Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... もっと見る
企業が回答しました
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... もっと見る
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... もっと見る
企業情報
当該企業による記述
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
連絡先
Unit 7N Nobel Road, N18 3BH, London, 英国
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3.4
まあまあ
266件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Order sent in another country
For the moment, I did not receive my order which has been delivered in United States while I live in France. I hope you will correct that.
2025年10月17日
Scam
I have send my produrct back for refund. They are not refunding and also not replying on any form of contact. I have lost 90 pounds due to there scam.
2025年10月18日
Winter coat
Just absolutely love the fit been looking for a winter coat for the last 2yrs tried loads and this is the first one that was true to size also exactly as shown in picture on the web site and very well made
2025年9月7日
The company kept me informed of the…
The company kept me informed of the progress of delivery. My item fits perfectly and I love the colour
2025年8月17日
De La Creme Fashions からの回答
Hi Simone, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Item not received and no communication
Item not received, and despite trying to communicate with the store I have had no response.
2025年8月23日
De La Creme Fashions からの回答
Apologies for delays in response, our email system was malfunctioning. You have been refunded for this order. Please revise this feedback as this matter has now been closed.
De La Creme Fashions からの回答
Hi Carol, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Great products
Great products, great prices, never disappoint. Customer service is excellent
2025年8月7日
De La Creme Fashions からの回答
Hi Mos, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
De La Creme Fashions からの回答
Hi Stephanie, Thanks for your review on our service. We really appreciate it. We hope to see you shop with us again.
Good variety of clothes.Coats were good…
Good variety of clothes.Coats were good fit and good price.
2025年4月1日
De La Creme Fashions からの回答
Thanks Bamin for your kind words about our product and appreciating our pricing. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
DO NOT buy from this scam site
DO NOT buy from this scam site. Takes your money but does not deliver the goods. The jackets are also sold in Camden Town, do not buy from them either.
Reported the company
2025年2月24日
自発的なレビュー
De La Creme Fashions からの回答
We are sorry to hear you think we are a scam site. Rest assured we are not. The jackets sold in camden town are supplied by us, but not directly linked with us. Please provide further information as to how you haven't received your order. We will investigate and get back to you.
Very fast response time
Very fast response time! I ordered the wrong size, item returned & refunded with no fuss at all. Very impressed
2025年2月15日
De La Creme Fashions からの回答
Thanks Helen for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Excellent quality
Excellent quality coat, very high percentage wool. Cannot believe how reasonably priced especially with sale offer. Extremely comfortable and soft to touch. True to size. Also very waterproof owing to the high percentage wool content. Highly recommend.
2025年2月6日
De La Creme Fashions からの回答
Thanks Elizabeth for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Product still not received
2025年2月7日
De La Creme Fashions からの回答
Our tracking information shows you have received. Please update this review as to not show misinformation. Thanks
Very good
Found this company to be extremely good value for money. It is what it says on the tin. Recommended two sizes smaller in one style and it fitted perfect. Decent quality and had lots of compliments on it.
2025年1月21日
De La Creme Fashions からの回答
Thanks Dawn for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Bought a coat for my mum
Bought a coat for my mum, she loves it and it was a good price, would shop again at De La Creme Fashions.
2025年1月18日
De La Creme Fashions からの回答
Thanks Asjad for your kind words about our product and your mum appreciating it. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Very disappointed the Express Shipping…
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Amazon collection for Prime members like me enabling next day delivery.
Love the royal blue hooded coat albeit the long sleeve comes halfway over the hands. Good quality and tailoring!
Laura R, Herts
2025年1月13日
De La Creme Fashions からの回答
We would like to apologise for the delayed service. You did not purchase from Amazon so we don't provide prime services. Nevertheless, we are happy to hear you are satisfied with the coat at the end.
Poor service and product.
Cancelled half the order without asking if I still wanted to proceed - no answers to emails asking for updates.
The coat purchased is poorly finished with loose threads sticking out of seams.
Thoroughly unimpressed.
2024年12月19日
I love this brand
I love this brand l! This is my 4th coat of theirs. I always get lovely compliments when wearing them 😊
2024年12月29日
De La Creme Fashions からの回答
Thanks Ness for your kind words about our product and appreciating our great customer service. We're glad to know you were satisfied while shopping with De La Creme Fashions! Where we put our customers first! - Jay
Itempaid an extra £10 to guarantee…
I paid an extra £10 to guarantee delivery before cams day bit it still hasn’t arrived as of 29 December. Please refund the cost in full
To my bank account
2024年12月16日
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