Dazuma レビュー 554

Great service

I received 4 solar RGB spot lights thinking that the light could change to any color within the spectrum. My client primarily wanted a standard warm light with the ability to change the color during holiday seasons. The light will graduallly move through the whole spectrum of colors, but the only static colors that were selectable were Red, Green, and Blue. The lights and solar cells look well constructed, but the functionality is not what my client desired. So, we contacted customer service.

Apple provided prompt and very helpful assistance for an exchange to warm white lights which my client agreed to and the lights are currently in transit back to the return address provided. So far, no complaints with the process. Will update review after receiving and reviewing the warm white light solar spotlights.

I was happy with the representative who helped me.

The presentation of the products and descriptions were very helpful in deciding to purchase the items of interest.

Arrived on time and was well packaged. It only took a few minutes to install and it worked perfectly. We get favorable comments on how unique and fun it looks.

It was quick and simple

Large selection of stylish products at great prices.

This company went way beyond the pail to get me all the information I requested about a reading lamp I was interested in. The representatives who helped me found every detail I asked about and did not leave out any item. They are truly an exemplary company and
I will hope to do business with them again.

Ordering was easy and quick.. Can't comment on product yet..

Shai and Apple were very patient and knowledgeable. I was in contact with them for over a week. They worked with me to set me up with a light that was customized to what I was looking for. They explained the whole process from producing my light to the arrival of my lights. I was fortunate to have them working with me.

What I liked about
Dazuma was that I loved my Pilaster outdoor lamp, but it was not wired for low voltage. Dazuma gave me a choice of how it wire it at low voltage (12) and AC (alternating current) ! Communication was awesome!

Supplies and customer service are awesome!
I will return and order again!

Dazuma returned emails in a timely manner. The woman that helped me has been excellent AND I asked them to take a video for me of the light I was considering and they did that too! That's GREAT service!

Great inventory - great style - hope quality is great

Apple in customer support was just an amazingly helpful person!

Great customer service. I ordered a weather proof outdoor solar light in bright white but they sent me cool white by mistake. I sent them pictures to prove my case and they shipped me the correct bright white solar light right away.

Is important what do you buying the details of item etc, Thank you

I was looking for a light for my new landscaping pillars along my walkway. Saw a picture on google and went to your website. It was perfect. I bought 6 of them, one for each of the 6 pillars. If they look as great as your pictures, I will be buying you again.

The communications regarding in transit scheduling was most helpful as well as reassuring that my delivery was well managed. The products I purchased look exceptional!