Crui.se レビュヌ 

290
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TrustScore 5段階評䟡の5

5.0

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5぀星のうち5の評䟡

We have just booked our third cruise for next year 2027 with Crui.se. Rachel has been our contact for all bookings and has made the process for all very easy. Unfortunately, this year's cruise was... もっず芋る

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5぀星のうち5の評䟡

This is the second time we have used Crui.se for a booking with Riviera. They were very helpful in coordinating our booking with a friend who is going with us. Initially we were dealing with Carly... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This company is great to book your holiday through all three ladies Rachel,Carley & Becca are so professional yet remaining friendly & engaging to whatever your queries or questions maybe. My husband... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

What an amazing pleasure it was to book our Rhine River Cruise for 2027. Rebecca was the travel consultant, immediately on speaking to her I felt she was a friend,she was utterly brilliant, found us e... もっず芋る

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䌁業情報

  1. クルヌズ旅行代理店
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Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


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5.0

優良

TrustScore 5段階評䟡の5

290件のレビュヌ

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5.0

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5぀星のうち5の評䟡

Rachel was clear

Rachel was clear, kind and helpful

2026幎5月29日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your review, Joyce. We can't wait til September to send you on your way to the Rhine with Riviera Travel. You'll have an absolute ball. In the meantime please let Rachel know if you need anything. All the best.

5぀星のうち5の評䟡

Excellent customer service.

Following the reply to our online query we chose to call and spoke to Rachel who was brilliant. She gave fantastic advice throughout, from fight times to make sure we boarded at a good time, to the choice of deck and cabin location. This will be our first river cruise and her experience helped us make a really informed decision. There was no pressure at all and we know we got the best possible price. Thank you Rachel 😊

2026幎5月25日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks so much for your kind review, Sandra. You picked a cracker for your first river cruise. The Blue Danube with Riviera Travel is one of, if not the best seller we have. You got a great deal too by the looks of it. Rachel is always on hand if you have any questions in the lead up and we're excited to hear how you get on. Hope the weather is as good near you as it is here. All the best.

5぀星のうち5の評䟡

Well, that was above expectation

Well, that was made easier than most dealings with corporate bodies nowadays when no one wants to actually talk to you. From initial interest, to signing off my booking, took less than 90 minutes and I have everything I need. TUI do river cruises well. Not sure if I want the world to know in case they book everything before I get a chance, but, here goes. They could be called Easicruise really, it’s that simple and a cruise seems to give everything I need. Just need to book some excursions now
 but for now, give them a try if you have never been on a cruise. No need to pay twice as much for a great experience 
 Phil (Midlands UK)

2026幎5月20日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Wow thanks for your review, Phil. You may hold the record for quickest booking ever. From initial contact to booking was lightning fast, a man who knows what he wants and no messing about. We're here to be your personal cruise consultancy but please do let the world know...these kids have gotta eat! We'll be in touch before November and we hope you have a great Summer. All the best.

5぀星のうち5の評䟡

Our 2nd Riviera cruise!

We had been with Riviera before on the Douro river cruise. It was fabulous.
Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a few!) - she responded to immediately which made the planning and booking much easier for us.
Thanks Carley.

2026幎5月14日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks a million, Gillian. Lovely to hear you're coming back to Riviera after the Douro, that's a fabulous one to have done. Carley's great with the questions, ask away is her motto, so you were in the right hands. The Blue Danube on the Geoffrey Chaucer is a beauty, you've a treat ahead in September. We'll be in touch in the run up. All the best!

5぀星のうち5の評䟡

Totally stress free!

Totally stress free!
Whole process very straightforward with lots of information and advice given.
I booked our cruise within 24 hours of our first contact

2026幎5月20日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks a million, Anthony. Great to hear it was all so straightforward, that's exactly how it should be, and Rachel's brilliant at giving you everything you need without the faff. European Jewels on the River Duchess is a cracker, you've a lot to look forward to. Plenty of time yet til September but we'll be in touch in the run up. All the best!

