Placed order for shorts on October 1, 2026. I got an email on October 12, 2026, saying my order was "being prepared for shipment", but it included a broken (non-secure) tracking link. Finally reache... もっと見る
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Knee pads are wonderful for my daughter that has knee problems. She feels better protection around her knee and comfortable to play in. Wasn’t sure on sizing but website was accurate with measurements... もっと見る
企業が回答しました
Easy to order and fairly quickly delivered bearing in mind I am in the UK and you were the only site that had the volleyball shoes I wanted in stock. Thanks I will be purchasing in the future as I t... もっと見る
Overall my experience was good. I was a little disappointed that we paid extra for the shipping and the package was delayed and arrived two days late. My daughter did not have her shoes for her first... もっと見る
企業が回答しました
企業情報
当該企業による記述
E-commerce site specialising in the sale of volleyball equipment and accessories, including volleyball shoes and clothing for indoor sports. Official distributor of the biggest volleyball brands such as adidas, Hummel, Errea, Nike, Mizuno, Asics, Mikasa, McDavid, Molten etc.
連絡先
11 rue Bernard Maris, 37270 , Montlouis-sur-Loire, フランス
- +33 1 86 47 62 58
- contact@direct-volley.com
- direct-volley.com
4.0
ほぼ満足
81件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordering was straightforward
Ordering was straightforward – received my purchase in a timely fashion without any surprises.
2025年9月11日
Direct Volley からの回答
Hello,
Thank you very much for placing your trust in us and for sharing your feedback.
Your satisfaction is our motivation, and we look forward to welcoming you back to provide you with an exceptional experience.
Have a great day! 😁
The customer service team of Spacefoot
Waste of Time
High prices, extremely lengthy packing and shipping, and ended up with a cancelled order a week later anyway. What a waste of my time. Find your gear elsewhere.
2025年9月10日
自発的なレビュー
Direct Volley からの回答
Hello,
Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.
Have a great day,
The Spacefoot customer service team
Finally got the water bottle I wanted
Finally got the water bottle I wanted. Glad they still shipped to the US when I ordered it.
2025年8月21日
Direct Volley からの回答
Hello Scott,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Shoes arrived quickly to the States
Shoes arrived quickly even with being shipped to PA. Shoes are great as well and fit true to size using the conversion chart.
2025年8月14日
Direct Volley からの回答
Olá! Obrigado Ken pela sua opinião e pela sua fidelidade!
Estamos muito satisfeitos por saber que gosta dos nossos produtos e que a sua experiência com a entrega correspondeu às suas expectativas!
A Spacefoot esforça-se por prestar um serviço excecional e uma entrega rápida, e o seu comentário positivo confirma-nos que estamos no caminho certo.
Não hesite em voltar regularmente aos sites da Spacefoot!
Novidades e preços baixos todos os dias! 😘
A equipa de atendimento ao cliente da Spacefoot
Traduzido com a versão gratuita do tradutor - DeepL.com
Honest practices
Fast delivery. Honest pricing. Quick refund on returns. Product arrived in great condition.
2025年8月6日
Direct Volley からの回答
Hello Sam,
Thank you for your positive feedback. Please know that we do everything in our power to offer you the most competitive prices and are delighted to hear that your delivery experience met your expectations!
Spacefoot strives to provide exceptional service and fast delivery, and your positive comment confirms that we are on the right track.
We are delighted that you enjoyed the experience.
We hope to see you again very soon!
Have a great day 😘
The Spacefoot customer service team.
If ordering to USA
If ordering to USA , not for someone who needs it same week. Took a month , worth the wait, love the quality.
2025年7月7日
Direct Volley からの回答
Hello! Thank you Gavin for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Great product
2025年6月30日
Direct Volley からの回答
Hello! Thank you Lidia for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
My shoes is lost somewhere
My shoes is lost somewhere. Had 24hr shipping sign but 7 days later still have not shipped!
2025年6月20日
Direct Volley からの回答
Hello,
We are delighted to have had the opportunity to speak with you on the phone and thank you for your time.
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
We hope that our exchange has brought you satisfaction and we remain at your disposal for any further information.
Have a great day,
The Spacefoot Customer Service Team
Great experience
Great experience. Quick shipping to USA. Would buy from direct-collet.com again. Recommended.
2025年2月13日
Direct Volley からの回答
Hello Ryan,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Very fast delivery and easy to navigate…
Very fast delivery and easy to navigate website. I will purchase from this company again!
2025年4月8日
Direct Volley からの回答
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
The kneepads I got were great
The kneepads I got were great. Just be aware that the company is in France so if you're in the US, shipping will take a couple weeks. I didn't notice that until after I placed my order. Customer service was great.
2025年4月12日
Direct Volley からの回答
Hello ! Thank you for your review and your comment!
We're delighted that you like our products and service. we would be happy to receive further feedback on how we can further improve our service.
Don't hesitate to come back regularly to the Spacefoot websites!
New products and low prices every day!
The Spacefoot customer service team
Prompt delivery of the actual item I…
Prompt delivery of the actual item I ordered . Item true to description .
2025年4月3日
Direct Volley からの回答
Hello,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
Direct Volley からの回答
Hello,
We're delighted to hear that your delivery experience met your expectations! And above all, thank you for noticing the quality/price ratio that we are looking for every day! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Direct Volley からの回答
Hola Carlos,
¡Gracias por tu comentario positivo! Nos alegra mucho saber que estás satisfecho con tu experiencia de compra y con nuestros productos. Tu satisfacción es lo que nos motiva a seguir ofreciendo las mejores colecciones. ¡Esperamos que vuelvas pronto para descubrir las novedades! ;)
¡Que tengas un excelente día! 😀
El equipo de atención al cliente de Spacefoot
Direct Volley からの回答
Hello Jenny,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction.
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
10 days on I have yet to receive the item
The ad said shipment in 24 hours but I have yet to receive the item.
2025年4月5日
Direct Volley からの回答
Hello Mr Lucarelli,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Direct Volley からの回答
Hello! Thank you Paul for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
It is over 300 dollars to ship it back…
It is over 300 dollars to ship it back and apparently they don’t pay for the refund shipping
2025年3月11日
Direct Volley からの回答
Hello Mr Weaver,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Direct Volley からの回答
Hello! Thank you Carlos for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Direct Volley からの回答
Hello! Thank you Girard for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
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