I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... もっと見る
企業が回答しました
I'm a UK citizen, I've always been a UK citizen. Someone at Degiro has mistakenly decided that I'm a US citizen. I've emailed a number of times to client and kyc. No replies. I tried to call... もっと見る
企業が回答しました
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... もっと見る
企業が回答しました
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... もっと見る
企業が回答しました
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, オランダ
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy to use, transparent fees, good resources available, good communication. Can't fault it really.

DEGIRO からの回答
no long winded /boring faff just simple easy to use self explanatory buy or sell options

DEGIRO からの回答
bad, expensive and unprofessional.
I have been customer with Degiro since more than 10 years, and I regret this experience. The plateform is the most expensive and the most complicated to manage. It misses the most important features such as forex, cheap fees and after hours trading.
I am now with Trading 212 and I recommend it because it is much better than Degiro

DEGIRO からの回答
Have had a good experience with this platform but Brexit has made it extremely difficult to trade here due to the time and bureaucracy it takes to move funds around. Cannot fault the platform though. Easy to use and manage unlike etoro!

DEGIRO からの回答
Degiro lost my withdrawal - they are blaming this is stuck with Citi and doing nothing to recover, the funds have not either reached my bank account or been returned to the trading account. Numerous emails and phone calls over a month now and we are nowhere near any resolution - the company has fallen of a cliff in terms of service quality...
Update as of 29 July - you can see Degiro replied below that the case is being worked on, which is what they are telling me on the phone and emails as well. However, the funds are still missing, now almost 2 months and no resolution in sight...
A further update as of 8 August - the issue is still not resolved. Moreover, Degiro told me this was a one-off occasion which should not affect my future withdrawals - I initiated another one for a smaller amount to test this, and guess what, it got stuck similar to the first one. There is zero trust left and I will probably be filing a complaint with the regulator.
A further update as of 27 August, so apparently Degiro's clearing bank (Citibank) requested details on me to run OFAC checks, which Degiro have not informed me about. The withdrawal has been rejected, because Degiro did not timely contact me and provide the requested details to the bank. I have now got funds back into my Degiro account, more than 3 months later, and have been told by Degiro that I can try to withdraw them again - of course no guarantees that this would go through or that they would inform me of the bank's requests. The quality of customer service or problem resolution is beyond any acceptable standard, I will not recommend anybody to use Degiro as a broker, as you may not be able to get your funds back.

DEGIRO からの回答
After 7 years of trading with them, I have no choice but to close my account with this scandalous company. I have been trying to withdraw money from my account. However due to issues on their end, these withdrawals have not been coming into my account. It has taken me over 20 emails, 5 calls and 6 weeks of waiting to recover most of my money. The call center staff are useless, email customer service is non existant and takes 5 days to respond. I am surprised this company has not been shut down yet. Years of trading gains lost due to the incompetence of this company. I would not advice anyone to open and trade with DeGiro as you will struggle to withdraw your funds!

DEGIRO からの回答
Degiro is a highly efficient stockbroker and I am very happy to be its client.

DEGIRO からの回答
A really poor recent experience getting in contact with support for an issue related to the National Grid rights issue. Support take several days to reply, I was promised different to web support Vs telephone support. Telephone support told me they would sort out the issue and get back to me (never heard back). Web support are fully incompetent, they cannot understand the issue and are unable to identify the @gmail email Vs @googlemail email and have the audacity to tell me I'm not emailing from the registered email address?! I thought these people were technically literate. Overall stay away if you have a need for any kind of support from this broker.

DEGIRO からの回答
Absolute shambles of a company.
Anytime I try to ring them (for an issue of their own doing) the number is either unrecognised or "currently unavailable". How is this a way to run a business where clients can't reach you.
As soon as I managed to log in to my account I will delete it and call it a day.

DEGIRO からの回答
This is the best platform I have ever traded on, offering great functionality, access to worldwide markets and very reasonable fees.

DEGIRO からの回答
Excellent throughout.
I have been using the platform for more than 5 years now. Extrelemt effective, low cost and reliable.

DEGIRO からの回答
Night mode is great, easy interface, good support, great if your main currency is EUR.

DEGIRO からの回答
I've been using Degiro for a little while due to their low fees, and given I am a long term investor, this suits me well.
Pros:
Good customer service. This one has continued to surprise me. Whether by email, or through the low waiting times, helpful and pleasant conversations (shoutout to Kirio from the call centre in Sofia, Bulgaria), I've gotten my questions answered well and in a friendly manner.
Web platform works fine, never experienced a bug before.
Cons:
Lacks certain more advanced features such as Stop limit orders with a larger range (or even the ability to see the range degiro will accept), or to be able to include formulas in your stop limit orders such as current price - 3(14 day trailing ATR)
More limited range of financial products compared to some American brokerages I've used in the past, however this might be the case for all European based broken, I don't know.

DEGIRO からの回答

DEGIRO からの回答
Easy website to navigate, costs are very low. Orders are executed asap and are reflected immediately in your account. Have always kept me informed fully.
I'm always hoping that they will add to their list of European exchanges but apart from that I have nothing but praise for them

DEGIRO からの回答
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