Placed order for shorts on October 1, 2026. I got an email on October 12, 2026, saying my order was "being prepared for shipment", but it included a broken (non-secure) tracking link. Finally reache... ãã£ãšèŠã
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Knee pads are wonderful for my daughter that has knee problems. She feels better protection around her knee and comfortable to play in. Wasnât sure on sizing but website was accurate with measurements... ãã£ãšèŠã
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Easy to order and fairly quickly delivered bearing in mind I am in the UK and you were the only site that had the volleyball shoes I wanted in stock. Thanks I will be purchasing in the future as I t... ãã£ãšèŠã
Overall my experience was good. I was a little disappointed that we paid extra for the shipping and the package was delayed and arrived two days late. My daughter did not have her shoes for her first... ãã£ãšèŠã
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E-commerce site specialising in the sale of volleyball equipment and accessories, including volleyball shoes and clothing for indoor sports. Official distributor of the biggest volleyball brands such as adidas, Hummel, Errea, Nike, Mizuno, Asics, Mikasa, McDavid, Molten etc.
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11 rue Bernard Maris, 37270 , Montlouis-sur-Loire, ãã©ã³ã¹
- +33 1 86 47 62 58
- contact@direct-volley.com
- direct-volley.com
4.0
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Fast delivery.
2025幎3æ4æ¥
Direct Volley ããã®åç
Hello,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. ð
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
have not received package
2025幎3æ4æ¥
Direct Volley ããã®åç
Hello David, we are sorry to hear that you have experienced issues with the delivery of your parcel.
This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.
Thank you for your patience.
Have a great day,
The Spacefoot Customer Service Team
Never got my package
2025幎2æ26æ¥
Direct Volley ããã®åç
Hello Mister Williams,
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.
In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).
Have a great day,
The Spacefoot customer service team
Compre un balón de voley pero tras 17âŠ
Compre un balón de voley pero tras 17âŠ
Compre un balón de voley pero tras 17 dÃas todavÃa no lo he recibido y lo peor es que ni ellos mismos saben decirme donde está.
Pésimo servicio y eso que me cobraron 10⬠de gastos de envÃo.
Como era para un regalo y ya no llegará a tiempo he solicitado el reembolso del importe del balón y los gastos de envÃo al completo ya que no he recibido nada.
Veremos como se portan con la devolución pero intuyo, viendo su actitud despreocupada, que tampoco me lo van a resolver de manera rápida y eficiente.
Os informaré de como ha ido...
Actualización:
ð«DÃa 20 de eneroð«: sigo sin haber recibido ni el balón ni el dinero...alejaros de esta página, en serio, hay sitios mucho mejores donde comprar en lÃnea.
ð«DÃa 21 de eneroð«: respuestas de copia y pega para que parezca que se preocupan pero siguen sin dar ninguna solución, ni tengo el balón ni me han devuelto el dinero todavÃa.
No os dejéis engañar. Quien después de leer esto compre en esta página que no diga que nadie le habÃa avisado.
ð«DÃa 24 de eneroð«: lo que faltaba... ahora después de más de 20 dÃas de haber recibido un correo confirmando el pedido, un correo confirmando el envÃo y una factura del cobro, y de excusarse constantemente con problemas en el transporte por parte de la empresa Colissimo, ahora me dicen que hay un problema con el pago, que no se completó correctamente, lo cual es evidentemente mentira ya que tengo la factura y el registro del movimiento bancario para demostrarlo y además de ser asà jamás me hubieran enviado el producto y el registro del envÃo aparece en el track de la empresa de transporte como enviado y en curso.
Esta empresa es un chiste, jamás habÃa visto tal incompetencia.
Por si fuera poco me envÃan una encuesta para ver si estoy contento con la compra....jajajajaja.
Vaya inútiles!!!!
ð«Dia 30 de eneroð«; seguimos igual...les demuestro con la factura y extracto bancario que el pago esta correcto, me piden disculpas y me dicen que me lo envÃan de nuevo y ahora una semana después ,oh sorpresa, me vuelven a decir que ha habido un problema con el transporte...OTRA VEZ...
El modo de operar de esta empresa es abusivo y vergonzoso, lo primero que hacen es cobrarte y después si el material no te llega se excusan en que es un problema del transporte. Si solicitas que te devuelvan el dinero te dicen que no pueden porque tienen que hablar con la agencia primero, después que ha habido un problema con el pago, después que te lo volverán a enviar y nuevamente que ha habido un problema con el transporte...todo lo que sea necesario para no hacerse responsables...UNOS SIN VERGUENZAS !!!!
Ahora podrán aquà abajo su respuesta de copia y pega porque no tienen vergÃenza...
YA HE CONTACTADO CON SU SERVICIO DE ATENCION AL CLIENTE Y NO RESUELVEN NADA SOLO EXCUSAS Y FALSAS PROMESAS.
JAMAIS COMPRÃIS AQUÃ!!!
