Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... もっと見る
企業が回答しました
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... もっと見る
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... もっと見る
企業情報
当該企業による記述
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
連絡先
Unit 7N Nobel Road, N18 3BH, London, 英国
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
3.4
まあまあ
266件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 25％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
1st order from De La Creme Fashions and…
1st order from De La Creme Fashions and I am very impressed with the quality of clothing, the ease of ordering, and speed of delivery. Items were well packaged and sizes of clothes were exact. Would not hesitate to use again.
2022年9月12日
De La Creme Fashions からの回答
Thanks for your kind words Evelyn. We're glad you were satisfied with your first order. We are proud of our british roots and love to spread our british quality outerwear worldwide. We're glad you were satisfied with the coat and its quality. Hope to deal with you again.
Delivery was quick and efficient
Delivery was quick and efficient. The coat I ordered is absolutely gorgeous. Amazing quality and reasonable price.
2022年8月30日
De La Creme Fashions からの回答
Thanks for your kind words Sumaira. We're glad you were satisfied with your order. We are proud of our british roots and love to spread our british quality outerwear worldwide. We're glad you were satisfied with the coat and its quality. Hope to deal with you again.
Perfect
Perfect! This coat is exactly what I wanted. I actually have this in 3 colors and have been looking for the camel color. I finally ordered it directly from the company. Shipping was fast and the quality was exactly what I expected. Thank you.
2022年8月10日
De La Creme Fashions からの回答
Thanks for your kind words Danielle. We're glad you were satisfied with your order. We are proud of our british roots and love to spread our british quality outerwear worldwide. We're glad you were satisfied with the coat and its quality. Hope to deal with you again. Always buy direct from us, you'll get the authenticity guarantee!
I loved my coat and the delivery driver…
I loved my coat and the delivery driver was very polite
2022年8月6日
De La Creme Fashions からの回答
Thanks for your kind words Christina. We always try to keep customers satisfied and are always delighted to hear whenever our drivers extend our politeness when delivering.
Quality is good. Sizing a bit off.
Won £100 gift card and bought two coats and a jumper dress. The items are excellent quality however I’d say their sizing is a bit off. The size I ordered was quite a bit smaller.
2022年8月5日
De La Creme Fashions からの回答
Thanks for the kind words Rebecca. Glad to hear you're delighted with the quality of our items.
De La Creme Fashions からの回答
We're glad you were satisfied with your order Morgan. We are proud of our british roots and love to spread our british quality outerwear quickly whenever customers like yourselves order. We're glad you were satisfied with the coat and its quality. Hope to deal with you again.
De La Creme Fashions からの回答
Thanks for your kind words Charles. We're glad you were satisfied with your order. We are proud of our british roots and love to spread our british quality outerwear worldwide. We're glad you were satisfied with the coat and its quality. Hope to deal with you again.
The coat is beautiful
I received the coat and really like the quality. It feels very warm too.
2022年5月14日
De La Creme Fashions からの回答
Thanks for your kind and honest words Alice. We're glad you were satisfied with your order. We are proud of our british roots and love to spread our british quality outerwear worldwide. We're glad a lovely Canadian customer like yourself was satisfied with the warmth and quality. Hope to deal with you again.
Jay
What a lovely coat
What a lovely coat. The hood covers well and sits so nicely above my head and shoulders.I have mentioned before the pocket are not deep enough But that’s fine because the coat is so warm nd well made. Good quality definitely the Best Buy this year.
2022年4月6日
De La Creme Fashions からの回答
Thanks for your kind and honest words again Rifhat. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
De La Creme Fashions からの回答
Thank you so much for your kind words Shannon. We really appreciate it! 💛
Love this coat
I have been looking for a navy woollen fitted coat for a long time but hadn’t been able to find one that looked good, was reasonably priced and came in navy. Well now I have! I was fully expecting to have to send it back as the price was really good compared to many other brands but it is lovely. It fits really well. I generally buy a size 12 but occasionally have to go up to a 14. I debated on size but went for the 14 and am glad I did. It is super comfy with plenty of room to move round the shoulders even with a jumper on, and best of all it is really warm without being heavy.
2022年3月10日
De La Creme Fashions からの回答
Thanks for your kind and honest words Sian. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
De La Creme Fashions からの回答
Thanks for your kind and honest words Chris. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
Fabulous
Great choice of coats, fabulous quality and service. Coat is as advertised and true to size. Love the glamour of the design and the fur.
2022年2月26日
De La Creme Fashions からの回答
Thanks for your kind and honest words Alison. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
A great coat and great fit.
The coat I ordered is just what I wanted and have been looking for for a long time. Timely emails about delivery. A very efficient and professional service. However... the 4 stars reflect the item being too tightly packed and therefore slightly crumpled. I'm hoping the creases will drop out over time. If not, I'll drop it off at the dry cleaners for a quick press. All in all, a great experience. Will definitely shop with De La Creme again in the future.
2022年2月15日
De La Creme Fashions からの回答
Thanks for your kind and honest words Elaine. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
De La Creme Fashions からの回答
Thanks for your kind and honest words David. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. Thanks again for having faith and shopping with De La Creme Fashions.
Fantastic customer service
Fantastic customer service. Wrong item delivered. When I contacted customer service via their messaging service I quickly received a call back and a promise to send a replacement out immediately. Very happy with the coat received. Just like photos and true to size. 100% for quality and customer service.
2022年2月5日
De La Creme Fashions からの回答
Thanks for your kind and honest words Sally. Here at De La Creme Fashions we try to go above and beyond to ensure our customers remain satisfied. We're glad we got there in the end. Thanks again for having faith and shopping with De La Creme Fashions.
The picture of the item I ordered was…
The picture of the item I ordered was nothing like what I did receive it's a shame I wanted to alot of others items from de le creme fashion but no way now
2022年2月1日
De La Creme Fashions からの回答
Hi Aba, We're sorry to hear you feel this way. We have emailed you regarding this to see if we can rectify this situation.
They had a great selection of coats
They had a great selection of coats & I found a lovely cashmere one with a hood that I loved. It was carefully packed without over packing & I'm really pleased with the quality.
2022年1月16日
De La Creme Fashions からの回答
Thanks so much for choosing to shop with De La Creme Fashions Fay. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
The best customer service and I adore…
The best customer service and I adore my black military style coat. Really great quality and exactly what I was looking for.
2022年1月16日
De La Creme Fashions からの回答
Thanks so much for choosing to shop with De La Creme Fashions Kelsie. We really appreciate your custom and kind words about our product and service. We hope to deal with you again! You were an honour to serve! :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。