Daf Petfood レビュー 

After using this company for several years I am now finding the quality of their food very poor, along with their customer service if you query a bad batch of dog food. Sloppy minces, bone too large in some and poor packaging as well. My dogs have been getting upset tummies also. Hence to say I am now using a different raw food company!

Have been using Daf for a few years as the bulk ingredient for my dog's raw diet. Now and again, some batches had high bone content that made my dog constipated. However, the last few orders have been terrible. The thick bits of bone are visible, and the 'meat' feels coarse like gravel when mixing in veg etc. May dog's constipation got severely worse, and when he did pass a motion, it was literally dust!! Some of the residue turned white within 60 minutes of being in the sun. This stuff is absolute rubbish, and DAF should be ashamed of themselves for selling it. I've found another supplier of similar raw meat, and the difference is night and day. In the interest of fairness, I waited before posting this to compare the feeds, just in case the problem is with my dog's digestive system, however he is back to normal - normal, soft motion, instead of blood-streaked dust. If you care about your animals, buy elsewhere. Two stars as maybe they can turn this around.

We get our DAF from a local supplier, our 40kg GSD is on 1kg of food a day and has a raw meat only mixed with a raw complete. The bone content is high but it’s easily fixed and our boy loves it. 1KG of food is gone in minutes! Wouldn’t give him anything else now. Raw feeding him has changed his coat for the better and he seems so much happier and healthier!

Avoid! Have been using DAF for a while now all ok. Recent delivery made my dog very sick and ended up with a big vet bill. Spoke to DAF no apology, won’t send replacement, wouldn’t offer discount for next order. You’ve lost my business!

Thought I would try this raw food for my french bulldog, as he has developed allergies.
I usually use Raw Made Simple, but thought I would try my boy on this raw food, and it was full of sharp bones!!!
I actually went through the whole packet of food, and picked out about 30 sharp bones!. I hate to think whet would of happened to my dog if he had eaten them.
From now on I am sticking to Raw Made simple, as it’s much better quality and the bones are not sharp at all

We have been feeding my shih tzu on a raw diet now for 5 years and have tried so many different brands all stat out great and eaten with gusto but eventually the dogs get bored and we have to change to another company. They have all been enjoying DAF snow for over a year and can’t ever seem to get enough. We breed shih tzu and raise our puppies onto DAF a and so my only concern with DAF is the size of the bones we actually have to kind of sift through with our fingers to make it safe and this side of things certainly concerns other customers too which is really unfortunate otherwise I’d say it was perfect. The meat quality seems to be very high quality & the variety of proteins is not only fantastic but is what’s keeping my dogs and puppies in love with DAF.
From reading these reviews it seems a lot of the issues are with the customer service, I get my DAF a through my local supplier & so I’m yet to experience anything with their team. So from our experience honestly it’s been fantastic & if they can just grind down the bone a little finer they’d be perfect.

I found a dangerous piece of metal in some minced chicken.
If I hadn’t seen this razor sharp foreign object it could have killed my puppy.
This company produces feed of a seriously poor quality. I’m not sure why they haven’t been shut down.

I’ve used DAF for a number of year’s and would regard myself as a valued customer. I’ve had a few issues with past orders with missing items, but this last order has been an absolute joke. Emails, phone calls all reassuring me that my missing products would be redelivered the following week. Sit in all day waiting for the delivery not to turn up for 2 weeks on the run now. I’m now looking for a new supplier as a customer should not be treated like this!

Joke of a business. Even if they are doing their bit for care in the community, the staff they employ appear to have deeper learning difficulties than a a special needs establishment could deal with. Three successive orders completely wrong and no interest whatsoever from DAF in rectifying it. I wish I had read the reviews before I got involved.

Please be very careful if you intend to feed your dog this food I found large sharp bones in the food which could have caused harm to my dog.

I wrote them an email with pictures, no response yet disappointing.

Avoid this food the bones in this product are massive. There that big i lost my bulldog due to this food he chock on a massive bone. I've had an ortopesy to see what killed him to make sure and it came back he chocked on a bone. I've gone through packs of the other food since and the bones in some of the packs are sharpe and missive. I dont want any one else going through the pain I have this week. My olde English bulldogge Teddy was only 2. Where all absolutely gutted.