ð«DIA 5 DE MARZOð«: Ha pasado ya más de un mes y todo sigue igual, excusándose en que han tenido un problema con el transporte que tienen pendiente de aclarar ni me devuelven el dinero ni me envÃan nuevamente el balón.
IMPRESENTABLES!!!!
He tenido que presentar una reclamación en la oficina europea de consumo (CEC), pronto recibirán noticias.
2025幎1æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Direct Volley ããã®åç
Hola Juan,
Gracias por tomarte el tiempo de dejarnos tu comentario, lamentamos los inconvenientes causados.
¿PodrÃas por favor enviarnos un correo a customer@spacefoot.com (mailto:customer@spacefoot.com) (indicando tu número de pedido)? Nos gustarÃa entender mejor el problema y ofrecerte una solución.
Esperamos poder conversar contigo pronto.
Que tengas un buen dÃa,
El equipo de atención al cliente de Spacefoot
Direct Volley ããã®åç
Hello Martin,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! ð
The Spacefoot Customer Service Team
Thrilled to find the shoes my daughterâŠ
Thrilled to find the shoes my daughter wanted that we couldn't find anywhere else.
2024幎12æ17æ¥
Direct Volley ããã®åç
Hello! Thank you Patricia for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Direct Volley ããã®åç
Hello Nathan,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. ð
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Correct product and fast shipping
2024幎12æ3æ¥
Direct Volley ããã®åç
Hello Sean,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. ð
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Great experience.
They had a particular rare item I needed, which was in itself a small miracle. And then the order shipped internationally very quickly. So glad I found them.
2024幎11æ28æ¥
Direct Volley ããã®åç
Hello Henry,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! ð
The Spacefoot Customer Service Team
Better experience
Is it possible to set corresponding discounts for different consumption levels, hoping for sufficient inventory
2024幎11æ25æ¥
Direct Volley ããã®åç
Hello
Thank you for your message
Your satisfaction is important to us and we would like to know more to resolve this issue. Please contact our customer service at customer@spacefoot.com for your message.
Have a great day,
The Spacefoot Customer Service Team
Direct Volley ããã®åç
Hello! Thank you Sandra for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Be sure what you buy fits before buying!!
I like the real fast shipment. However, what went wrong for me is:
1. 10 minutes after I made the order I realized that the size is wrong. There is no way to cancel the order on the web site! I emailed the customer support right away. When they came back to me the next morning (they are in France apparently!) they told me that it's too late and the order has shipped already. So, I had to wait for it to arrive and now I need to spend $30 to send it back (on a $115 order). This is a bad experience buying clothing as often times it won't fit and there needs to be a good way to return it. Getting a store in the US would help for sure, so I don't have to ship Nike shoes across the ocean twice.
2. Customer support is in French. I get it, you folks are in France but you are doing business in the USA and you can't expect customer to speak French here. Thank Google Translate that made it less of a problem but this was another unnecessary hurdle. I actually did not know that the office is in France until I had to talk to Customer Service.
2024幎10æ8æ¥
Direct Volley ããã®åç
Hello Paul,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Fast shipping and offered a shoeâŠ
Fast shipping and offered a shoe colorway that we couldnât find in the US!
2024幎10æ8æ¥
Direct Volley ããã®åç
Hello,
Thank you very much for your feedback! I'm very happy to share your praise with the entire Spacefoot team.
We wish you a great day! ð
Your Spacefoot customer service team
Rápido,eficiente,sin ningún problema
Rápido,eficiente,sin ningún problema. Muy contentos con el pedido,seguramente volveremos a comprar en este sitio.Mi enhorabuena ð
2024幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
Direct Volley ããã®åç
Hola Crina,
¡Gracias por tu comentario positivo! Nos alegra mucho saber que estás satisfecho con tu experiencia de compra y con nuestros productos. Tu satisfacción es lo que nos motiva a seguir ofreciendo las mejores colecciones. ¡Esperamos que vuelvas pronto para descubrir las novedades! ;)
¡Que tengas un excelente dÃa! ð
El equipo de atención al cliente de Spacefoot
Direct Volley ããã®åç
Hello Thomas,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. ð
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Direct Volley ããã®åç
Hello ,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. ð
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Direct Volley ããã®åç
Hello, thank you for this review!
It's very encouraging for the Spacefoot teams!
And especially, thank you for noticing the quality-price ratio we strive for every day!
Customer satisfaction is one of our priorities! ð
The Spacefoot Customer Service Team
The shoes were shipped and arrived inâŠ
The shoes were shipped and arrived in less than a week. Just in time for my daughter's first day of volleyball tryouts.
2024幎8æ13æ¥
Direct Volley ããã®åç
Hello Kelly,
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day ð
The Spacefoot Customer Service Team
Very responsive
Delivery time from France was just as quick as from a US-based business. A quality outfit.
2024幎4æ19æ¥
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