DLG Auto Services - Manchester レビュー 

534
TrustScore 5段階評価の4.5

4.7

Kansas Avenue 1, M50 2GL Salford, England, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Delighted with repair and method of keeping me informed about my vehicle. Collection and delivery drivers were friendly and I appreciated the phone calls from them.

企業が回答しました

5つ星のうち5の評価

Absolutely fantastic repair of my VW. In just 9 days they perfected my door, that had almost been ripped off, it was returned and collected in a friendly and professional manner. Very much recommend t... もっと見る

企業が回答しました

5つ星のうち5の評価

These guys go above and beyond... Got my car back looking brand new and before the original completion date! Valetted inside and out aswell! Nothing too much trouble, fantastic communication from da... もっと見る

5つ星のうち3の評価

Directline insurance owned repair garage. They did "OK" but nothing special. The car needed to go back for rework because it was not done at all well the first time. When it came back the secon... もっと見る

企業が回答しました


企業情報

  1. 自動車修理店

当該企業による記述

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

連絡先

  • Kansas Avenue 1, M50 2GL, Salford, England, 英国

  • 0345 3031678

4.7

優良

TrustScore 5段階評価の4.5

534件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.7

すべてのレビュー

(534)

過去12か月のレビュー数: 487

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5つ星のうち5の評価

***6 stars out of 5***

Took 1 day for the garage to solve a huge rewiring issue due to rodent damage. They had chewed through looms. The car is valeted on the inside and outside. I barely drove the courtesy car it was all fixed so quick. What an excellent job, I've never used a garage like it. I know where I'll be taking my car the next time I have any issues. Thank you team!

2025年10月9日
自発的なレビュー
5つ星のうち3の評価

Poor communication but Chris Hulme very helpful

Impossible to get through. They fo not answer the phone. Message to say they will call back but they do not. However they did call me first thing the next morning. The parts manager Chris Hulme was most helpful. Problem lies with Tesla but I understand that in these days of last minute production parts are a proble.

2025年10月7日
自発的なレビュー
DLG Auto Services - Manchester ロゴ

DLG Auto Services - Manchester からの回答

Hi. We would like an opportunity to resolve these issues with you. Please come back to us with your details and we will get in touch directly with you.

5つ星のうち5の評価

Superb service all around

After someone T-boned my car, I feared the worst for it.

Car was picked up the next day, and the following morning I received a phone call to say it was going to be repaired and should be back within 21 days, which I thought was fairly reasonable.

To my surprise, the car was returned to me in mint condition after only 11 days.

Good communications all the way through.
Work was carried out via my insurance company, and so glad I did.

2025年9月15日
自発的なレビュー
5つ星のうち3の評価

Directline insurance owned repair…

Directline insurance owned repair garage. They did "OK" but nothing special. The car needed to go back for rework because it was not done at all well the first time. When it came back the second time ( after another few days with them) the repairs were fine.

For the actual repairs I got a similar hire car, for the rework I got a corsa, albeit a quite new one.

I guess you're stuck with these if you are insured with direct line, but other than that I could not find any special reason to go there.

2025年8月12日
DLG Auto Services - Manchester ロゴ

DLG Auto Services - Manchester からの回答

Thank you for leaving your review, sorry to hear you did not have a great experience. I have made the site aware of your comments If you would like to discuss matters further please contact us direct.

5つ星のうち5の評価

The work carried out by dlg auto was…

The work carried out by dlg auto was exceptional spoke to them before they started work on car telling me what they was going to do and they even done work on car that was not in price buffing out some scratches on bonnet

2025年8月5日
5つ星のうち5の評価

Great Service

Very easy to deal with, picked my car up and supplied a courtesy car. Kept me informed all along the way. Great repair when I got my car back

2025年8月5日
5つ星のうち5の評価

A job well done.

From the initial telephone contact to the return of my vehicle following its repair.
Every member of staff I came into contact with was professional and courteous. With the standard of repair similarly excellent.

2025年7月1日

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