We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round
企業が回答しました
Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... もっと見る
Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!
企業情報
当該企業による記述
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
当該企業による記述
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
連絡先
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, 英国
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4.6
優良
278件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What makes my experience with DSD is…Robby (944)
What makes my experience with DSD is "Robby' - Roberto to us (944). He has extensive knowledge of the product. If I would like a little something different he would make a further delivery the following week. He is kind, helpful and knowledgable. My dog "Brian" always looks forward to his visits!!. We ask Robby to visit us every few months, and stock up. He is alway a phone call away should we wish to order more... he goes above and beyond. I always have a lovely conversation with him. We have used him for years, and wouldn't want any other sales person. Great service and food :).
2026年1月13日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your wonderful review! We’re absolutely delighted to hear how much Robby (Roberto) 944 has contributed to your experience over the years. It’s fantastic to know his product knowledge, flexibility with deliveries, and friendly, helpful approach make such a difference—and we love that Brian looks forward to his visits too!
We really appreciate your loyalty and your kind words about both the service and the food. We’ll be sure to pass your lovely feedback on to Robby—he’ll be thrilled to hear how much he’s valued. Thank you for your continued support!
Robbie delivers regularly to us and we…
Robbie delivers regularly to us and we love all the fish products 😍
He's always very helpful and friendly and a pleasure to deal with. And his rep.no is 944
2026年2月17日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely feedback! We’re delighted to hear how much you enjoy the fish products and that Robbie 944 provides such helpful and friendly service. It’s wonderful to know he’s a pleasure to deal with—we’ll be sure to pass your kind words on to him. We really appreciate your support!
Simon (rep3018) was amazing and the…
Simon (rep3018) was amazing and the food even better. The beef wellingtons were to die for. I will be using again and would highly reccommend to others. 10/10
2026年2月2日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your fantastic review! We’re so pleased to hear that Simon 3018 provided such amazing service and that you loved the food—especially the beef wellingtons, a great choice!
Your recommendation means a lot to us, and we’re delighted you’ll be using us again. We’ll be sure to pass your kind words on to Simon—he’ll really appreciate it. 10/10 from customers like you makes it all worthwhile!
Great products and great people!
Representative: Rade 944
Area: Lychpit/Chineham, Basingstoke
We have been using Dining Solutions Direct for over 2 years now, we love the products. Always very good quality, the salmon wellington parcels are a particular favourite and this year’s Christmas box was excellent.
Rade has been our delivery rep since the beginning, he is great, it is easy to message him and arrange delivery times/products to suit our needs.
Highly recommend!
2026年2月5日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely review! We’re delighted to hear that you’ve been enjoying the products over the past two years, especially the salmon wellington parcels and the Christmas box—great choices! It’s also wonderful to know that Rade has provided such reliable and flexible service, making everything easy to arrange around your needs.
We really appreciate your recommendation and your continued support, and we’ll be sure to pass your kind words on to Rade—he’ll be thrilled to hear them!
Tracy 893 usually comes every 3 months…
Tracy 893 usually comes every 3 months or so and always delivers excellent service. The selection is great and the portion sizes are very good. The quality of the products is far better than what the high street stores offer. Altogether a great service.
2026年1月22日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that Tracy 893 consistently provides excellent service and that you’re pleased with the selection, portion sizes, and overall quality of the products. It’s especially great to know you feel the quality stands out compared to the high street.
We really appreciate your support and will be sure to pass your kind comments on to Tracy—she’ll be thrilled to hear them!
Simon (3018) - excellent products and service!
Simon (3018) is not only providing us with a friendly and informative service, the products are excellent. So far we have enjoyed some steak, garlic chicken and chicken wellington. We are very much looking forward to enjoying more of the products during 2026!
2026年2月17日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your fantastic feedback! We’re so pleased to hear that Simon 3018 has been providing such friendly and informative service, and that you’ve been enjoying the products—those are some great choices! It’s wonderful to know you’re looking forward to trying more throughout 2026. We’ll be sure to pass your kind comments on to Simon—he’ll really appreciate it!