5぀星のうち5の評䟡

Looking forward to upcoming river


Looking forward to upcoming river cruise from Amsterdam to Budapest . We felt very confident in proceeding with the booking after speaking to Rachel who was extremely knowledgeable about the vessel and the destinations that will be visited.

2026幎5月22日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks a million for the kind words, Alan. Rachel really knows her stuff so you're in safe hands. Amsterdam to Budapest is a brilliant route, you'll get the best of everything along the way, and the Polaris is a lovely ship to do it on. Not long to go now til the 8th. We'll be in touch in the run up. Enjoy!

5぀星のうち5の評䟡

Personal sevice at its best.

Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed).
Gave me a good choice of cabin from those left.
Also got me a cracking deal price-wise.

2026幎5月18日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your kind review, Terry. Ah sure what else would Rachel be doing on a Sunday morning haha. That's a great deal she got you with AmaWaterways, some crazy deals out there at the moment. We'll be in touch in the run up to November. Enjoy the upcoming long weekend. All the best.

5぀星のうち5の評䟡

Booking was so easy

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent travelled with Riviera since covid but prior to that had holidayed several times with them and always found them polite, efficient & offering excellent holidays. I have 2 booked in the next 6 months. I have no hesitiation in recommending them.

2026幎5月11日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks Valerie — love that it was sorted from the car in minutes, that's exactly how it should feel. Rebecca will be chuffed to read this. Lovely to have you back with Riviera too; Springtime in the Netherlands on Oscar Wilde is a beautiful week, and the tulips in late April are something else. Anything you need between now and then, just shout — and enjoy the other one too.

5぀星のうち5の評䟡

Nothing was much too trouble

Nothing was much too trouble, every query was answered in good time and in a helpful way.

2026幎5月11日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks Simon — really kind of you. Rebecca will be pleased to hear it; that "nothing's too much trouble" approach is exactly what we ask of the team. Rivers & Castles with AmaWaterways is a beautiful itinerary, and August's a lovely time to do it. Anything you need between now and then, we're here.

5぀星のうち5の評䟡

very good service

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as well.

2026幎5月15日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks Roger — glad we could get back to you quickly and find a good alternative when the first option filled up. Rebecca's brilliant at that side of things, and she'll be pleased to read this. European Gems with Travelmarvel is a cracking 14 nights — you've got a lot to look forward to in July. Anything you need before you go, just shout.

5぀星のうち5の評䟡

Excellent service from Cruise Travel Agency

After linking with your REP/ Carley, she took a lot of time and effort to explain our Riviera Cruise in response to the many questions we had. This required a lot of information for her to obtain and feed back to us, which made us happy to book the holiday. So a big thanks to Carley from us. From this, it is hoped we are in good hands to experience a great holiday cruise. Lynda King

2026幎4月27日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks Lynda — really appreciate you taking the time. Carley will be delighted to read this; she does take pride in getting every question answered properly, however many there are. The Blue Danube on the MS Riviera Radiance is a brilliant choice, and you and Martyn are in for a treat in July. Anything else you need before the 24th, you know where we are.

5぀星のうち5の評䟡

We have used Crui.se before

We have used Crui.se before, and as before, Rachel dealt with our enquiry quickly, efficiently and friendly , such that we were able to book the cruise we wanted very quickly and easily

2026幎5月8日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks so much, Peter — lovely to have you back with us, and great to hear Rachel looked after you again. She'll be chuffed to read this. Wishing you a fantastic cruise in July, and we're here whenever you need us in the run-up.

5぀星のうち5の評䟡

Excellent value for money

Excellent value for money. I found this company very easy to deal with and they were very helpful with our booking.

2026幎5月7日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks Dawn — really kind of you to say. We're so glad the booking process was smooth, and chuffed to have you with us for Magnificent Europe in July. Budapest to Amsterdam is a wonderful way to see the heart of Europe, and the weather should be properly on your side.

Anything you need between now and embarkation, just shout. Have a wonderful cruise.

