Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round
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Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... もっと見る
Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!
If you are looking for “Supermarket” grade then go elsewhere. This food is premium quality and worth every penny. Our local rep David is always great for inspiration on what to try next. Excellent ser... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
当該企業による記述
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
連絡先
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, 英国
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4.6
優良
277件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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High quality produce.
High quality food.
No hassle, as visits are every three months, which is ideal for us. Don't like a company that is too pushy.
Excellent selection of produce.
Alison was very friendly
2026年2月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your kind review.
We’re so pleased you’re enjoying the high quality produce and that the three-monthly visits suit you perfectly. We firmly believe in giving customers space while still being reliable and helpful, so it’s great to know that approach works for you.
Alison will be delighted to hear you found her friendly. We truly appreciate your support.
Five stars for great food… and for…
Five stars for great food… and for Robbie’s smile
I’ve been a customer of Dining Solutions for a few years now, and honestly, my freezer has never been so smug. It’s fully stocked, always prepared, and quietly judging anyone who still has to plan meals. The food is consistently good, and having a range of options ready to go means I can pretend I’m organised even on days when I’m absolutely not.
Our delivery guy, Robbie (944), deserves his own fan club. He turns up like a ray of sunshine, armed with a smile and the latest “Have you seen this one?” product suggestion. No pressure, no sales pitch — just the enthusiasm of a man who clearly enjoys showing off the goodies. If charm were a product, he’d be delivering that too.
Great meals, great service, and a delivery driver who could brighten a power cut.
2026年2月21日
自発的なレビュー
Dining Solutions Direct からの回答
What a fantastic review — thank you.
We’re thrilled your freezer is “smug” and permanently prepared. That’s exactly the level of quiet domestic superiority we aim to provide. It’s great to hear the variety and convenience are making life that bit easier.
Robbie (944) will absolutely love this. A ray of sunshine with product knowledge and zero pressure is precisely what we strive for. We may need to look into that fan club idea.
Thank you again for your continued support — it really does mean a lot to us.
Tracy 893 came and delivered our food
Tracy 893 came and delivered our food. The service was lovely and the food was even better, 10/10 would definitely use this service again!
2026年2月19日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your fantastic feedback.
We’re so pleased Tracy (893) provided lovely service and that the food lived up to it as well. A 10/10 is wonderful to hear.
We truly appreciate your support and look forward to serving you again.
Tracey 893 delivered my order
Tracey 893 delivered my order, great service. Very polite and quick services.
2026年2月22日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely review, Joanne! We're delighted to hear that Tracey provided such polite and quick service when delivering your order. We'll be sure to pass your kind words on to her. We look forward to serving you again soon!
Juicy Thick Ribeye Steaks
Bought some lovely thick Ribeye Steaks from Steve (a really great guy and he certainly knows his stuff!).
I cooked them medium rare and they came out incredibly succulent and juicy. Melted like butter in your mouth. Top meat! Highly recommend.
Thank you Steve!
Ref 8111
2026年2月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for the fantastic review.
We’re delighted to hear you enjoyed the ribeye steaks — cooked medium rare is definitely the way to do them. Succulent, juicy and melting like butter is exactly what we aim for.
Steve will be thrilled to hear your kind words. He takes real pride in his knowledge and the quality of the products he brings to customers.
Thank you again for the recommendation — we really appreciate it
Simon is the best!
Simon, our local rep in the area, made it such an easy process for me to buy great food for my kids to enjoy! The chicken tenders are amazing. I can’t recommend Simon enough and my family and neighbours have also bought some delicious food too!
2026年1月15日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for such a fantastic review.
We’re thrilled to hear Simon made the whole process so easy and that the chicken tenders are a hit with the kids — that’s always a win. It’s also lovely to know your family and neighbours have joined in and are enjoying the food too.
We’ll be sure to pass your kind words on to Simon. He’ll be delighted.
Excellent quality food brought to doorstep!
Tracey (893) visits regularly - great she comes to us as we are 8 miles away from nearest shops. Products are tip top quality that can always be relied on - favourites being large uncooked prawns, burgers, salmon fillets (which are such a good size can be shared between 2), and pastry parcels with various fillings!
2026年2月22日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for such a wonderful review.
We’re delighted that Tracey (893) is able to visit you regularly and make things that bit easier, especially being a little further from the shops. That convenience is exactly what we aim to provide.
It’s fantastic to hear you’re enjoying the large uncooked prawns, burgers, salmon fillets and the pastry parcels — and we agree, those salmon portions are very generous!
We truly appreciate your continued support and kind recommendation.
Great 👍 👌
Food is great 👍 Tracy893
Amazing customer service and will definitely recommend
2026年2月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for the fantastic feedback.
We’re so pleased you’re enjoying the food and that Tracy (893) has delivered amazing customer service. She’ll be delighted to hear your kind words.
We really appreciate the recommendation — it means a lot to us.
Dining Solutions Direct からの回答
Thank you for the brilliant feedback.
“Best pies in Sussex” — that’s high praise indeed! We’re delighted you’re enjoying them, and we’ll make sure Simon (3018) hears about it.
Thanks again for your support.
Great product and Tracy (rep 893) is…
Great product and Tracy (rep 893) is always responsive and quick to deliver.
2026年2月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your lovely feedback.
We’re so pleased you’re enjoying the products and that Tracy (893) is providing such responsive service and quick deliveries. She works hard to look after her customers, so it’s great to see that recognised.
We truly appreciate your support.
Simon3018 has been great
Simon3018 has been great, always knowledgeable and products first class. Love the visits
2026年1月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your kind words.
We’re delighted to hear Simon (3018) has been so knowledgeable and that you’re enjoying the first-class products. He takes real pride in what he does, so it’s lovely to know the visits are appreciated as well.
We’ll be sure to pass your feedback on to him — it will mean a lot.
3018
3018 - Simon was really helpful when his van came into our close for the neighbours order. He showed me what was available and we ended up with a ‘roast selection’ (gammon, pork, beef and lamb). The food was lovely and we had it all with the family in different occasions through the Christmas break. Only suggestion I would have would be labelling the meat as I genuinely couldn’t really the difference between the gammon and pork or beef and lamb when it was frozen. All good though as it was all tasty.
2025年12月22日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your thoughtful review.
We’re so pleased Simon (3018) was able to show you what was available and that you enjoyed the roast selection over the Christmas break with your family. Gammon, pork, beef and lamb is a serious line-up, so it’s great to hear it all delivered on taste.
We really appreciate the feedback about the labelling as well. That’s genuinely helpful and something we can look at improving, especially when products are frozen and not always easy to tell apart.
Thank you again for your support — we’ll be sure to pass your comments on to Simon.
Title Beef Wellingtons
Title Beef Wellingtons
Simon 3018 turned up unexpectedly. I enjoyed chatting with him and purchased Beef Wellingtons 10 out 10, really enjoyed
2026年2月11日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your fantastic feedback.
We’re so pleased Simon (3018) called by and that you enjoyed the catch-up as much as the food. Hearing the Beef Wellingtons scored a 10 out of 10 is exactly what we like to hear — they’re a real showstopper.
We’ll be sure to pass your kind words on to Simon. He’ll be delighted.
Robbie 944...Always pleasant
Robbie 944...Always pleasant , friendly and helpful .He pops round every couple of months to make sure we're all stocked up, and we can give him a call if we need something before his next visit ! The produce we buy is always of 1st class quality. Our usual go to are stuffed pork, king prawns, mixed grill or Barbecue boxes and the carvery Box we get every Christmas. All delicious ! Would recommend Dining Solutions.
2026年2月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for such a wonderful review.
Robbie (944) will be delighted to hear your kind words. He takes real pride in looking after his customers and making sure you’re always well stocked — and it’s great to know that shows.
We’re so pleased you’re enjoying the stuffed pork, king prawns, mixed grill, barbecue boxes and of course the Christmas Carvery Box. It’s fantastic to hear they’ve all been consistently first class and delicious.
Thank you for your continued support and recommendation — it really does mean a lot to us.
Fish Guy Simon 3018 knocked on our door…
Fish Guy Simon 3018 knocked on our door last week. So glad he did. Had a lovely chat. The chicken kievs are amazing and so easy to cook. Look forward to next time he knocks
2026年2月17日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback.
We’re delighted Simon (3018) called by and that you enjoyed the chat as much as the food! It’s great to hear the chicken kievs hit the mark — they’re definitely a firm favourite and perfect for an easy, delicious meal.
We’ll be sure to pass your kind words on to Simon. He’ll look forward to knocking again soon!
Restaurant Quality, and the service is consistently great!
We’ve been using Dining Solutions Direct for a good few years now and have always been extremely impressed. The quality of the food is excellent, with a fantastic variety to choose from. Everything feels like true restaurant-quality, and the service is consistently great.
Our rep, Tracey (893), is absolutely lovely — always extra helpful and very friendly, which makes a big difference. While the products are on the more expensive side, the quality and portion sizes are first class. They’re simply not comparable to supermarket produce, so we’re more than happy to pay the extra for such high standards.
2026年2月20日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your wonderful feedback and for your loyalty over the years — it really means a lot to us. We’re delighted to hear how much you enjoy the quality, variety, and restaurant-standard feel of the food, as well as the consistency of the service.
It’s especially lovely to know that Tracey has made such a positive impression. She takes great pride in looking after her customers, and we’ll be sure to pass your kind words on to her.
We truly appreciate your comments about value as well. We work hard to provide premium products with generous portions, so it’s fantastic to hear that this makes the difference for you. Thank you again for your continued support.
The quality was good but the price was…
The quality wasn't bad but the price was terrible. Would only consider purchasing again if the price was significantly lower.
2026年2月20日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your honest feedback — we really appreciate you taking the time to share your thoughts. We’re pleased to hear that you were happy with the quality, but we’re sorry to learn that you felt the pricing didn’t offer the value you were expecting.
We do work hard to source high-quality ingredients and provide a premium product, but we completely understand that price is an important factor when deciding to purchase. Your comments are valuable and will be taken on board.
Thank you again for trying us, and we hope we may have the opportunity to serve you again in the future.
Andy 1513
Andy 1513
Calls every month or so.
He’s always happy friendly, generally texts me before.
Such a fabulous service and the products are always so good.
2026年2月20日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback. We’re really pleased to hear how happy you are with the service Andy provides and that you find him friendly and reliable. It’s great to know the regular contact and updates work well for you, and that you continue to enjoy the quality of the products too.
We’ll be sure to pass your kind comments on to Andy — he’ll really appreciate it. Thank you again for your support!
Chris 1231 great frozen food and service.
Chris 1231. I have been a customer of DSD for many many years now and Chris has always been the person who delivers my goodies. The quality of the produce is always first class and a great selection is always available. Often fish or meat that you cannot get elsewhere. Chris is always a pleasure to speak to and to review his stock from the back of his van. Always something new to look at. Highly recommended.
2026年2月3日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your continued loyalty over the years and for sharing such wonderful feedback. We’re delighted to hear how much you enjoy the quality and variety of the produce, especially those harder-to-find items — that’s exactly what we aim to provide.
It’s also fantastic to know that Chris has looked after you so well over such a long time. We’re lucky to have him on the team, and we’ll be sure to pass on your kind words. It’s great to hear that you enjoy seeing what new products he has available each visit too.
Thank you again for your recommendation — we truly appreciate your support.
Really good restaurant quality food and service
The quality of the food is second to none. Really good restaurant quality and great service, our rep Tracey (893) is extra helpful and very friendly, goes out of her way to drop items by when we need them. The products are on the expensive side but I guess you get what you pay for.
2026年2月20日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the quality of the food and that it feels restaurant-standard — that’s exactly what we aim for. It’s also wonderful to know that Tracey provides such friendly and helpful service and goes the extra mile when you need items quickly.
We really appreciate your comments regarding pricing as well. We work hard to source high-quality ingredients and provide a reliable service, so it means a lot to hear that you feel the value is there. Thank you again for your support — we truly appreciate it.
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