Curam レビュー 598

Curam からの回答

2025年10月10日

Hi Ian,

Thank you so much for your kind words! We're especially glad to hear that you were able to find a great carer for your daughter on such short notice. It’s fantastic to know that the platform made it easy for you to organise care, communicate, and handle everything in one place. Thank you taking the time to share your experience!

Kind regards,

Frank - Marketing Assistant

Curam からの回答

2025年10月7日

Dear Jane,

Thank you so much for your wonderful review. We’re truly delighted to hear how much of a positive difference Kasia has made in your life. It’s great to hear that her companionship, care, and dedication have brought comfort and support during this stage of your life.

At Curam, we take great pride in connecting clients with exceptional carers, and your kind words are a testament to Kasia’s commitment and the values we strive to uphold.

We’re grateful for your trust and look forward to continuing to support you in the years ahead.

Best wishes,
Eve, Marketing Manager

Curam からの回答

2025年10月1日

Dear Super Baggy,

Thank you for sharing your experience with Curam. We're so pleased to hear that you found a carer who was the right match for you and that the flexibility of arranging care to suit your needs has been helpful. It's great to know the process of finding and choosing your carer worked smoothly.

We appreciate your feedback on the payment approvals too. Curam uses this system to give clients an extra layer of security and control over their payments, but we understand it may feel different compared to other suppliers. You're right that every invoice requires approval, and this is intended to make sure you only pay for the care you have agreed to receive.

Best wishes,

Sofia - Assistant Manager

Curam からの回答

2025年10月1日

Dear Emma Stephenson,

Thank you for sharing such kind feedback. We’re so glad to hear that Angeline made a difference in your mum’s recovery, and that her professionalism and kindness helped build a warm bond of trust and friendship.

It’s also great to know you found the Curam platform easy to use when arranging care, and we really appreciate your recommendation.

Best wishes,

Sofia - Assistant Manager

Curam からの回答

2025年10月1日

Dear Stephen Binstead,

Thank you for your thoughtful feedback. We’re so pleased to hear that Herjit provided professional and reassuring care for your wife, making an important overnight stay away from home comfortable. It’s wonderful to know that this experience has given you the confidence to look forward to more trips in the future.

We also greatly appreciate your kind words about Curam carers more generally. We are proud to support such dedicated professionals, and it’s heartening to hear how much their commitment means to families like yours.

Best wishes,

Sofia - Assistant Manager

Curam からの回答

2025年10月1日

Dear GS,

Thank you for sharing your lovely feedback. We’re so glad your mum has found a carer who’s a great match, giving you peace of mind and her the kind support she deserves. It also means a lot to hear your appreciation for the way Curam values and safeguards both clients and carers.

Best wishes,

Sofia - Assistant Manager

Curam からの回答

2025年9月11日 に更新

Hi Tommygirl,

Thank you for your kind words and 5 star review. We’re delighted you were able to find a wonderful Care Professional for your mum through Curam, and that the website made the process simple and clear.

Thanks again for sharing your experience.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年9月2日

Dear Linda,

Thank you for your wonderful feedback. We are delighted to hear that Curam made the process of finding a live-in carer for your father easier and less stressful.

It’s great to know that you found our website easy to use and that any issues you encountered were promptly resolved. We are especially pleased to hear that the live-in carer you found has been a great match and someone you would use again.

Your kind words mean a lot to us and motivate us to continue providing the best support possible during what can be a challenging time.

Many thanks again for sharing your experience.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年9月2日

Dear Tom,

Thank you very much for your kind and thoughtful feedback. It’s wonderful to hear that the idea of charging a nominal fee to provide access to high-calibre care workers has been so helpful for you.

We are delighted that you have found a great Curam carer to support your mum with Dementia. We completely agree that finding the right person is crucial for your mum’s happiness and wellbeing, and being able to try out care workers to ensure the right fit is vital, so it's wonderful to hear our service has made that possible for you.

Thanks again for your feedback and sharing your experience.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月22日

Hi Ax,

We are sorry you have found the onboarding process complicated; our aim is to make the process as easy as possible and have onboarded 10,000 professional carers to date.

Carer and client safety is very important to us at Curam, and we vet carers to a very high standard as they are lone workers. As part of this process, we need to see a photo of your enhanced DBS certificate so we can identify the type of role the check was carried out for, unfortunately, this is not displayed on the online update service check.

We have reviewed our messaging and can see no way in which our communication has been rude or unprofessional, and as you have deleted your account, the last message you sent is not visible to our team.

