Very friendly team. It is true that it took two whole weeks to repair the car, however they have a huge amount of cars on the forecourt. My car looks as good as new and they cleaned it inside and o... もっと見る
企業が回答しました
所在地
所在地を変更Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Not the greatest garage i have used put an all weather tyre on my car after accident repair all the rest were regular tyres only found out at my MOT
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From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... もっと見る
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Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... もっと見る
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企業情報
当該企業による記述
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
連絡先
Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, 英国
- 0345 3015087
4.5
優良
403件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vehicle picked up promptly and repairs…
Vehicle picked up promptly and repairs dealt with quickly and efficiently. Kept me informed of progress
2025年7月17日
Very polite and helpful
Very polite and helpful, fitting in with my work schedule, thank you
2025年7月17日
Great experience just had to wait long…
Great experience just had to wait long time for a part for my car but can’t complain they was great and done a great job too
2025年7月10日
Really helpful and made a great job of…
Really helpful and made a great job of the repair.
2025年6月3日
自発的なレビュー
OUTSTANDING SERVICE.
OUTSTANDING SERVICE.
My experience from the beginning to the end was very good .The collection of the vehicle was on time and I was kept informed of the progress of the repair. The work, which is excellent, was completed early and on collection of the vehicle I received friendly and very helpful service from customer services.
I would highly recommend DLG Aldersot.
2025年6月27日
自発的なレビュー
Informative and professional
Informative and professional. Kept me up to date with the progress of my car.
2025年7月10日
It was a real treat for once.
It was a real pleasure. You were kept informed of your progress. A date was given when when your vehicle should be completed. I was most impressed as now days most companies could not careless about customer services.
2025年5月3日
Great service from start to finish
Great service from start to finish. Quick turnaround and good communication throughout.
2025年6月3日
Very good I just ask suddenly l notice…
Very good I just ask suddenly l notice back passengers window not closed properly and I cannot close my self was it opened when doing works on same side other wise every thing okay
2025年5月6日
Fantastic service.
Fantastic service picking up and delivering my vehicle. The gentlemen I dealt with were very polite and informative. The repair is perfect. Thank you all so much.
2025年5月13日
Efficient speedy service
Efficient speedy service with notifications all through from start to finish about what was happening.
2025年4月16日
Great customer service
I got a call the same day from the workshop to assess the damage, they were very thorough and work was done to a very high standard.
2025年4月8日
Everything was very well organised
Everything was very well organised. Work was done well.
1 small gripe - I was not kept up to date with an eta for finishing the car after a few days. I needed to arrange to be home with some notice.
2025年4月22日
Repairs after accident
They were good for the speed of repairs in spite of the email address being sent to them was wrong to start with and the parts delay .I was kept well informed of progress
2025年4月8日
Very good experience
The whole experience from picking up my car to delivering it back in perfect condition was effortless. Very pleased
2025年4月8日
DLG AUTO a very good service
From this experience DLG Auto services were faultless, my car was collected within days of contact repaired and returned in just over a week, workmanship looks great too, at this time i can't fault DLG.
2025年4月4日
自発的なレビュー
Brilliant repair service
Brilliant repair service. They collected the car, stress-free, work was done so quickly within a week and then car was delivered back by a very friendly man named Konrad who also provided some very helpful advice. Can't fault from start to finish. Thank you
2025年3月17日
自発的なレビュー
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