent, not an operator. Maybe you meant to leave a review on a cruise lines profile? All the best.

5぀星のうち5の評䟡

Good telephone response

Good telephone response. Answered questions clearly. Good company

2026幎4月2日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your review, Penelope. You've plenty of time before your Riviera Cruise next year so we hope you get a few holidays in between then and now. The Glacier Express Extension is a great choice. We'll be in touch. Thanks.

5぀星のうち5の評䟡

Customer service at its best.

From the very start the staff were so very knowledgeable and competent
and they answered all of my questions in a cheery and professional manner. We discussed all of the relevant issues for the trip and the booking was confirmed by email within the following 45 minutes. Nothing was too much trouble and my passport details were checked too. When one is served by a truly well-informed person it inspires confidence and satisfaction.

2026幎4月1日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thank you for your brilliant review, Robert. We're delighted to hear that our staff come across as knowledgeable and friendly. The Saone awaits in June and we're sure AmaWaterways will give you the VIP treatment. Have a great Easter weekend. All the best.

5぀星のうち5の評䟡

We have used this company before and as


We have used this company before and as four elderly travellers we have found that they have listened to our various needs with great patience and made every effort to make sure that our travel arrangements are suitable for each of us. They put no pressure on us to make us feel rushed into making decisions. Couldn’t be more helpful.

2026幎3月31日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your lovely review and for booking your cruise with us again, Lillian. We're super grateful that you put your trust in us. Roll on July! You've booked a brilliant itinerary with Travelmarvel and you get to see so many capitals over two weeks. We can't wait to see the pictures afterwards. Happy Easter.

5぀星のうち5の評䟡

Rebecca was helpful and knowledgeable

Rebecca was helpful and knowledgeable. I had to pay in full given short time frame and not being sure of my credit limits, she helpfully suggested splitting the payment between two cards. Job done. I now await docs she mentioned but I have forgotten.

2026幎3月10日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

It sure was a rush to get you all confirmed yesterday, Simon, but we're glad we could secure your April cruise with AmaWaterways. A great deal on a beautiful itinerary. Not long now until you set sail. We'll be in touch with all the details beforehand. Have a great rest of the week.

5぀星のうち5の評䟡

90th birthday dream cruise

The experience with Carley was very easy, helpful, friendly and professional. I told her what I was looking for and she came back to me quickly with a couple of options. The option for this year (2026) was a great deal which I wouldn’t have been able to source without her help. I am now taking my Dad on the cruise of his dreams in his 90th year. Thanks Carley 🙏

2026幎3月2日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks so much for your booking and kind review, Shirley. We're delighted that Carley was able to help you book your Danube cruise in August with AmaWaterways. It'll be one to definitely remember and we're sure you'll have the trip of a lifetime. Big hi to your dad from us. All the best.

5぀星のうち5の評䟡

Responsive and Helpful

We started a conversation in January with Rebecca and she really helped us with up to date information which influenced our final decision to sail with Viking yesterday. Thank you

2026幎2月28日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thank you for your review, Jane. We know it's a while away but you must be super excited for your Panama Canal Cruise. It's definitely on the bucket list. We're here in the meantime if you need anything. Thanks a million.

5぀星のうち5の評䟡

A big thank you to Rachel

A big thank you to Rachel, Rebecca and Carley for their help in finding a great cruise for us.

2026幎2月27日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thank you, Katheryne. Roll on July and your trip on the Danube with Riviera Travel. Have a great weekend.

5぀星のうち5の評䟡

Lovely and Friendly Service

Thank you so much for helping me sort and book my river cruise. Can’t thank Carley enough for answering all my many questions, Carley was brilliant throughout the process. Will definitely look to use Cui.se again and recommend.

2026幎2月12日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for booking your cruise with us, Julie. The Romantic Danube feels very apt this time of year! We can't wait until July when you set sail with AmaWaterways. Carley is of course available if you have any follow up questions. All the best.

5぀星のうち5の評䟡

Douro Valley River Cruise

I cannot recommend Crui.se highly enough and in particular Rachel one of their travel specialists. She was so professional and knowledgeable about the river cruise we’d chosen and helped us to decide on the operator to travel with. She researched all our options and came back to us as she’d promised with a superb itinerary that completely fulfilled our remit. She gave us excellent guidance on decks and type of rooms to pick and better still all at a very good price. I feel like she took a lot of pressure from us “‘to get it right’ and cannot thank her or recommend her highly enough. As a result we definitely won’t hesitate to use them again. Thank you Rachel.

2026幎2月11日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your booking and lovely review, Sue. Great choice on the Lisbon extension by the way. The Douro will be lovely in June and we're sure you'll have a brilliant time with Riviera Travel. The Riviera Rose is one of their new ships and the reviews have been excellent so far. If you need anything please let us know but we'll be in touch with more details closer to your departure date. Have a great weekend.

5぀星のうち5の評䟡

Rebecca of Crui.se.com

Rebecca of Crui.se.com was more than helpful. She scoured the available options and responded to each of my questions and requirements. In the end she came up with a cruise that I was not previously aware of but which suited all my
needs - the flights, the dates, the route, the cabin and the price. Well done all round!

