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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I wouldn't even give it one star, I ordered a necklace on the 25th July, got confirmation of order told it would be shipped in 3-5 working days but expect 19 days for delivery, I've had nothing so I s... もっと見る

5つ星のうち1の評価

They don’t even deserve the one star I had to give to write this review please don’t waste your money. I ordered on the 30th July received a confirmation e.mail saying my order would be dispatched wi... もっと見る

5つ星のうち1の評価

Placed an order on 29th July. Received the order confirmation email then nothing. I've emailed and submitted the enquiry form off their website quoting my order number, for an update. Had no correspo... もっと見る

5つ星のうち5の評価

All complaints about delivery times, you do know they are sent from China hence why its so cheap, for the sake of 10-20 pounds for a lovely engraved piece of jewelry why would u even moan, cost me 7.... もっと見る

企業情報

  1. コスチュームジュエリー店

当該企業による記述

Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...


連絡先

2.0

期待以下

TrustScore 5段階評価の2

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

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2.0

すべてのレビュー

(240)

過去12か月のレビュー数: 34件

レビューを書く
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5つ星のうち1の評価

AVOID AVOID AVOID

AVOID AVOID AVOID
Ordered a necklace on the 30th July still waiting sent numerous emails to be told it's on its way how they can treat customers in this way then the cheek of them to send me a 30% off code stick that where the sun doesn't shine im gonna put a claim back through the bank

2025年9月28日
自発的なレビュー
5つ星のうち1の評価

Ordered a necklace which took over the…

Ordered a necklace which took over the time to come. Was satisfied with purchase. But after 1 week it all faded. I sent photos as evidence and was promised a new necklace. Would never use them again and advise anyone else to. Ive asked for a refund to be told its on its way. Still not received anything.

2025年7月25日
自発的なレビュー
5つ星のうち1の評価

Do not buy from this company

Do not buy from this company. Necklace purchased with names engraved so small they were illegible so complained and promised a replacement that never turned up and now not replying to emails. Can't believe given the reviews here they are still in business.

2025年9月12日
自発的なレビュー
5つ星のうち1の評価

AVOID AVOID AVOID

Ordered a heart necklace with a name, it was delivered without the engraving.
Tried contacting via email initially which was never answered, so used FB messenger, 1st messaged got a reply to send photographs, which I did, but nothing since despite several further messages (which have been read and ignored) and further emails

2025年8月1日
自発的なレビュー
5つ星のうち1の評価

Do not touch them!

2 payments were taken from
my mastercard. No confirmation of order & have had no communication whatsoever. They do not reply! Do not use this company!

2025年8月12日
自発的なレビュー
5つ星のうち1の評価

Don’t use this company.

I placed an order on 28th June, I still haven’t received my bracelet, they reply occasionally and say it’s in transit and I will receive it 3-5 days, I have repeatedly asked for a refund but nobody replies. Don’t use this company, their customer service is diabolical.

2025年6月28日
自発的なレビュー
5つ星のうち1の評価

SCAM COMPANY do not send them your money

I ordered a name necklace on 12th July, it's been over a month, they took my money and sent me an order confirmation email and nothing since, I have emailed them asking about my order, I have messaged them on Facebook and had no replies what so ever, it us the 15th August today and still nothing

2025年8月15日
自発的なレビュー
5つ星のうち1の評価

I paid for a necklace with 5 engraved…

I paid for a necklace with 5 engraved beads. When I received it there was no engraving with the names. 5 plain beads. False advertising. You cannot get through to their customer service number. It is not manned by anyone. I called the overseas number it is not in service. What a hoax.

2025年7月25日
自発的なレビュー
Diamofy ロゴ

Diamofy からの回答

Hi Wendy,

We’re genuinely sorry to hear about your experience and completely understand your frustration.

Please note that we take every order seriously, and **engraved items are always custom-made per the customer's instructions**. If you received blank beads, this may have been due to a production error or an issue during customization.

We kindly ask you to contact our support team at support@diamofy.com with your order number and a clear photo of the item you received. Once we verify the issue, we will promptly offer a free replacement or a full refund — your satisfaction matters to us.

Looking forward to resolving this with you quickly.

Best regards,
Diamofy Customer Support

5つ星のうち1の評価

Order not received

I placed an order early June 2025 and I have not received anything to date. I have also emailed the company to provide me with an update on my order or a refund and have not had any reply.
I would not recommend anyone orders from this company.

2025年7月21日
自発的なレビュー
5つ星のうち3の評価

Not happy with item

Ordered on 30/6 , arrived finally in 18/7, after emailing a few times with no reply at all . Disappointed , not silver colour as per photo more like a pewter colour the chain , the heart was bit better . Should have been advised that 5 rings look silly on the heart as one stuck the top. If not smaller circles should be used for names when more than 4 needed or asked for . The engraving is on them but very hard to see as well . The heart isn’t joined at the top wither ? . Looks very cheap really I think , wouldn’t order again . Not very happy with purchase at all .

2025年7月18日
自発的なレビュー
5つ星のうち4の評価

Heart bead necklace

Little disappointed with this necklace. Whilst it looks lovely and solid, the engraving on the beads is very poor and you have to look with a magnifying glass to see the names! Pointless really, so I won’t be repurchasing any items from here again

2025年7月12日
自発的なレビュー
5つ星のうち1の評価

Urgent

Urgent: Order #199264 – Request for Update or Refund

Dear Diamofy Customer Service,

I hope this message finds you well. I am writing to follow up on my recent order (Order #199264), placed on July 1, 2025, for the Charming Heart Necklace with Engraved Beads (Gold) with the following customizations:

Bead 1: Fatema

Bead 2: Hasan

Bead 3: Khan

Since placing the order, I have not received any updates regarding shipping or delivery. I have also tried to get in touch but have not received any response from your team, which is disappointing.
Please understand that I need this item as soon as possible. If my order cannot be fulfilled immediately, I kindly request a full refund. I would appreciate it if you could look into this matter urgently and provide a clear update.

Thank you for your attention. I look forward to your prompt response.

Kind regards,
Mashkur

2025年7月4日
自発的なレビュー
5つ星のうち1の評価

Grey Metal Badly Made

Item arrived in a timely manor as i ordered it in plenty of time . Item Is Grey Not Silver Badly made cant see the names and the heart is not joined up , i have emailed customer service if they do not reply then i will contact my credit card company and see what they can do .

2025年6月22日
自発的なレビュー
5つ星のうち5の評価

Quality

This will be my honest review for one of the best everyday jewellery purchased for myself.
I purchased the engraved drop pendant gold colour in April 2023, and have been wearing it every day since then. Its been 2 years now, and the colour is as good as new, i even wear it when i shower(too lazy to take it off) and it hasn't tarnished. Superb quality for the price. Best alternative to everyday real gold jewellery. Highly recommend

2025年5月1日
自発的なレビュー
Diamofy ロゴ

Diamofy からの回答

Thank you so much for sharing this amazing review! 💖 We’re thrilled to hear your engraved drop pendant has held up beautifully after 2 years of daily wear. It means the world to us that you love the quality and wear it every day.

We truly appreciate your recommendation! 🌟

Regards,

5つ星のうち5の評価

The necklace is beautiful with my…

The necklace is beautiful with my children’s names on so impressed with it thank you

2025年4月11日
自発的なレビュー
Diamofy ロゴ

Diamofy からの回答

Thank you so much! 🥰 We're so happy you love your necklace—it means the world to us to be part of such a meaningful piece. If you ever need anything else, we’re here for you! 💖

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