So friendly,professional and notified me every step of the way. Such a great company and staff thankyou
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
So friendly,professional and notified me every step of the way. Such a great company and staff thankyou
企業が回答しました
Amazing, they did a fantastic job fixing my car door, it looks brand new like nothing happened to it and kept me informed of the progress and they were very polite on the phone, would definitely recom... もっと見る
企業が回答しました
Excellent communication from start to finish and really caring staff who treated me kindly, not just my car. One particular lady understood my worry that my Fiesta might get written off as she knew th... もっと見る
企業が回答しました
Excellent service throughout. I was kept informed by phone, at the initial assessment. From then on, I was emailed at every stage of the repair which took 13 days, this was only due to delays in get... もっと見る
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Vickers Drive North, KT13 0YU, Weybridge, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They took my damaged car and fixed it just as they said they would. Took a little longer than expected as they had to wait for parts, but they kept me informed throughout, and returned my car good as new.
Great service, kept us informed of progress. car came back washed and valeted.
My car was collected and delivered to my place of work and I was kept updated with the repairs by text I am very pleased with the work .
Very impressed with the remedial work carried out to getting my smart forfour back on the road. Very surprised to get my vehicle back looking like new in just over two weeks.
Good comms. Efficient service . Kept me informed about timeline. Work carried out to my satisfaction.
Very disappointed my car was delivered today, I was just asked to sign, very impatient, was checking to make sure everything was OK, the car was dirty outside, the boot was soaking wet, the fuse box was left on the side. The gentleman was just about to drive off, had to call him back to put the fuse box cover back.

DLG Auto Services - Weybridge からの回答
Car picked up as planned and the repair was carried out faster than originally quoted.
Quality of work was exceptional literally as good as new.

DLG Auto Services - Weybridge からの回答
Very good overall experience.
Good communication on progress of repairs.

DLG Auto Services - Weybridge からの回答
Quality repair in a very reasonable time scale; communication was excellent, with collection and delivery arranged. Made an unfortunate situation very straightforward and worry free. Altogether very professional

DLG Auto Services - Weybridge からの回答
First class service from beginning to completion. Friendly helpful staff made the whole process easy and stress free.
Repair completed in the time frame given. Immaculate finish to my car returned in showroom condition
Highly recomend DLG.

DLG Auto Services - Weybridge からの回答
Good communication and did exactly what they said they would do and to the communicated timings

DLG Auto Services - Weybridge からの回答
My car was collected , repaired and delivered BACK to me quickly and efficiently . I was kept fully informed throughout . An excellent service .

DLG Auto Services - Weybridge からの回答
Vehicle was picked up promptly, driver was polite and knowledgeable. I was kept informed throughout the process. Repair was efficient and vehicle returned quickly.

DLG Auto Services - Weybridge からの回答
Communication throughout was very good. Car was collected when advised, DLG kept me up to date with progress and car returned on due date. Hire car made available too whilst works were being attended to.

DLG Auto Services - Weybridge からの回答
Excellent communication from start to finish and really caring staff who treated me kindly, not just my car. One particular lady understood my worry that my Fiesta might get written off as she knew they don’t make them anymore and she also drove one. She put a note for the technician explaining my worries and I got a call from him to reassure me it was all fixable and he described it as ‘a lovely little car’. All these things made a big difference to me - thank you all so much.

DLG Auto Services - Weybridge からの回答
Received great service all the way. My car was picked up and dropped off as scheduled. I was kept informed every step of the way by emai and phone. All staff was very helpful and friendly. Thanks for your great service and support.

DLG Auto Services - Weybridge からの回答
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