The agent was great and understanding and constructive. However, the systems are poor. I get reminder emails threatening potential action and a charged site visit which I want to avoid but it shou... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Found everything painful. Constant bills that cannot be sent to tenants, long wait times on calls, and now I'm getting sent bills that do not state what they are for, despite no longer having an accou... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I had an excellent experience with the customer service team. I contacted them via live chat regarding a billing issue, and Cerease responded promptly, reviewed my account and referred my case to th... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Sara has been absolutely fantastic throughout the whole process. She took the time to understand my situation and made sure everything was sorted. If you're in Sara's hands, you're definitely in safe... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Welcome to Data Energy. We look after metering and billing for communal heating and hot water, and provide ongoing energy management, including procurement. We support over 20,000 residents across 200+ developments with clear, accurate bills, simple ways to pay and friendly support, while managing agents get transparent reporting, proactive advice and reliable compliance. We help developments manage their heat networks and energy efficiently, transparently and sustainably.
é£çµ¡å
Sion Park, Stansted Road, CM23 5PU, Bishop's Stortford, è±åœ
- 01279 810120
- info@dataenergy.co.uk
- dataenergy.co.uk
4.5
åªè¯
958件ã®ã¬ãã¥ãŒ
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž48æé以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Data Energy ããã®åç
Dear Consumer,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to the team.
Kind regards,
Data Energy
Gemma was very helpful
Gemma was very helpful, efficient and kind
2026幎8æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Ena,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Customer service assistant Taya
The customer service assistant Taya, was very helpful, polite and friendly. She helped me sort out the issue with my bill.
Getting through to Data energy takes a ridiculously long time so I opted for a call back after my 2nd attempt. Taya was the person who called me back
2026幎8æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Safia,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Taya was very useful in assisting withâŠ
Taya was very useful in assisting with my query!
2026幎8æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Harvey,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Cassie has been very helpful
Cassie has been very helpful, thanks!
2026幎8æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Khrystyna,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cassie and the team.
Kind regards,
Data Energy
Cerease has been really helpful
Cerease has been really helpful with my enquiry. She is very familiar with the supply address and the portal which makes the enquiry being really straight forward.
The customer service from Data Energy has been greatly improved over the last few years and the improvement has really makes life easier for everyone.
Thank you Cerease.
2026幎8æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Thomas,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cerease and the team.
Kind regards,
Data Energy
meter reading arrangement
Sara took my call for that I am not available for the proposed Data Energy visit dates for meter reading at my flat. She checked background and informed reason for the proposed visit and advised what I need to do under circumstance. She solved issue in a efficient way.
2026幎8æ15æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear George,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Sara and the team.
Kind regards,
Data Energy
Cerease was very helpful and dealt withâŠ
Cerease was very helpful and dealt with my query quite quickly. And i am grateful.
2026幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Sebastiao,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cerease and the team.
Kind regards,
Data Energy
Thanks was helpfull conversation
Thanks was helpfull conversation
2026幎8æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Abdelrahman,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
easy to get hold of them
easy to get hold of them, quick response.
2026幎8æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Shubham,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to the team.
Kind regards,
Data Energy
Taya dealt with my end of tenancy billâŠ
Taya dealt with my end of tenancy bill quickly and efficiently. Great service. Many thanks.
2026幎8æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Sue,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Sara was very helpful over the phone
Sara was very helpful over the phone, thanks!!
2026幎8æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Constance,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Sara and the team.
Kind regards,
Data Energy
The conversation I had with theâŠ
The conversation I had with the customer service helped me a lot to solve my problem. I am so satisfied with the service they provide.
2026幎8æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Customer,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to the team.
Kind regards,
Data Energy
Excellent customer service
Data Energy customer service is really good! Always very responsive and helpful. I spoke to Sara today who helped me with the move out process and guided me through filling in the form.
2026幎8æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Jan,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Sara and the team.
Kind regards,
Data Energy
Excellent customer service
Excellent customer service. Hannah has responded quickly and effectively.
2026幎8æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Angela,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Hannah and the team.
Kind regards,
Data Energy
Great Customer Service
I've been working with Hannah Howard for 4/5 years, from various companies, and she's always been of the utmost help, no matter how annoying I've been. If the rest of the company are like her, it's a great sign.
2026幎8æ5æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Harry,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Hannah and the team.
Kind regards,
Data Energy
Data Energy - change in tenant
I contacted Data Energy regarding a change in my tenant. They responded to my queries, and acted upon my instructions quickly and efficiently. The customer service agent involved was Cerease, who was excellent. Thank you
2026幎8æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear SR,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Cerease and the team.
Kind regards,
Data Energy
Amazing customer service from Taya
Amazing customer service from Taya, super helpful.
2026幎8æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Roaya,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Taya was very helpful and promptlyâŠ
Taya was very helpful and promptly clarified my questions.
2026幎8æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Usman,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Taya was really helpful inâŠ
Taya was really helpful in investigating promptly my billing charges. I am very satisfied with the service she provided
2026幎7æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Data Energy ããã®åç
Dear Andrea,
Thank you for leaving us a 5* review, we really appreciate it! We are pleased to hear that you are happy with our services and have passed on your kind words to Taya and the team.
Kind regards,
Data Energy
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã