We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round
企業が回答しました
Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... もっと見る
Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!
企業情報
当該企業による記述
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
当該企業による記述
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
連絡先
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, 英国
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4.6
優良
278件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really good restaurant quality food and service
The quality of the food is second to none. Really good restaurant quality and great service, our rep Tracey (893) is extra helpful and very friendly, goes out of her way to drop items by when we need them. The products are on the expensive side but I guess you get what you pay for.
2026年2月20日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the quality of the food and that it feels restaurant-standard — that’s exactly what we aim for. It’s also wonderful to know that Tracey provides such friendly and helpful service and goes the extra mile when you need items quickly.
We really appreciate your comments regarding pricing as well. We work hard to source high-quality ingredients and provide a reliable service, so it means a lot to hear that you feel the value is there. Thank you again for your support — we truly appreciate it.
Tracy (893) is always so attentive and…
Tracy (893) is always so attentive and friendly. She always makes sure that we are very satisfied customers and I appreciate the distance she travels to see us. Always happy to suggest and recommend new products. All round, excellent service. Thank you.
2025年12月17日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear how attentive and friendly Tracy is, and that she consistently makes sure you’re happy with both the service and the products. We truly appreciate your recognition of the effort she makes, including the distance she travels to visit. Your kind words mean a great deal, and we’ll be sure to pass them on to her. Thank you again for your support!
Tracey is so helpful and regular we…
Tracey is so helpful and regular we really appreciate her visits plus the food is excellent
2026年2月19日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your kind words! We’re delighted to hear that Tracey’s visits have been so helpful and that you’ve been enjoying the food as well. We’ll be sure to pass your lovely feedback on to her and the team—it really means a lot. We look forward to seeing you again soon!
The boxes are rather large so you need a decent sized freezer
Robbie is always very pleasant & helpful & the products are of a very high quality although some items are now very expensive.
2026年2月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your feedback — we really appreciate you taking the time to share your thoughts. We’re so pleased to hear that Robbie’s service has been pleasant and helpful, and that you’re enjoying the high quality of the products.
We do understand your comments regarding pricing, and we always aim to provide the best possible quality and value for our customers. Robbie will be delighted to know his service is appreciated, and we truly value your continued support.
Always very happy
Always very happy with the quality and service. If I can’t fit any more in the freezer when Tracey 893 calls then I just text her when I’m ready and she drops in with what I want within a day or two so it’s an excellent and friendly service. Definitely recommend.
2026年2月19日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback! We’re delighted to hear you’re always happy with both the quality and the service. Tracy will be so pleased to know her flexibility and quick drop-ins make things easier for you — she really does aim to provide a friendly, convenient service for her customers.
We truly appreciate your recommendation and your continued support, and we look forward to seeing you again when you’re ready for that next freezer top-up!
Absolutely love this company
Absolutely love this company, selection is Amazing. Tracy (893) is Wonderful, always seems to know when my freezers empty, ready to re-stock. Have brought the Christmas Trio of Dressed Turkey, Beef joint & Ham for the last 2yrs & it’s a game changer. The prawns in garlic are a fav too & so easy, great in the air fryer & quick meal. Can’t recommend enough 🥰
2026年2月19日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for such an amazing review — this is absolutely lovely to read! We’re thrilled you’re enjoying the selection, and Tracy will be delighted to hear your kind words. She really does have a knack for perfect timing when it comes to freezer restocks 😊
It’s fantastic to hear the Christmas Trio has been a game changer for you over the last couple of years — and that the garlic prawns are a favourite too (and air fryer-friendly meals are always a win!).
We truly appreciate your support and recommendation, and we look forward to seeing you again on Tracy’s next visit 🥰
Excellent quality food and service
I have been a customer of DSD for many years. The food is consistently excellent and Tracy (893) is very responsive, calling regularly and responding to any requests promptly. Overall excellent service!
