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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I wouldn't even give it one star, I ordered a necklace on the 25th July, got confirmation of order told it would be shipped in 3-5 working days but expect 19 days for delivery, I've had nothing so I s... もっと見る

5つ星のうち1の評価

They don’t even deserve the one star I had to give to write this review please don’t waste your money. I ordered on the 30th July received a confirmation e.mail saying my order would be dispatched wi... もっと見る

5つ星のうち1の評価

Placed an order on 29th July. Received the order confirmation email then nothing. I've emailed and submitted the enquiry form off their website quoting my order number, for an update. Had no correspo... もっと見る

5つ星のうち5の評価

All complaints about delivery times, you do know they are sent from China hence why its so cheap, for the sake of 10-20 pounds for a lovely engraved piece of jewelry why would u even moan, cost me 7.... もっと見る

企業情報

  1. コスチュームジュエリー店

当該企業による記述

Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...


連絡先

2.0

期待以下

TrustScore 5段階評価の2

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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この企業のTrustpilot 利用方法

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2.0

すべてのレビュー

(240)

過去12か月のレビュー数: 34件

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5つ星のうち5の評価

Lovely and great value and variety

Great product and service delivery update will be recommending to friends

2025年3月28日
自発的なレビュー
Diamofy ロゴ

Diamofy からの回答

Thank you so much!
We're thrilled you loved the product and service. It means a lot to us—and we truly appreciate you spreading the word to your friends! 💖

5つ星のうち5の評価

I ordered a personalised necklace in…

I ordered a personalised necklace in rose gold and after 5 weeks the colour wore around the pendant. I emailed them about it and they were so helpful and sent out a new necklace and apologised for this happening they also insisted that this was a one off and that it wouldn’t happen again. So far the new necklace has been fine.

2024年12月24日
自発的なレビュー
Diamofy ロゴ

Diamofy からの回答

Thank you so much for your honest review! We're truly sorry that your first necklace didn’t hold up as expected, but we're very glad we could make it right for you.

We’re committed to quality and customer satisfaction, so it’s great to hear that your replacement necklace has been perfect so far. If you ever need anything else, we’re just a message away!

5つ星のうち3の評価

I have received only half of my order. The one I received, I have to say that I am very pleased with it. I have contacted the company about the rest, but heard nothing back.

I have only received half of my order! I ordered two items, and received one of them, fairly promptly. What I have received, I am really pleased with. However, I can't seem to get them let me know where the other item is. I have entered my order number on the tracking and it doesn't give any information.

2025年3月20日
自発的なレビュー
5つ星のうち1の評価

I purchased a necklace a few weeks ago.

I purchased a necklace a few weeks ago.
I received a receipt number. However never received a tracking number.
It is past the expected delivery date. I have emailed a numerous times regarding the tracking and the status of my purchase with absolutely no reply from Diamofy.

Absolute scam! Never entertain a purchase from this website.

2025年1月29日
自発的なレビュー
5つ星のうち1の評価

Scam! 0/10

I would give 0 stars if I could.

I purchased a necklace a few weeks ago.
I received a receipt number. However never received a tracking number.
It is past the expected delivery date. I have emailed a numerous times regarding the tracking and the status of my purchase with absolutely no reply from Diamofy.

Absolute scam! Never entertain a purchase from this website.
Shame on you Diamofy.

2025年2月7日
自発的なレビュー
5つ星のうち1の評価

I am so disappointed and upset

I am so disappointed and upset ! I ordered a necklace on the 16th December.I was so exited to give a gift to my sister for her birthday which has already been a month ago. I have emailed them and tried calling them and got no answer back I am honestly disappointed. Do not order order from this company it’s an actual scam!

2024年12月16日
自発的なレビュー
5つ星のうち1の評価

SCAM!

SCAM!
Do not order from this company. I placed orders back in December 2024 and no communication even after numerous attempts to reach out tosomeone over the phone and email. Meta should also be cautious of such companies floating their adds on their app.

2025年1月13日
自発的なレビュー
5つ星のうち1の評価

Placed an order on 17th of December

Placed an order on 17th of December! No updates whatsoever! When emailed just get an automated email back! I understand everyone is busy over Christmas but to hear nothing back , come on ! Customer service year right!!! Be interesting to see when I actually get my order

2024年12月17日
自発的なレビュー
5つ星のうち1の評価

Absolute joke company

Absolute joke company. I received my order after waiting a very long time. The order was incorrect so I was told I would get a replacement which has never arrived. I waited and I waited and I waited I kept emailing them and replying to their Facebook posts. I received an email to say the replacement will be with me in the next 3-5 days. This was months ago. Still nothing.
Absolute joke. The item I received that was wrong wasn’t even good quality anyway I’d like my money back but obviously they don’t reply to the emails asking for a refund. Jokers!
DO NOT BUY FROM THIS COMPANY

2024年9月2日
自発的なレビュー
5つ星のうち1の評価

Fraudulous Operation

Do not trust this Diamofy. I have sent an email in regards to their fraudulous operation on not deliverying my order. Without success, they responded that I explain my issue in more detail. Simply put, " I did not received my irder that I have paid Diamofy to deliver. .

2024年11月27日
自発的なレビュー
5つ星のうち1の評価

Scam!!!!

Order placed on December 15th from an advert on Facebook, on December the 30th I was emailed to advise that there had been a failed delivery attempt, I can confirm that no delivery was attempted at all, on December 31st I received notification that the order had been delivered. Again I can confirm that no delivery has taken place or no attempt to deliver. This is clearly a scam and I just wish I read the reviews before I placed the order.

2024年12月31日
自発的なレビュー
5つ星のうち1の評価

Absolutely terrible company AVOID AT…

Absolutely terrible company AVOID AT ALL COSTS, ordered a necklace for my wife for mothers day, it arrived broken, they said they would ship a new one fast tracked, iam still waiting for this now, customer services are terrible they just keep saying its on its way, its been months, do not buy from this shoddy company, just updating this, its now january and replacement has arrived, it is aswful!!! What is shown on website is not what you recieve, its a shame you cannot post images here as id love to show what you actually recieve compared to image on website, they will also not refund me as they say its fine, seriously avoid these scammers

2024年9月4日
自発的なレビュー
5つ星のうち1の評価

Scam company

Scam company. Do not order. I placed a personalised order at the beginning of December. They still have not processed the order. No replies to any emails. No sign of order. (Before purchasing it was confirmed I would have recieved the item in plenty of time for christmas. Safe to say I have been ripped off.
This is a scam. Maybe they process one or two orders or their reviews are fake? Bur majority of people will not recieve an order.

2024年12月9日
自発的なレビュー
Diamofy ロゴ

Diamofy からの回答

Dear Hannah,

We are disappointed to see your review and would like to address the concerns raised. Your order (#189324) was placed on December 9th, 2024. As clearly stated on our website, orders placed after December 3rd were not guaranteed to arrive in time for Christmas due to the processing and production time required for personalized items.

At no point did we confirm your order would arrive before Christmas, as customized products require careful attention and cannot be expedited beyond what is reasonably possible.

Additionally, we have responded to customer inquiries within the standard response times, and our team is dedicated to addressing all concerns. If you are experiencing delays or miscommunication, we encourage you to review the emails sent to your provided email address.

We understand your frustration and regret any inconvenience caused. However, labeling us a "scam company" is unjustified when all terms were communicated transparently. If you would like assistance with your order or further clarification, please reach out to our customer support team directly.

Best regards,

Customer Support Team | Diamofy.com

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