Used DAF for over 10 years,never had any issues! Delivery driver is always friendly and helpful. Food is good quality, lots of variety, my dogs and cats are very happy and healthy on it.

AVOID AVOID AVOID!! I Wish I hadn't have bothered with this company. Appalling service, Appalling product (Raw dog food) the food i purchased was supposed to be 10% and 15% bone content, it was considerably higher than this and the bone shards were huge and sharp, I had to pull one piece out of the back of my dogs throat, and another piece looked like a fang, why would you find a fang in raw dog food?!! Dogs eat grazing animals and birds. This food gave my dogs severe constipation even when diluted with boneless meat. I sent in photos to DAF to show them how large the pieces were and they just told me to use a boneless meat and add bone myself! The shard were the length of the end of a table spoon. I would not recommend this supplier to anyone and will definitely not be purchasing from them again. 2 vet visits later and they're still not going as they should be. AVOID this company.

We have fed DAF complete minces and dinners to our 3 Shihtzu’s and a Labrador for well over a year now and they are all thriving.
No more refusing to eat from the Shihtzu’s that their renown for, empty plate every time.
Labradors coat is good and it has reduced the moulting.
No more yeasty smell that we used to get when they were fed on a dry diet.
Delivery is always as is should be, if there is any o/s items we have received a phone call to choose an alternative.

I found a stone in my dogs food. Very dissatisfied and disappointed with the response I got from them about this and after reading other reviews I am appalled to find others have found GLASS and PLASTIC in their food. This has put me off using them ever again! Appalling.

I have read a lot of negative reviews about the direct supplier, I do not order from them directly i order from a pet shop supplier who suppliers their food, i think a lot of you should find a pet store who sells their food if you are happy with the food its self.
My dogs love the food more than Pro Dog Raw.

1 star is overly generous - avoid this company like the plague. Their ordering system probably consists of someone reading the order confirmation from the screen, writing it down and losing it on the way to the warehouse.

We have had numerous issues with ordering not going through their website but the last one was the egregious one. We placed and order and paid for it (the money was debited from my account). As per the website, we were expecting delivery on January 6th. Nothing. Sent an email to Karla on the 7th inquiring its whereabouts. Nothing. Phoned on 8th January, were told that the order had not been put through and we would not receive delivery until next week.

Pretty ridiculous knowing that the reason people buy their product is due to the benefits of the raw diet. Now my dog is without food and will no doubt have ill-health effects until I can find an alternative. Luckily there are enough out there and hopefully not as incompetent as these circus folk.

Moreover, the sheer arrogance of offering me a discount on my next order was the icing on the cake...yes, because I'll be ordering from you jokers again.

Glass found in the dog food , saw a post on Facebook that has been shared thousands of times ! Disgusting ! Shut this place down !!!!

Absolutely disgusting behaviour. As a business you should look after your customers and not abuse them.

I am absolutely disgusted by the level of customer service received. After feeding my 8 week old puppy DAF food for a few weeks, I found a piece of black plastic in my food. I called up to complain, and the lady informed me that she would pass the information on to the manager and they would give me a call back.

I then called back 4 hours later as I had received no response, only to find out NOTHING was relayed to the manager, Sarah. Initially, she offered to refund me for the order and said I could dispose of the food and do what I want with it. I advised her that she could come and pick it up from us, however at this point over half the food was already used.

I asked Sarah if as a gesture of goodwill for our poor experience they would take something off the next order and she was very rude, dismissive and essentially called me a 'hypocrite' and 'cheeky' that I would still like to stay with them. I placed the order without any discount as I did not want to deal with her and thought that DAF are highly recommended, and that this was posssibly one poor experience.

I then placed my next order and a DAF employee called to advise that the order would not be collected on that day as the van broke down and it would be collected the next day. I advised them not to as I had no other food to give my dog and carefully had to spend about 20 minutes before each meal to ensure there was no plastic in his food.

Sarah then called me up, very rudely and advised me that I would have to pay for the food as I refused to return it. She then hung up on me very rudely after I refused to.

I am absolutely shocked at the absence of customer service received and would not recommend using this company. We placed an order of different meats with the hope that there will not be any issues however after reading these reviews I will not be buying from them again.

This company is rude, and very irresponsible. They did not even ask for a batch number or any information to do a recall of that batch, and seemed to think it was fairly normal to find plastic in food.