Crui.se レビュー 

We have just booked our third cruise for next year 2027 with Crui.se. Rachel has been our contact for all bookings and has made the process for all very easy. Unfortunately, this year's cruise was cancelled due to low water levels, customer service throughout was outstanding full refund super-fast very impressive. We will be booking for next year and would strongly recommend Crui.se to you.

This is the first time we have used Crui.se and very impressed with the way the booking was handled by Rachel. We knew what river cruise we wanted to do for which Rachel provided a very competitive price and provided some good knowledge in advising of which cabin would be the best option.

Really helpful and speedy despite me keep changing the goalposts!

This is the second time we have used Crui.se for a booking with Riviera.
They were very helpful in coordinating our booking with a friend who is going with us. Initially we were dealing with Carly but after we had had to go and check some details, we returned and then dealt with Rachel who picked up very smoothly where we had left off.
They provided a very professional service this time and last, and were more efficient and more competitive than other agents.

This is the first time that I have booked a river cruise.
Rebecca was a pleasure to deal with, she answered all questions knowledgeably and I was give plenty of time to consider the options available and she kindly put the cabin I was interested in on hold to ensure that it would be available if I decided to proceed.
The whole booking process has been very smooth and efficient, I am looking forward to receiving the same standard on the trip.

Excellent service. After the quote I was given time with out any pressure to consider if it was the right holiday for me. When deciding it was, the agent explained the process of confirming the booking and I am now looking forward to my holiday.
I felt my dealings with the agent were professional and gave me confidence to book on line.

This company is great to book your holiday through all three ladies Rachel,Carley & Becca are so professional yet remaining friendly & engaging to whatever your queries or questions maybe.
My husband & I have booked three river cruises with Ama through Cruis.se & have never been disappointed, the ladies guide you through the booking process & rooms available, great service

Requested a quote by e mail, which I received very quickly with 2 options, phoned Rebecca to book , she was very helpful, friendly and efficient. All sorted in a very short time. Would definitely recommend this company when looking for a cruise.

What an amazing pleasure it was to book our Rhine River Cruise for 2027. Rebecca was the travel consultant, immediately on speaking to her I felt she was a friend,she was utterly brilliant, found us exactly what we wanted and travel when we wanted to. I was so thrilled with her knowledge and her patience. The price exceeded our expectations, she sorted flights from our local airport and saved us money. I will most definitely go back for future holidays.Crui.se is on my top holiday list. Customer service is exceptional. Thank you all day long.

Having for many years used a large cruise company for numerous bookings, I came across this company, so refreshing to be able to pick up the phone and speak to the same ladies that helped me Rachel and Rebecca.
Will definitely book with them in the future.

Carley was very quick to respond to my original enquiry and very helpful subsequently regarding my choice of airports.

We booked our first River cruise for my husband's special birthday and received exceptional service from Rebecca and Rachel. Unfortunately, due to the low water levels, our itinerary changed substantially which was not acceptable. Rachel secured our full refund from Riviera in super quick time. We would not hesitate to recommend Crui.se as a booking agent. We were never under pressure and had instant replies to any communications. At all times we felt that their customers come first.

I have used Cru.se to book a number of river cruises. The reservations and subsequent paperwork are impeccable. I am a single traveller and the team have always found cabins for me saving me much time.

Always someone available to talk to. Nothing is too much trouble, queries are followed up immediately. The staff are very friendly and always willing to help, everything was stress free.
When we arrived home this summer from our river cruise on the Danube, which had had numerous problems due to the river levels, your team negotiated with Riveria Travel for us with a very satisfactory outcome. As I said above completely stress free. Many thanks to your team.

We’ve booked 3 cruises through this company now and have always been pleased with their service. It’s great to be able to talk to a representative or to email quickly. The team always gets us a great deal with discount and/or extras and is prompt with sending the relevant documentation. My go/to company for any cruise, highly recommended.

Rebecca was so helpful and provided excellent customer service. She provided different options to help our budget and family needs. She made booking experience seamless and allowed us to make the decision to fit our family. Highly recommend!!!

I have just booked 2 couples on a river cruise for next year with Riviera Travel, as a new client.
We were a bit of a nuisance, as we asked for possible alternate dates and departure airports ! However, all my contacts with the company via email, phone and their site were promptly and accurately dealt with. Staff were friendly and informed and agreed to hold cabins while I tried to contact our absent friends.
The final wrinkle was when paying our deposit and failing with the first 2 cards! This was resolved quite quickly, but it must have been a trifle annoying late on a Friday afternoon.
If the trip is as well managed as the booking, we are guaranteed a great experience.

Both Rachel, and Rebecca were extremely helpful. This is my first cruise so I had lots of questions. They patiently answered them all, and found me the perfect cruise.

We booked a River Danube Cruise with Rachel this year which unfortunately was altered due to low water levels so we did not go ahead with it. Rachel (and other members of the team) were super helpful, managed a refund and through endless tries due to date availability, managed to get a cruise next year so we have rebooked. Would recommend this broker