The Daebak Company レビュー 313

après plusieurs commande passer normalement chez eux, j'ai une commande que j'attend depuis bientôt 1an sans compter les autres commandes en attentes.
Le SAV dit qu'ils règles ça mais ça fait depuis plusieurs moi que je n'ai pas de nouvelles. Malheureusement, ne faite pas confiance en eux. j'y ai perdu trop d'argent. ainsi que des opportunité d'achat.

Very slow!!!!

The Daebak company is very slow with shipping. If you want your items within one month, you should find an alternative vendor.

Once I asked for a cancellation of the order, they suddenly became silent and no response to emails.

I emailed them again on 24th last month (april 2024) regarding my refund, which I had to fill in a form, and my mystery boxes and it was all the same. SAME excuses and SAME results, NOTHING SOLVED.

They actually ignored the part where I asked them about the refund of a profuct that THEY told me was out of stock and still got my money for it.

They also said boxes (mystery boxes and daebak boxes) were all ready to ship out, but has anyone seen them? They could have posted a picture with all the boxes and MAYBE, we could believe some words they say.

Just 17 days left and it will be one year since first order (MY FIRST ORDER WITH THEM), of 6 in total and none of them has been sent. I gave them $380 USD in total and they treat it as if it was NOTHING.

I believe they are not enough serious about the situation.

Wide variety of products and fast shipping.

Toujours en attente de ma commande payée en février. Après plusieurs mails, toujours aucune réponse

I’ve been waiting 4 months for my order so far and they haven’t sent it. No one is getting back to my emails. DO NOT ORDER FROM THEM. This company is a joke. I want my money back but they won’t get back to me I’ve emailed them 10 times

I have yet to receive my order. This order was placed in January of 2024. I have NEVER received a shipping notice much less the actual product.

TOTAL SCAM!!! I never received items that I ordered back in February and when I asked about a refund, they tried to pawn off a gift card to me which I did not want. So then they sent me a Google form to fill out for a refund. I still have not heard from them or gotten a refund in a month. I emailed again and I’ve STILL not heard back from the company about anything I’ve ordered and about my refund. I’m never Ordering from them again. I’m not the only one having issues with this company when I comes to refunds also just looking at the reviews. AWFUL.

I have been trying to get in contact with someone about orders that are almost at a year mark that have not been shipped. They have not responded in over a month. I have reached out on all platforms and nothing is getting a response.

Scam, ordered June 2023, still didn't receive anything. or rather my friend didn't receive anything. was meant as a birthday present...
250$ gone.... wow.....

Don't order, I did orederd 2orders in December! And January... Still not recived it....
I contacted them about the issue and suddenly told me my January order is sold out and they refund me in voucher..... They don't inform no one about nothing, even when I been order it's been a pre order!
And still don't revived the refund and still don't know about my December order...

SCAM.

Ordered almost 4 months ago. NOTHING.

You will not receive products. Do not give them money.

I wish I would have read these reviews before doing business with this company. Ordered the 3-month snack box gift for a friend's birthday MONTHS ago and still nothing + they charged my again for another month without my approval. DO NOT DO BUSINESS WITH THIS COMPANY.

I would not recommend purchasing from this company. The processing and shipping time takes too long; they tell you to prepare to wait for 6-8 weeks for your order to arrive. This means that if your order gets lost in the shipping service it will be far too late to contact their customer service by the time you realize you have not gotten your package. I waited 9 months to be notified about my order and the best they can do is file a lost claim with the shipping service. I'm very disappointed because I paid for the product and shipping. I understand the product is coming from overseas but this just doesn't seem like a reliable company to be purchasing from. Might as well find alternate products in the country or local Korean stores that you can purchase directly from.

I am still waiting for boxes summer, fall and winter ‘2023.
I would give 0 stars if it was possible.

I haven't received anything

I’ve been waiting almost a year for the last 3 boxes of my subscription

I have been waiting on a box for almost a year. I have been given a false reason as to why it’s taken so long. They claim they aren’t an American company, they’re in Seoul. But I’m seeing the Daebak Company HQ as an LA address. If so even the reason given as to “the real deal” on why the boxes hasn’t shipped is an even bigger and bolder lie. They make sure to mention the Ukraine Russia war as another reason the company is failing at shipping out orders.

So. We’ve had backlog of merchandise, shipping company is holding packages hostage bc they don’t trust that the foreign company is going to pay, Russia invading Ukraine has caused increase in shipping thus causing more of a deficit. But if I understand this part of the email correctly…they’re going to ask the Korean govt to bail them out.

All of this is to say they have lied to me at least once, they continue to say sorry can’t give a definite timeline bc merchandise back order. Which according to the email I receive the CEO of the company doesn’t even mention the supply chain we w problem. Simply money - or lack thereof. M

I was happy until last year 2023. I never received my last two boxes for 2023. I told them to cancel my yearly subscription before it renewed. They said they had already renewed it and couldn’t refund my money. It is now April and I have not received the first box for this year. I’ve sent several emails and am getting no results. I look at it as they have over $300 of my money and I have received nothing for it. Don’t subscribe!

(BTS Jungkook's Pick!) Perfume Body Wash (White Musk)
The Daebak Company
Order #DBB1004114581KR
Order total

$71.98
Order date

Dec 31
22 × (BTS Jungkook's Pick!) Perfume Body Wash (White Musk)
(BTS Jungkook's Pick!) Perfume Body Wash (White Musk)
Perfume Body Wash (White Musk) 500ml x2
$71.98
Subtotal
$71.98
Shipping
$0.00
Taxes
$0.00
Total
$71.98

I HAVE NOT RECEIVED THIS PRODUCT YET. I HAVE
BEEN EMAILING AND NO RESPONSE. RETURN THE MONEY IF YOU ARE NOT GOING TO SEND THE PRODUCT.