2026幎2月6日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Good stuff, Bill. We're glad that Rebecca could source what you were looking for and a really good price for a very popular solo cruise too. We're excited to hear how you get on with AmaWaterways on the Rhine in July. Please let us know in the meantime if we can do anything else for you. Have a good week.

5぀星のうち5の評䟡

Very friendly and professional help


Very friendly and professional help from Rachel. She was happy to answer all our questions fully and without rushing it.

2026幎1月30日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your review, Brian. We try not to be pushy and are very happy that Rachel could help you get your Danube River Cruise booked with TUI for October. Have a brilliant weekend.

5぀星のうち5の評䟡

Rachel really made the booking as easy


Rachel really made the booking as easy as possible with her friendly manner . It’s not easy booking when you have 3 seniors going away . One of them my Mother of 92 years old .. taking her 1st river cruise . What I really appreciated from Rachel was her support and emails that arrived on time and phone calls . A realiable and honest experience and I can only highly recommend this company .

2026幎1月25日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your lovely review, Jennifer. Booking a river cruise isn't easy at the best of times to be honest and I'm glad Rachel was so helpful. We can't wait to hear about your mother trailblazing around the Danube in July. We know you'll have a wonderful time with AmaWaterways. If you need anything in the run up or have any special requests please let Rachel know and we'll do our best to sort. All the best.

5぀星のうち5の評䟡

First class experience

Never thought booking a cruise(when you have never done it before) could be so easy. Thanks to the amazing Rebecca. So knowledgeable, so helpful to firsttime novices.I am so reassured now about this wonderful trip she has found for us. She knew exactly what we wanted and on top of that found a top of the range deal to suit our budget. So grateful, thanks for all your hard work.

2026幎1月24日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Firstly, thank you so much for making your booking with us, Barbara. Secondly, for your wonderful review. Wow, you got a great deal on the Romantic Danube, hats off to Rebecca there. You're going to love cruising with AmaWaterways, they'll take great care of you and Kathleen. If you need anything please let us know but Rebecca will be in touch shortly. Have a great (not too rainy!) rest of the week

5぀星のうち5の評䟡

Excellent service

I came across Crui.se by accident when following a link to a river cruise that I was interested in. I was a bit sceptical about it being genuine at first. I left my details and later on that day received a call from Carley. The cruise I was interested in didn't fly direct from Scotland but Carley said that she could look to see who did. She asked what my budget was, when I wanted to go & what kind of accommodation I wanted. She said that she would look to see what was available and email me some quotes. Very shortly after I received said quotes to browse. By the time I'd dithered about emailing some further questions to Carley the date I was thinking of had gone. Carley then looked & found different dates for the same cruise. It was actually cheaper & had more cabin choice. I went ahead and booked & saved myself £260 compared to booking directly with the cruise company. This will be our first river cruise & if it goes as smoothly as the booking process it will be great. Carley was friendly, informative and there was no hard sell. Would definitely use again if booking another cruise.

2026幎1月22日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

What have we done to deserve a customer like you, Sybil? Wonderful review and great to hear about the full journey you've been on with Carley. You've picked a stunning itinerary for your first river cruise. You'll get to see Budapest, Bratislava and Vienna. It's like the ultimate multi-city break. We can't wait for July to see how you get on and in the meantime please let us know if you need anything. All the best.

5぀星のうち5の評䟡

Lovely people to deal with,very helpful


Lovely people to deal with,very helpful in booking our River Cruise,answered all our questions,very professional.

2026幎1月21日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your booking and your review, Dorothy. We can't wait to wave you off in July on your Danube adventure. We just need to get through January which is taking forever and then your cruise is just around the corner. Have a great day ahead.

5぀星のうち5の評䟡

Excellent Service - Highly Recommended

This is our first time booking a river cruise and we couldn't have found a more proffessional, knowledgable and friendly company. Rebecca has excellent knowledge of the river cruise companies and itineries and helped us with our selection & confidence to book our 2026 Christmas Cruise. Thank you to everyone at CRUI.SE we are very glad we found you & looking forward to our river cruise :)

2026幎1月15日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your great review, Mr. Pinchbeck. We know that you'll love Christmas on the Danube this year with Riviera Travel. I know it seems a while away but it won't be long coming around (we won't break out the Christmas songs just yet, though). In the meantime Rebecca is here to answer any questions you may have. Thanks a million.

5぀星のうち4の評䟡

A really helpful member of staff that


A really helpful member of staff that answered all my questions & made the booking process for a very special anniversary cruise a breeze.

2026幎1月14日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your kind review, Wendy. We hope you have a wonderful time on the Imperial Danube with VIVA next June. If you have any questions in the meantime please let us know.

5぀星のうち5の評䟡

New Client

I have recently booked a cruise with your company. Could you please pass on my thanks to Carley, a member of your team. She is very helpful, knowledgeable and professional. She is a credit to your organisation. Thank you Carley.

Kind regards.

Tom Brady

2026幎1月6日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your review, Mr Brady. May's just around the corner (although the first 14 days of Jan has felt like 2 lifetimes). The Douro will be lovely that time of year, warm enough to sit out with a glass of wine in hand. I've passed your kind feedback onto Carley who'll be in touch closer to your departure date with more info. All the best.

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