Tracy Cook 893 provide us with a great…
Tracy Cook 893 provide us with a great service & she helps us make good choice
The food is of a high standard
Donald Montgomery
2026年2月4日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your lovely feedback, Donald! We’re delighted to hear that Tracy Cook 893 provides you with great service and helps you make the right choices. It’s wonderful to know you’re enjoying the high standard of the food as well. We’ll be sure to pass on your kind words to Tracy—she’ll really appreciate them!
Quality produce,great service
I have used this company for about 3
Years and have always been satisfy with the quality of provisions. Although the prices can be eye watering at times.
Living rural means we rely on a lot of suppliers and services,and one of best, is a lovely lady called Tracey.893
She's helpful,kind,and a very canny sales woman
We are very happy with DS.
2026年2月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your honest and thoughtful feedback! We’re really pleased to hear that you’ve been happy with the quality of the products over the past three years, and that Tracey 893 has provided such helpful and friendly service. It’s especially nice to know she’s made things easier while living in a rural area—we understand how important reliable suppliers can be.
We truly appreciate your continued support and your kind words about Tracey, and we’ll be sure to pass your comments on to her. Thank you for choosing us!
Happy Customer - Shrewton
Tracy (893) has been my local rep for around two years now. She is professional, reliable, clearly knows her products, listens to what I’m looking for and takes time to talk me through what’s available as well as giving me suggestions for trying other products - based on things she knows I like. Tracy provides a great service. Nothing is too much trouble and I’ve never had any concerns with either the service or food I’ve received from her.
I will continue to use Dining Solutions Direct and am happy to recommend them to others
2025年9月30日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your wonderful review! We’re delighted to hear how happy you’ve been with Tracy 893 over the past two years. It’s great to know that her professionalism, product knowledge, and personalised recommendations have made such a positive difference to your experience. We’re especially pleased that you’ve been consistently satisfied with both the service and the quality of the food.
Your continued support and recommendation mean a great deal to us, and we’ll be sure to share your kind words with Tracy—she’ll be thrilled to hear them!
Brilliant service
Tracey (893) provides a brilliant service, very helpful and is always able to fulfill my order's.
The food is delicious and is of seriously good quality.
2026年2月4日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your fantastic feedback! We’re so pleased to hear that Tracey 893 provides such helpful service and is always able to meet your orders. It’s wonderful to know you’re enjoying the delicious, high-quality food as well. We’ll be sure to pass your kind comments on to her—she’ll really appreciate it!
Tracy 893 Superb service
Tracy is a friendly and adaptable person and always goes above beyond for me personally as a customer. There has been a few times I've called up and asked weather she can back, never has been issue
HIGHLY RECOMMENDED
2026年2月9日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your kind feedback! We’re delighted to hear that Tracy provides such friendly, flexible service and always goes above and beyond to help when you need her. It means a lot to know she’s been able to accommodate your requests without any trouble. We really appreciate your recommendation and will be sure to pass your lovely comments on to Tracy!
I’ve known Tracy (893) for a number of…
I’ve known Tracy (893) for a number of years now and she’s always been friendly and accommodating when it comes to scheduling a visit. Products are excellent, love the chicken selection and there’s always something on the menu that will suit all tastes. Love it when she pops round in the Summer where she’ll have a great stock of BBQ food which always goes down a treat with the family. I always have a chit chat with Tracy whenever she pops round and wholly recommend her and the selection of foods on offer.
2026年2月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely review! We’re delighted to hear that Tracy 893 has looked after you so well over the years and that you enjoy both her friendly visits and the flexibility with scheduling. It’s great to know the products—especially the chicken selection and BBQ range—are such a hit with your family. We’ll be sure to pass on your kind words to Tracy; she’ll be thrilled to hear how much you value her service and your chats together. Thank you for your recommendation!