5぀星のうち5の評䟡

Our contact person was Rebecca and she


Our contact person was Rebecca and she was exemplary in her manner, level of helpfulness and patience with providing answers to our many questions. We needed to link our booking to one already made by our friends and to check the suitability of the different excursions on offer. Both objectives were convincingly achieved and Rebecca made the whole booking process a really positive experience.

2026幎4月30日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your review, Nicholas. We're happy that Rebecca was able to help you link up with your friends. We hope you have an amazing time on your Rhone cruise in September. We're here if you have any further questions but will be in touch sooner to your departure date. Have a great Bank Holiday Monday.

5぀星のうち5の評䟡

Excellent booking experience

Excellent booking experience, very helpful. All went very smoothly

2026幎4月28日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks, Helen. A very clever choice booking the Magnificent Europe at that price. 14 nights and tonnes of beautiful Capitals. Hopefully the weather should be good that time of year as well. Thanks a million.

5぀星のうち5の評䟡

Never used this company before,but just


Never used this company before,but just booked a River cruise for Next year for my big birthday with my sister and can't fault the service and information given on booking,so far so good, Very helpful and friendly staff, looking forward to going now, can't wait

2026幎4月28日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your review, Julie. 21 again we assume? We're excited to wave you off on your Blue Danube cruise with Riviera Travel next year for your big birthday. You'll both have an amazing time we're sure. In the meantime if you have any questions or special requests we're always here. All the best.

5぀星のうち5の評䟡

First time using this service and very


First time using this service and very impressed. Friendly, professional service. Went the extra mile to see if we could get the same cruise at a cheaper rate. Saved over £500 by going a week later.

2026幎4月29日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Great news, Neil. We're glad we could get you a good deal on your Rhine cruise with Riviera Travel. The Rhine Cruise to Switzerland is one of our best sellers and we're sure you'll have a great time. Have a great Bank Holiday weekend ahead. All the best.

5぀星のうち5の評䟡

The best got even better with Crui.se

Having had two previous cruises with Uniworld, we thought that it would be difficult to improve on those fantastic trips. However, following a recommendation we booked our third Uniworld cruise, The Nile and Splendours of Egypt through Crui.se and the experience was even better! Crui.se not only provided almost instant responses to our enquiries, they also got us a great price and even an upgrade to a Grand Suite. Based on this experience, we have already booked our next trip through Crui.se who are now our go to agency. Thank you ladies.

2026幎4月18日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your review, Dave. Sounds like you had a wonderful time on your Uniworld cruise. Roll on December and your Ganges cruise. We can't wait to hear about how you get on. P.S Rachel has done this one so be sure to pester her with your questions. Have a great weekend ahead.

5぀星のうち5の評䟡

Our Danube river cruise

We recently booked our first ever river cruise through Rebecca. In our first enquiry she was able to offer us a small discount as well as additional cruise information. On the second call with Rebecca we completed the booking using the cabin information she had given us. She was helpful and thoughtful.

2026幎4月22日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Hi Bill,

Thanks a million for taking the time to share this - I’ll make sure Rebecca sees it. She’s brilliant at making that first river cruise feel simple, so glad she looked after you.

The Blue Danube in September is a cracking choice, won’t be long coming round at all. We’ll be in touch a bit closer to the time with everything you need.

All the best.

5぀星のうち5の評䟡

We booked a cruise and we booked again with Crui.se

We had a cruise booked in October 2025, which we were forced to cancel. We just re-booked the same cruise for April, 2027. Crui.se are an amazing agency. I worked with Rachel and Rebecca, two of the most experienced agents and two of the best! They fought for the most competitve all-inclusive fares, they communicate promptly, making the whole experience, a pleasure from beginning to end.

2026幎4月14日
自発的なレビュヌ
Crui.se ロゎ

Crui.se からの回答

Thanks for your great review, Steve. We're happy we were able to help with your April 2027 cruise with Riviera Travel. The Blue Danube is our most popular itinerary and customers usually love it. Rachel and Rebecca are on hand to answer any further questions you may have, In the meantime have a great rest of the week. All the best

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