Safeguarding both our clients and care professionals is a priority for us, and these processes are put it place to keep everyone safe. If you ever have any questions or issues, please do get in contact with our support team at carer@curamcare.com.

Best wishes,
The Curam Team.

Curam からの回答

2025年8月14日

Dear Norma,

Thank you for your honest feedback. We understand that navigating a new platform can be challenging, especially if you're not confident, or used to using technology or WiFi. Curam is a technology care platform available online and through our app, and for us finding the right carer for you is our priority. We aim to make finding care as smooth as possible, but if you need some extra help, our support team is here to provide additional support or guidance.

Please don’t hesitate to reach out directly at client@curamcare.com or call us on 01387 730766.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月14日

Dear Helene,

Thank you so much for your kind words and positive feedback. We’re delighted to hear that your experience with our carers has been excellent and that the Curam platform has been so helpful in connecting you with the support you need. Your satisfaction means a great deal to us, please don’t hesitate to reach out if you ever need any further assistance or support.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月12日

Dear Sarah,

Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Lucinda was able to provide you with such helpful, responsive, and supportive guidance during what we know can be a challenging and emotional process.

It’s wonderful to know that you found the app efficient and that you were able to connect with a great Curam carer so quickly. It’s great to hear that everything worked so smoothly for you at such an important time.

Your feedback means a great deal to us, and we’ll be sure to share your comments with Lucinda and the team.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月12日

Dear Kwatam,

Thank you so much for your kind words and for taking the time to share your experience using Curam. We’re thrilled to hear that you have been with us for over five years and that your experience has been so positive.

It’s especially rewarding to know that our prompt payment process has exceeded your expectations and that you feel proud to be part of the Curam carer community.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月12日

Dear Glynis,

Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you felt supported and understood, and that our team’s consideration made a difference when helping you. Providing attentive service is at the heart of what we do, and it’s wonderful to know you had such a positive experience.

Your feedback means a great deal to us.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月12日

Dear Angeline,

Thank you so much for your thoughtful feedback and for taking the time to share your experience of working with Curam. We are delighted to hear that you found your experience with us “amazing” and that our support team has been able to help guide you whenever you needed assistance.

It’s wonderful to know that our systems are keeping you well informed about client opportunities and that our processes help you when accepting new contracts. It’s great to know you value our approach to carer safety— ensuring that carers have all the necessary information before committing to work is very important to us. Your dedication as part of our healthcare professional community is hugely appreciated. We are proud to have you on the platform and grateful for the trust you place in us. We look forward to continuing to support you in your care career and helping you connect with clients who value your skills and professionalism.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月12日

Dear Giovanna,

Thank you so much for taking the time to share your thoughtful feedback about your experience with Curam. We understand that finding the right carer for a loved one can be a daunting process, especially when the need arises at short notice, and we’re delighted to hear that we were able to make this journey smooth for you.

It’s wonderful to know that our responsive service has given you peace of mind. We’re equally pleased that your mum has been connected with a wonderful carer who will now provide regular weekly support.

Your recognition of our commitment to ensuring carers are paid a fair wage, while keeping our pricing policy clear and transparent, means a great deal to us. It’s at the heart of our mission to support both those who receive care and the skilled professionals who provide it.

Thank you again for your kind words and trust in Curam. We wish you and your mum all the very best.

Best wishes,

Eve, Marketing Manager

Curam からの回答

2025年8月8日

Dear Elizabeth,

Thank you for taking the time to leave this wonderful review. It's great to hear that your elderly loved one has received such fabulous care through Curam.

If there’s ever anything more we can do to support you or your family in the future, please don’t hesitate to get in touch.

Best wishes,
Eve, Marketing Manager

Curam からの回答

2025年8月6日

Dear Stacey,

Thank you so much for sharing your experience. We're delighted to hear that you found a wonderful carer for your mother through Curam and that she’s happy with the support she’s receiving — that means a lot to us.

We also really appreciate your feedback about the app and are glad you found it easier to use with support. Your comments help us continue to improve both the platform and our service.

Regarding your note about fees — we’ll certainly take your feedback into account as we move forward.

Thank you again for your trust. We're always here to help and would be more than happy to support you in the future.

Best wishes,
Sofia - Assistant Manager

Curam からの回答

2025年8月6日

Hi Uduak,

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you've had a great experience using Curam. It's great to know that the platform’s ease of use, secure payments, and flexibility have helped you manage your work more effectively.

We're especially glad our support team has been able to assist you when needed — we’re always here to help. Thank you for recommending Curam to other care professionals and welcome to our Care Professional Community.

Best wishes,
Sofia - Assistant Manager