2026年1月9日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your loyalty and for sharing such lovely feedback! We’re delighted to hear you’ve been consistently enjoying the food over the years. Tracy will be so pleased to know her regular calls and responsiveness are appreciated — she really does pride herself on looking after her customers.
We truly value your continued support and look forward to many more visits in the future!
Bought some Lemon Sole first time Simon…
Bought some Lemon Sole first time Simon visited followed his advice on how to cook, was delicious. We bought it again when he came again and some smoked cheesy fish cakes. Tasted amazing
2026年2月3日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback! We’re so pleased you enjoyed the lemon sole — Simon really knows his products and is always happy to share cooking tips to help you get the best from them. It’s great to hear you came back for more, and that the smoked cheesy fish cakes were a hit too! Simon will be delighted to hear this, and we look forward to seeing you again on his next visit.
Dining Solutions Direct からの回答
Thank you for the fantastic feedback!
We’re delighted to hear you’re enjoying the great selection and quality of our products. It’s brilliant to know Andy (1542) is delivering the level of service we pride ourselves on – we’ll be sure to pass your kind words on to him.
We really appreciate your support and look forward to your next order
Dining Solutions Direct からの回答
Thank you for bringing this to our attention. We’re really sorry to hear that you received smoked haddock instead of the fish cakes you ordered – that’s clearly not what should have happened.
If you contact us as soon as possible, we’ll get this sorted out very quickly for you. We’ll make sure the correct items are arranged without any hassle.
Thanks for letting us know, and we appreciate the opportunity to put this right.
Lovely good
I have been buying from Tracy now for a few years, after the initial shock of the price once you eat the produce you realise why you paid that amount. We have wellingtons of various meats and fish along with desserts. All of which are of excellent value. Nothing is ever too much trouble for her, it’s a job I couldn’t honestly do.
2026年2月18日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your honest and thoughtful feedback — we really appreciate you taking the time to share your experience. Tracy will be delighted to hear your kind words; she genuinely cares about her customers and always goes the extra mile to help wherever she can.
We’re so pleased you’ve been enjoying the wellingtons, fish, desserts and everything else — and that the quality has shown the value over time. Your support over the years means a great deal to us, and we look forward to seeing you again on Tracy’s next visit!
We have used Dining Solutions Direct…
We have used Dining Solutions Direct for many years and can’t thank our contact Tracy 893 enough.
Tracy carries a good selection of stock so buying couldn’t be easier. Her help and advice is appreciated. Her customer focus and service is excellent.
The range of products is very good and meal planning couldn’t be easier and the quality is of highest standards.
2026年2月10日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your continued support over the years — it really does mean a lot to us. Tracy will be absolutely delighted to read your kind words; she takes great pride in looking after her customers and making things as easy as possible, from helpful advice to keeping a good range of stock available.
We’re so pleased you’re enjoying the quality and variety of the products, and that meal planning has been made simpler for you. We truly appreciate your loyalty and look forward to many more years of serving you!
Great service from Simon 3018
Great service from Simon 3018. Great quality. Will definitely be buying again!
2026年2月9日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback! Simon will be really pleased to hear this — he takes a lot of pride in giving great service as well as providing top-quality products. We’re so glad you’re happy with everything, and we look forward to seeing you again when you’re ready to stock up!
Tracy has been delivering excellent…
Tracy has been delivering excellent frozen food to us for the past couple of years. She is always very friendly and helpful always updating me on what’s available and a pleasure to do business with!
2026年2月18日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your kind words! Tracy will be absolutely thrilled to hear this — she really cares about looking after her customers and keeping everyone up to date with what’s available. We’re so pleased you’ve been enjoying the food over the past couple of years, and we truly appreciate your continued support. It’s always a pleasure doing business with customers like you!
Tracy 893 excellent service.
Tracy 893 has been delivering to me for some time now. Service is great and products are very tasty. Tracey will call to see if I want anything, there is no pressure to buy and if I’m not ready to stock up at that time she will call me on her next visit. Tracy is always pleasant and has time for a chat.
2026年2月18日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback! Tracy will be delighted to hear this — she really does pride herself on giving great service and making sure customers feel comfortable, with absolutely no pressure. It’s wonderful to know you’re enjoying the products too. I’ll be sure to pass your kind words on to her, and we look forward to seeing you again on her next visit!
Such a random thing
Such a random thing, buying food from the back of a truck - but the quality is outstanding and Simon (rep 3018) was super professional and we ended up having a good old natter! Looking forward to reordering the desserts the most!
2026年1月22日
自発的なレビュー
Dining Solutions Direct からの回答
I know exactly what you mean — it does feel a bit random at first! But I’m so glad you gave it a try and loved the quality. Simon will be really pleased to hear that too, he’s great at what he does (and always up for a good natter ). Definitely don’t leave it too long before your next order… those desserts have a habit of disappearing quickly!
Top quality products.
We have been using Dining Solutions Direct since we moved into the area and have never been disappointed.
Graham (1356) is so knowledgeable about his products without the hard sell. It's a pleasure to see him at our door.
We are pescatarians and have only had their fish which is top quality.
We will continue to buy from DSD but only wish we had a bigger freezer. Highly recommended 👌
2026年2月14日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience since moving to the area and that Graham 1356 has provided knowledgeable, friendly service without any pressure. It’s especially great to know you’re enjoying the fish range and finding the quality to be top notch.
We really appreciate your recommendation and your continued support—though we completely understand the wish for a bigger freezer! We’ll be sure to pass your kind words on to Graham—he’ll be thrilled to hear them.
Good frozen food and great service to your door
From my experience over the last 5 years or so, the frozen food products I have purchased are good quality and the service we receive from Robbie (rep 944) over that time has been excellent.
2026年2月4日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your continued support over the past five years! We’re delighted to hear that you’ve been happy with the quality of the frozen food products and that Robbie 944 has consistently provided excellent service.
Your loyalty means a great deal to us, and we’ll be sure to pass your kind words on to Robbie—he’ll really appreciate them!
I had the delight of dealing with mr…
I had the delight of dealing with mr Simon Tomsett, rep number 3018.
Apart from the great chat, he was very knowledgeable about his products which all looked amazing.
All 3 boxes of food tasted amazing.
Will definitely be purchasing off him again.
2025年11月21日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback! We’re delighted to hear that Simon Tomsett 3018 made such a great impression with both his knowledge and friendly conversation. It’s wonderful to know you enjoyed all three boxes of food and that everything tasted amazing.
We really appreciate your support and look forward to serving you again in the future. We’ll be sure to pass your kind words on to Simon—he’ll be thrilled to hear them!
I've enjoyed a wide variety of fish from Dining Solutions
I've bought a variety of fish from Dining Solutions for several years. Tracy either phones to say she is nearby or sometimes just appears at our door with a small van full of frozen food. This weekend she came late on Saturday morning. She is friendly and polite and just accepts that sometimes I simply don't need anything. So very professional.
Compared to our local supermarkets the fish is good quality although occasionally slightly more expensive. The fillets tend to be larger so a bit like those you get in a good quality restaurant. They stock a large variety of products, some that I never see locally such as swordfish steaks - these are great.
The quality of the fish is always good; I've never tried any of the meat products but probably will in the future as my experience with the fish has always been good.
2026年2月14日
自発的なレビュー
Dining Solutions Direct からの回答
Thanks for taking the time to share this.
We’re really pleased you’ve enjoyed such a wide variety of our fish over the years. Tracy will be delighted to hear your comments – she works hard to make sure customers feel looked after without ever feeling pressured, and it’s great that her friendly, professional approach has come across so clearly.
We pride ourselves on offering restaurant-quality fillets and products that aren’t always easy to find locally, so it’s good to know the swordfish steaks have been a hit. While we know we’re not always the cheapest option compared to supermarkets, our focus is consistently on quality, portion size and sourcing – and we’re glad that’s been reflected in your experience.
When you do decide to try some of the meat products, we hope they impress you just as much as the fish has.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。