Great food, great service
We love the consistently tasty, top quality food from DSD, which Tracy 893 has been delivering to us for many years now. She knows our favourites but is very knowledgeable about the range of products and is always happy to spend time showing me alternatives- we’ve loved her suggestions. Tracy’s never pushy, always lets me know when she’s coming - and she’s such a lovely person her visits brighten my day! Great food, great service.
2026年2月13日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for this wonderful feedback! We’re absolutely delighted to hear how much you enjoy the consistently high quality of the food and the service Tracy 893 provides. It’s lovely to know her knowledge, recommendations, and friendly approach have made such a positive difference over the years. We’ll be sure to share your kind words with her—she’ll be thrilled to know her visits brighten your day. Great food and great customers like you make it all worthwhile!
Great food range and Tracy 893 is brilliant
Tracy 893 is great. Really friendly, rain or shine comes out, good range of foods and really good quality. I recommend them and I recommend Tracy!
2026年2月13日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your lovely review! We’re delighted to hear that Tracy 893 provides such friendly service whatever the weather, and that you’re enjoying the range and quality of the food. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Tracy—she’ll be thrilled!
Great service from Robbie
Great service from Robbie
944, always helpful and friendly, goes the extra mile to get you what you want and when you need it.
And great quality products
2026年2月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your kind words! We’re so pleased to hear that Robbie 944 provides such helpful and friendly service and goes the extra mile to make sure you get exactly what you need. It’s also wonderful to know you’re enjoying the quality of the products. We’ll be sure to pass on your feedback—he’ll really appreciate it!
Tracey is brilliant
Tracey (893) is brilliant. Comes when she says she will. Always have such good quality produce in her van. Can highly recommend you fill your freezer with all the goodies she has to offer
2026年2月13日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your fantastic review! We’re thrilled to hear that Tracey 893 is so reliable and that you enjoy the quality of her produce. Filling your freezer with her goodies sounds like excellent advice—we’ll make sure she knows how much you value her!
Tracy (893) has been coming to see us…
Tracy (893) has been coming to see us for years. We love her to bits, the food is always top notch. We always go by her recommendations. We just need to make sure we have enough room in the freezer!
2026年2月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your lovely feedback! We’re so happy to hear that Tracy 893 has been such a valued part of your routine and that you enjoy her recommendations. It sounds like your freezer is well-loved too! We’ll be sure to let her know how much you appreciate her.
Tracy 893
Tracy 893, comes fairly regularly during the year She is always pleasant and friendly to talk with.We always book when she will be calling next so I don't run out!
The fish is always a well packaged,a good size portion too.Its great always having fish at hand for an easy meal when running late .
2026年2月4日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for sharing your experience! We’re delighted that Tracy 893 consistently makes your visits pleasant and that our fish products are convenient and well-packaged for your needs. It’s wonderful to hear they make mealtime easier for you—Tracy will be thrilled to know her efforts are appreciated!
Couldn't ask for more!
Good range and variety of quality products. Saleswoman Tracy 893 is cheerful reliable and flexible. Couldn't ask for more!
2026年2月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the range and quality of our products, and that Tracy made your experience so positive. We’ll be sure to pass along your kind words—she’ll be delighted!
great quality and delicious on the table
Tracey (893) calls every few months, whenever I need any new or repeat fantastic products. She is brilliant to deal with and the products are so well made, of great quality and delicious on the table. Highly recommend.
2026年2月16日
自発的なレビュー
Dining Solutions Direct からの回答
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re so pleased with both the products and the service you receive from Tracey. It’s great to know that her visits work well for you and that you’re enjoying the quality, taste, and variety of the food.
Tracey takes real pride in looking after her customers, so we’ll be sure to pass on your kind comments to her — she’ll be thrilled. Thank you also for your recommendation; it truly means a lot to us.
We look forward to seeing you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。