First class efficiency & repair including collection & return to my home. Regular updates throughout. Car fully valeted on return. Most professional service I've experienced in many years. Thank you.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wow! 10/10. DLG Auto Services collected my car due to front and back end damaged (via a referral from Direct line insurance). From the first contact by phone to the car being returned to my drive, an... もっと見る
This is my second review as I have now received my car back fully repaired in excellent condition. I cannot speak highly enough about DLG. They kept me fully informed throughout the repair progress, b... もっと見る
First class experience really pleased with the result of my car, staff very helpful from first day until I got my vehicle back , could not have believed the work you did to achieve the outstanding res... もっと見る
企業が回答しました
企業情報
当該企業による記述
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
連絡先
Patent Drive, Britannia Park, WS10 7XD, Wednesbury, England, 英国
- 0345 3031732
4.3
優良
257件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Repair done to high standard
Repair done to high standard. Quick and informative. And the valeting was a nice touch.
2024年6月26日
Amazing service
Amazing service, from collecting our damaged car to repair, everything done with the utmost professionalism. They kept us informed all the way through process can’t fault them.
2024年6月13日
自発的なレビュー
Quicker than expected
The repairs were completed 6 days early they did a very good job and the car looked like new .The staff I interacted with on the phone or in person were very polite and friendly .
2024年5月20日
Regular updates and clear explanation…
Regular updates and clear explanation of work on my car
2024年6月12日
Satisfied customer
From my brand new car being picked up by DLG AUTOS I was informed when they had it at there premises and kept me updated regularly on progress. I did call them for some information and was given an answer straight away in a layman's tongue soil understood everything. My car was returned to and It was as though it had just left the showroom
2024年6月12日
Brilliant job on my car.
Brilliant job on my car.
Very good and trustworthy aswell as I left a birthday card with money in it in the courtesy car and they posted it back to me.
Thank you DLG
2024年6月5日
Fast and Friendly Service throughout
Communicated well throughout. Any questions I had were answered immediately, fast and friendly service!
2024年5月29日
Car repair
They fetched my car when they said, repaired it quickly and efficiently and returned it when arranged.
2024年5月7日
Cannot fault the service
From collection to return I cannot fault the service I received. The driver was very courteous and he and the company kept me well informed
2024年5月15日
自発的なレビュー
Quality service
Quality service, prompt delivery quality workmanship, polite and efficient delivery staff.
2024年5月14日
I was very happy with service provided
I was very happy with service provided, all was perfectly organised from start to the end. They picked the car and delivered back, repairs were very quick and I was informed regarding every step. Also, car looks better than before as it was nicely cleaned as well 🙂 Many thanks.
2024年5月14日
Excellent experience
When your car is involved in an accident you need a company who is efficient, provides regular updates and delivers what they promise. This is my experience with DLG Autoservices. They were excellent throughout!
2024年4月15日
Great service and great communication
2024年4月30日
Very efficient on collection and…
Very efficient on collection and delivery. Workmanship to a high standard
2024年4月30日
Great service picked my car up told me…
Great service picked my car up told me how long it would take to repair after inspection finished in less time than expected brought car back before time given very please with service 10outof10
2024年4月26日
自発的なレビュー
Picked our car on the day we arranged…
Picked our car on the day we arranged and returned it a few days before they said it would be ready work we had done was very good
2024年4月2日
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